Traveling Enjoy participating in early morning walks for overall physical and mental well-being I enjoy cooking for friends and family gatherings Growing herbs, vegetables, or fruits in home gardens Bread Making
JEANNE CANNELLA
TALLAHASSEE,FL
Summary
CEO with The Maid Life, excelling in client relationship management. Successfully optimized business performance while achieving sales goals. Skilled in QuickBooks Desktop and adept at improving policies, Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented individual with exceptional communication and project management skills. Ability to handle multiple tasks effectively and efficiently in fast-paced environments. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Equipped with strong problem-solving abilities, willingness to learn, and excellent interpersonal skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance with dedication and enthusiasm.
Overview
28
28
years of professional experience
1
1
Certificate
Work History
CEO
The Maid Life
04.2009 - Current
- Managed over 50 incoming calls, e- mails and customer correspondence daily. Monitored progress of sales goals, secured new clients hired new cleaning technicians and reviewed business finances. Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Managed financial, operational and human resources to optimize business performance.
CFO
MediPro DentalPro
03.1998 - 07.2009
- Handled scheduling for executive's calendar and prepared meeting agenda and materials. Recorded meeting minutes for proper LLC protocols.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions. Managed POA's and RAM's.
- Performed Client remote support; assisted clients with hardware and software issues.
- Conducted monthly onsite client bank reconciliations using Quickbooks Desktop
- Trained clients on dental software
- Performed onsite management consulting to ensure proper and effective transition of information from clinical to administrative teams.
- Represented organization at industry conferences and events.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
- Maintained P&L and shouldered corporate fiscal responsibility.
Dental Office Manager/Treatment Coordinator
Dr. William J Thomas
03.1998 - 11.2003
- Managed sole Orthodontic Practice with a team of ten clinicians.
- Verified Insurance eligibility and prepared and submitted insurance claims, explained benefits, and outlined pricing details for procedures and services.
- Recruited, hired and developed office teams to offer best-in-class patient care.
- Reviewed reports, prepared bank deposits and posted daily revenues to stay on top of administrative demands.
- Increased and stimulated new patient growth by supporting sales, marketing and promotional programs.
- Performed and Prepared radiographic images and study models for review by dentist.
- Conducted Patient Treatment Plan Conferences for up to 5 patients daily, presented and reviewed proposed treatment to obtain ultimate health benefits for the patient.
- Presented fees associated with the treatment and discussed the best payment options.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
- Followed end of day procedures financial and clinical including following up with patient after Full banding procedure.
Education
High School Diploma -
ST. Agnes Cathedral High School
Rockville Centre, NY06.1982
CDA - Dental Assisting And Management
Nassau School For Dental Assistants
West Hempstead, NY03.1983
Associate of Science - Bookkeeping
Northern Virginia Community College
Annandale, VA03.2000
Skills
- Detailed dental terminology and understanding
- Organizational agility
- Crisis management
- Excellent communicator
- Client relationship management
- Attention to detail
- Multitasking Abilities
- Time management
- Intuit quickbooks Desktop
- Business consulting
- Problem-solving
Certification
CPR Certification
Quickbooks Pro Certification
Interests
Timeline
CEO
The Maid Life
04.2009 - Current
CFO
MediPro DentalPro
03.1998 - 07.2009
Dental Office Manager/Treatment Coordinator
Dr. William J Thomas
03.1998 - 11.2003
High School Diploma -
ST. Agnes Cathedral High School
CDA - Dental Assisting And Management
Nassau School For Dental Assistants
Associate of Science - Bookkeeping
Northern Virginia Community College