Summary
Overview
Work History
Education
Skills
Timeline
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Jeanne Adams

Vancouver,WA

Summary

Dynamic and compassionate professional with extensive experience in customer service and hospitality, notably at Finkels. Excelled in high-volume environments, enhancing guest experiences and streamlining operations. Skilled in cash management and problem-solving, with a knack for anticipating guest needs. Demonstrates clear communication and an engaging personality, contributing to a respectful and efficient team atmosphere.

Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.

Overview

22
22
years of professional experience

Work History

Bartender

Finkels
08.2024 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Gutter and Roof Cleaning.

Advanced Gutter Cleaning
07.2017 - Current

Accounting, Advertisement, Sales, Invoices, Gutter and roof cleaning.

Bartender

Division Sports Pub
10.2019 - 08.2024
  • Served high customer volumes during special events, nights, and weekends.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.

Front Desk Associate

Best Western Hotel
09.2018 - 10.2019
  • Handled high-pressure situations calmly, maintaining professionalism at all times.
  • Organized front desk area to maintain a professional and welcoming appearance for guests.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.

Bartender and Cook

Lydias
07.2016 - 05.2017
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Caregiver and Medication Aide

Regency Assisted Living
02.2015 - 08.2015
  • Assisted clients with activities of daily living, promoting independence and quality of life. Assisted in showers, dressing, Transfers, Can use a hoyer.

Bartender

Hollywood Hotrods Bar and Grill
04.2014 - 01.2015
  • Served high customer volumes during special events, nights, and weekends.

Bartender

CJ’S Pub
02.2003 - 11.2014
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.

Education

High School Diploma -

Roosevelt High School
Porland,OR
06-1992

Skills

  • Highly reliable
  • Clear and effective communication
  • Engaging personality
  • Customer service expertise
  • Complex Problem-solving
  • Hospitality service expertise
  • New hire training
  • Anticipating guest needs
  • Elderly care
  • Respectful and compassionate

Timeline

Bartender

Finkels
08.2024 - Current

Bartender

Division Sports Pub
10.2019 - 08.2024

Front Desk Associate

Best Western Hotel
09.2018 - 10.2019

Gutter and Roof Cleaning.

Advanced Gutter Cleaning
07.2017 - Current

Bartender and Cook

Lydias
07.2016 - 05.2017

Caregiver and Medication Aide

Regency Assisted Living
02.2015 - 08.2015

Bartender

Hollywood Hotrods Bar and Grill
04.2014 - 01.2015

Bartender

CJ’S Pub
02.2003 - 11.2014

High School Diploma -

Roosevelt High School
Jeanne Adams