Christopher Strausser
St. Petersburg,FL
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
25
25
years of professional experience
Work History
Key Manager
Paradise Grille
03.2016 - 03.2024
- Listened to and addressed customer concerns using creative problem-solving in accordance with company guidelines.
- Counted registers and cleaned and secured shop at end of shift.
- Maintained high levels of employee engagement through open communication channels and creating a supportive work environment.
- Assisted with scheduling, interviewing, and other administrative tasks to boost success successful store.
- Evaluated business processes regularly to identify areas for improvement, implementing changes as needed to maintain efficiency and effectiveness.
- Implemented quality control measures that ensured consistent delivery of products/services meeting customer expectations.
- Facilitated regular performance evaluations for staff members, providing constructive feedback on areas of strength or weakness as well as opportunities for growth.
- Mentored junior staff members, helping them to advance their careers within the company and develop strong professional skills.
- Created detailed budget forecasts and managed financial resources effectively, ensuring profitability and financial sustainability for the organization.
Assistant Kitchen Manager
Sea Critters Cafe
02.2013 - 03.2016
- Managed daily kitchen operations, delegating tasks among staff members to optimize workflow and maintain high-quality standards.
- Checked and tested foods to verify quality and temperature.
- Improved customer satisfaction by addressing feedback promptly and implementing necessary adjustments to kitchen procedures.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Maintained a clean and safe work environment, conducting regular inspections to ensure compliance with health and safety regulations.
Pizza Maker
Plymouth Pizzeria
07.2011 - 12.2012
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
- Increased efficiency by mastering point-of-sale systems used for order inputting and tracking throughout the kitchen process.
- Prioritized strict adherence to food safety regulations, maintaining a clean work area free from cross-contamination risks at all times.
Infantry Squad Leader/Team Leader Manager
United States Army
02.2007 - 05.2011
- Managed logistical requirements for the squad, ensuring appropriate equipment allocation and maintenance schedules were followed.
- Maintained a high level of discipline and professionalism in the squad, leading by example at all times.
- Improved squad performance by implementing rigorous training and evaluation methods.
- Mentored junior soldiers on career progression opportunities within the Infantry field, providing guidance on promotion paths and required qualifications for advancement.
- Developed cohesion among team members through regular team-building exercises and open communication.
- Coordinated with higher command echelons for resource allocation, sharing valuable intel from ground-level observations to inform decision-making processes.
- Responded to emergencies with speed, efficiency, and knowledgeable assistance.
- Ensured mission success with thorough planning, preparation, and execution of tactical operations.
- Assessed battlefield conditions such as terrain and enemy fire effectiveness to organize and deploy team members effectively.
- Inspected weapons for proper cleanliness and functionality and identified parts for repair.
- Coordinated infantry positioning and equipment locations to facilitate safety and efficiency.
- Led fire team during infantry dismounted battle drills and situational training exercises.
- Constructed and camouflaged infantry positions and equipment to prevent detection.
- Supervised and led squad of 75 soldiers, setting high standard of efficiency, loyalty, and integrity.
- Supervised logistical functions supporting battalion of 75 Soldiers.
Land Survey Technician
Heidt & Associates
08.2005 - 12.2007
- Set up precise measurement and control equipment.
- Performed field calculations to complete assessments.
- Contributed to successful project completion by adapting quickly to changing conditions or unexpected challenges.
- Delivered on-time completion of boundary surveys for real estate transactions, supporting smooth property transfers.
- Streamlined data processing through the implementation of cutting-edge software solutions.
- Maximized efficiency in fieldwork by regularly calibrating equipment and adhering to strict maintenance schedules.
- Reduced errors in data collection through meticulous attention to detail and thorough fieldwork.
Education
GED -
West Pittston High School
West Pittston, PANo Degree - IT Courses And Engineering
St Petersburg College
St. Petersburg, FL04.2019
Skills
- Customer Service
- Store Organization
- Operations Management
- Inventory Management
- Budgeting expertise
- Critical Thinking
- Decision-Making
- Multitasking and Prioritizing
- Superior Work Ethic
- Computer Proficiency
- Delegation and Supervision
- Staff Coaching and Training
- Creativity and Originality
- Leadership Development
- Adaptable to Changing Demands
- Flexible Work Schedule
- Problem Anticipation and Resolution
- Basic Mathematics
- Work Area Inspection
- Policy Enforcement
- Administrative Documentation
- Records Organization
- POS Terminal Operation
Timeline
Key Manager
Paradise Grille
03.2016 - 03.2024
Assistant Kitchen Manager
Sea Critters Cafe
02.2013 - 03.2016
Pizza Maker
Plymouth Pizzeria
07.2011 - 12.2012
Infantry Squad Leader/Team Leader Manager
United States Army
02.2007 - 05.2011
Land Survey Technician
Heidt & Associates
08.2005 - 12.2007
GED -
West Pittston High School
No Degree - IT Courses And Engineering
St Petersburg College
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