Summary
Overview
Work History
Education
Skills
Timeline
Accomplishments
Affiliations
JEANNE ANDERSON

JEANNE ANDERSON

Chandler,AZ

Summary

Detail-oriented professional with strong background in ecommerce, purchasing, vendor management and inventory control. Proven track record of identifying cost savings opportunities and developing and executing strategies to maximize sales and profits. Considered valuable asset to any team.

Overview

19
19
years of professional experience

Work History

Ecommerce Manager

ShopAlix.com/Alixandra Collections
04.2023 - Current
  • Optimize e-commerce fulfillment strategy to minimize costs while maximizing profits and customer satisfaction.
  • Customize e-commerce platforms by building new products, designing landing pages and integrating new vendors and apps to further enhance website UI and UX.
  • Extract daily sales reports for end of day, monthly, year-end reporting and setting yearly sales goals.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Assist 8 brick and mortar stores and owners with other requests for daily operations.
  • Facilitate weekly photoshoots for new product media.
  • Recruit, interview and hire employees and implement mentoring program to promote positive feedback and engagement.

Buyer/Retail Merchandise Manager

Troon, KSL Resorts, Discovery Land Co, Paradies
01.2005 - 02.2023
  • Developed and executed buying and merchandise strategies and assortment plans for hard and soft goods categories based on OTB, customer feedback and preferences for individual properties and in corporate settings managing up to 14 doors.
  • Delivered on financial goals and business objectives within 6 months of hire to improve assortments, improve inventory turns, decrease COGS and increase sales by 25%.
  • Managed all aspects of product placement, customer special orders, marketing, pricing/markdowns for all business categories.
  • Created and submitted monthly and yearly reporting for all categories of business.
  • Led and managed all aspect of monthly inventory.
  • Maintained key item stock levels and wrote and expedited purchase orders.
  • Tracked inventory shipments and prepared spreadsheets detailing item information.
  • Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.
  • Developed new strategies to reduce purchasing costs and maintain quality standards.
  • Forecasted purchasing trends and improved merchandising strategies.
  • Developed cost-effective purchasing strategies to maintain inventory levels and improve operational procedures.
  • Analyzed current vendors and products to stay abreast of market trends and evaluate new suppliers.
  • Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
  • Prepared and analyzed reports to track sales, inventory and purchasing trends.
  • Created hands-on training program for newly hired employees to acclimate each person to company policies and procedures and individual job duties.
  • Maintained complete documentation and records of all purchasing activities.
  • Maintained key item stock levels and wrote or expedited purchase orders.

Account Liaison-Central US Territory

Tivity Health
08.2016 - 07.2020
  • Increased member engagement, driving program growth from $4M to $8M in 2019 fiscal year.
  • Recruited, negotiated and finalized contracts with new and existing customers.
  • Developed and deepened customer relationships to drive satisfaction and sales.
  • Conducted onboarding of new contracts.
  • Collaborated with team members to optimize all sales strategies and maximize team success.
  • Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
  • Serviced 500 accounts in Central US region.

Multiple Category Buyer for 30+ doors

Hazelwood Enterprises
12.2012 - 07.2015
  • Led accessories and apparel category assortment planning, supplier negotiations, wholesale product selection, wrote and managed purchase orders, return-to-vendor, managed distribution of outgoing and incoming orders for 30+ US retail stores increasing sales by 15% year over year.
  • Designed and managed open-to-buy plans for inventory levels of $7M sales.
  • Maintained key item stock levels, wrote and expedited purchase orders for open-to-buy plans for $8M in retail sales.
  • Traveled to markets to select and negotiate best costs and emerging trends.

Education

Associate of Applied Science - Business Communications

Laramie County Community College, Cheyenne, WY

Bachelor of Science - Business

University of Wyoming, Laramie, WY

Skills

  • Purchasing Expertise
  • Merchandising Operations
  • Inventory Oversight
  • Cost Control
  • Demand Forecasting
  • Excellent Verbal and Written Communication
  • Purchase Order Writing and Management
  • Sales
  • Strong Vendor Relations
  • Pricing Analysis
  • Website Optimization
  • Order Fulfillment
  • Shopify, Canva, Klayvio
  • Numerous Inventory/POS Applications
  • Google Workspace, Microsoft 365, iWork

Timeline

Ecommerce Manager - ShopAlix.com/Alixandra Collections
04.2023 - Current
Account Liaison-Central US Territory - Tivity Health
08.2016 - 07.2020
Multiple Category Buyer for 30+ doors - Hazelwood Enterprises
12.2012 - 07.2015
Buyer/Retail Merchandise Manager - Troon, KSL Resorts, Discovery Land Co, Paradies
01.2005 - 02.2023
Laramie County Community College - Associate of Applied Science, Business Communications
University of Wyoming - Bachelor of Science, Business

Accomplishments

Novartis Women in Leadership Award

AGM Top 100 Retail Sport Shops

Affiliations

Retail Merchants Association

AGM member

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JEANNE ANDERSON