Jeanne Baskin
GRAPEVINE,TX
Summary
Results-driven Inventory Control Supervisor with expertise in logistics planning, customer service, and problem resolution. Proven track record in managing inventory processes and enhancing accuracy in operations.
Overview
22
22
years of professional experience
Work History
Inventory Control Supervisor/CSR/Office
SP RICHARDS CO
Coppell, Texas
07.2004 - 07.2026
- Utilized warehouse management systems to monitor inventory movements and statuses.
- Managed cycle counting activities including reconciliation of variances between physical counts and system records.
- Monitored warehouse operations to ensure accuracy in receiving and shipping procedures.
- Conducted monthly, quarterly and yearly inventories of warehouse stock.
- Performed root cause analysis when significant discrepancies were identified during audits or cycle counts.
- Tracked orders from start to finish, ensuring timely delivery of goods.
- Assisted in troubleshooting any problems that may arise during the delivery process.
- Dispatched local and long-distance carriers daily.
- Maintained accurate records of all deliveries using automated systems or manual documents.
- Monitored and organized logistics documents, bills of lading, delivery receipts, packing lists and load tags.
- Analyzed customer orders to determine optimal shipping routes and methods.
- Planned and prioritized day-to-day shipments and billing in collaboration with warehouse and sales team.
- Assisted with monthly reconciliations and financial reporting tasks.
- Supported audits by providing necessary documentation and records.
- Generated monthly financial reports for management review.
- Managed vendor relations through timely invoice payments and resolving any outstanding payment disputes.
- Communicated effectively with vendors regarding billing inquiries.
- Researched, analyzed and resolved billing issues with customers or vendors promptly.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Improved lines of communication between company and customers.
- Built strong relationships with customers through personalized assistance and support.
- Managed customer inquiries through phone and online channels effectively.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Conducted inventory counts and reconciliations to maintain accurate stock levels.
- Supported external auditors during annual audits by providing requested documents promptly.
- Conducted inventory counts and reconciliations to maintain accurate stock levels.
- Managed high volumes of inbound customer inquiries efficiently.
Education
Northwest High School
Justin , TxSkills
- Warehouse management systems
- Logistics planning
- Shipping and receiving
- Order fulfillment
- Vendor relations
- Purchasing strategies
- Documentation management
- Task management
- Critical thinking
- Problem-solving abilities
- Decision-making
- Effective communication
- Customer relations
- Customer support
- Detail orientation
- Adaptability and flexibility
References
References available upon request.
Timeline
Inventory Control Supervisor/CSR/Office
SP RICHARDS CO
07.2004 - 07.2026
Northwest High School