Jeanne Coffey

• Successfully directs operations daily for 29 medical practices.
• Standardizes policies and practices across Physician Practice continuum as appropriate.
• Functions as a role model and supervisor for Physician Practice leadership and office staff; ensures the coordination of a progressive program of development, education, compliance, safety and training for leadership.
• Demonstrates effective problem identification/solving skills in the overall development and administration of services. Directs staff to meet clinical quality standards; delegates responsibilities to appropriate supervisory personnel.
• Identifies and researches technology resources to enable growth and clinical excellence in Physician Practice Operations.
• Oversees all employed physician practices and orchestrates and guide the physicians and  practices in achieving quality and clinical outcomes that meet MSSP, Quality Incentive Programs. Participate all of the leadership calls for quality. For Mips ACI, guide monitor and attest for the group and receive incentive dollars.
• Responsible for participating and implementation of services as appropriate for local market, e.g. developing management service offerings for non-employed physicians to include managed care contract review, HIPAA compliance support, practice web site development, information technology support, and practice management capabilities.
• Assists the VP of the Medical Group with duties as assigned
• Attends and or Runs Meetings as needed and assigned.
• Takes care and Investigates all office problems with Managers and or HR when employee issues arise.
• Interviews, Hires and Discipline and or let staff go from position if needed

• Worked Successfully and expanded a multi-specialty practice of 7 practitioners to 25.
• Supervised Staff of 60 with 11 departments
• Achieved high staff morale and retention through effective communication, prompt problem resolution, proactive supervisory practices and facilitating a proactive work environment.
• Routinely Collaborated with department managers to correct problems and improve patient services and experience
• Worked closely with all physicians and acted as a liaison on daily basis.
• Coordinated with IT and Software Company the transformation from Paper to Electronic Medical Records.
• Handled all supply orders office and medical. Researched and negotiated low pricing.
• Negotiated With Insurance Companies successfully for better payment rates.
• Raised Revenues by 20% over 3 years.
• Managed and Directed fiscal Operations, including budget planning, accounting , authorizing expenditures and reporting.
• Handled all book keeping functions through quick books.
• Assisted in all aspects of purchasing process of our offices by Bon Secours Medical Group.

All Accounting, Billing and Office Manager Functions.