Summary
Overview
Work History
Education
Skills
Timeline
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Jeanna Sanders

Bristol,GA

Summary

Jeanna Sanders is a results-driven manager with over 20 years of experience overseeing daily operations in various business segments. She brings outstanding analytical, multitasking, and time management abilities, coupled with a strong dedication to maximizing revenue potential and driving company success. Jeanna is a motivational leader with advanced supervisory, team-building, and customer service skills, adept at quickly implementing positive changes and enhancing employee engagement and performance.

In addition to her managerial expertise, Jeanna has a background as a paralegal, providing her with a strong legal foundation. This legal experience has sharpened her attention to detail, critical thinking abilities, and legal knowledge, which she effectively applies in her managerial roles. Overall, Jeanna's combined experience as a District/Store Manager and a paralegal makes her a versatile professional capable of delivering operational excellence and contributing valuable insights across various business functions.

Overview

19
19
years of professional experience

Work History

District Manager

Family Dollar
Blackshear, GA
04.2021 - Current
  • Sourced and recruited top talent for various retail store positions and verified recruiting processes to meet new store opening timelines.
  • Identified and developed top talent within management structure to promote performance-oriented culture.
  • Maximized branch revenue by optimizing daily operations.
  • Strategized business operations, merchandising strategies and personnel moves.
  • Oversaw quality of operations of 18 locations throughout southeast GA/FL region.
  • Prepared locations for audits by analyzing marketing and inventory reports.
  • Evaluated budget plans and current costs to project trends and recommend updates.
  • Collaborated with 18 Store managers and Regional Director to improve performance and grow sales.
  • Mentored team members by demonstrating best practices for sales and customer service.
  • Oversaw efficient receiving and inventory management to keep stock within optimal levels.
  • Coordinated work of 160 employees by offering clear direction and motivational leadership.

Store Manager

Family Dollar
Blackshear, GA
06.2018 - 04.2021
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Strengthened work flow productivity by hiring, managing and developing top talent.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Trained and mentored associates to teach daily tasks and procedures.
  • Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Cut shrink percentages in Half from a 3.6% to a 1.8% during my time as a Store manager before moving up to DM.

Store Manager

Dollar General
Waycross, GA
10.2012 - 05.2018
  • I worked my way up from a CSR( cashier) to assistant manager then onto a store manager with DG in less than one years time.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Updated and maintained store signage and displays.
  • Preserved product quality by maintaining stockrooms and disposing of damaged items.
  • Reviewed customer feedback to make operational improvements and promote satisfaction.
  • Located operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.

Store Manager

Friendly Express
Waycross, GA
01.2011 - 08.2012
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Updated and maintained store signage and displays.
  • Oversaw storewide merchandising benchmarks to maintain operational excellence.
  • Located operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
  • Reviewed customer feedback to make operational improvements and promote satisfaction.
  • Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.

Paralegal

Law offices of C. Dean Strickland
Waycross, GA
08.2009 - 01.2011
  • Identified and analyzed legal documents, discoveries and contracts.
  • Produced well-researched and articulate legal briefs, pleadings and statements.
  • Prepared clients for appointments, depositions and testimony.
  • Used WestLaw and LexisNexis to examine secondary sources, statutory and case law and federal and state regulations.
  • Organized exhibits for trial by preparing materials and supporting documentation.
  • Entered client data into Office Software to manage records and customer relationships
  • Filed pleadings and paperwork with court clerk to meet strict deadlines.
  • Participated in client interviews, observed questioning process and documented information.
  • Reduced workflow downtime by effectively organizing and managing client billing and case management files.
  • Interviewed clients and obtained vital case information to support associates.

Paralegal

John Donelan Attorney At Law
Alexandria, VA
03.2008 - 06.2009
  • Researched and developed jury presentations and exhibits.
  • Responded to client calls and inquiries to deliver applicable information.
  • Monitored legal volumes to verify law library was up-to-date.
  • Handled clerical needs of busy Bankruptcy Law firm with more than 2 attorneys and staff.
  • Exceeded team goals and resolved time-sensitive issues by partnering with staff to share and implement project initiatives.
  • Facilitated efficient communication between judges, court administration, government agencies and attorneys.
  • Organized and executed court calendar with daily cases and supervisor meetings.
  • Researched cases and attained affidavits to support supervisors and case needs.
  • Consulted with clients, witnesses and legal professionals to define and document case details.
  • Processed assigned cases according to company and client service level agreements.

General Legal Manager

Law Offices of Boone Beale
Woodbridge, VA
08.2005 - 03.2008
  • Offered counsel to clients on legal issues and options.
  • Managed workplace productivity and coordination of 8 attorneys, 18 paralegals and 4 other legal personnel.
  • Liaised with multiple departments to facilitate responsive documents and document retention.
  • Drafted, received and tracked due diligence checklist.
  • Scheduled, adjusted and changed appointments for 8 attorneys.
  • Consulted with clients, witnesses and legal professionals to define and document case details.
  • Examined causes and remedies to torts, personal injury and contracts.
  • Knowledgeable dealing with pleadings, affidavits, motions and exhibit preparation.
  • Mitigated project gaps by training staff on legal best practices and protocols.
  • Organized and prepared case exhibits and evidence for trial.
  • Organized and executed court calendar with daily cases and supervisor meetings.
  • Oversaw the handling and productivity of 3 Separate Law Offices for Mr. Beale.

Education

Paralegal Certification - Legal Studies

PCDI
03.1994

Associate of Applied Science - Microcomputer Specialist

Okefenokee Technical College
Waycross, GA
10.1992

High School Diploma -

Pierce County High School
Blackshear, GA
05.1989

Skills

  • Legal Research
  • Legal document preparation
  • Case file management
  • Tort law case paralegal
  • Staff Training
  • Recruiting and Hiring
  • Goal Setting and Performance Metrics
  • Verbal and Written Communication
  • Team Building
  • Policies and Procedures
  • Employee Coaching and Motivation
  • Budgeting Skills
  • Vendor Management
  • Scheduling and Coordinating
  • Performance Evaluations
  • Documentation and Reporting
  • Action Plans
  • Budget Management
  • Problem Resolution
  • Onboarding and Orientation
  • Performance Oversight
  • Goal Setting
  • Administration and Reporting
  • Information Analysis
  • Workforce Development
  • Staff Supervision

Timeline

District Manager

Family Dollar
04.2021 - Current

Store Manager

Family Dollar
06.2018 - 04.2021

Store Manager

Dollar General
10.2012 - 05.2018

Store Manager

Friendly Express
01.2011 - 08.2012

Paralegal

Law offices of C. Dean Strickland
08.2009 - 01.2011

Paralegal

John Donelan Attorney At Law
03.2008 - 06.2009

General Legal Manager

Law Offices of Boone Beale
08.2005 - 03.2008

Paralegal Certification - Legal Studies

PCDI

Associate of Applied Science - Microcomputer Specialist

Okefenokee Technical College

High School Diploma -

Pierce County High School

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