Jeanne Cristiano
Summary
Cosmetologist, Esthetician, 3 time certified makeup artist, certified lash technician who thrives to achieve excellent customer satisfaction through consultation, product recommendations and service execution to ensure customers leave satisfied and excited for their next visit. Works with clients one on one to ensure they leave feeling confident not only within themselves but in the product recommendations and the service they received. Has strong communication skills, business, sales, ethics and customer service skills necessary to meet salon and spa goals and to exceed client expectations.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work History
Cosmetologist
Day Dream Hair and Nail Studio
Lincoln
09.2024 - 02.2026
- Provided personalized consultations to clients regarding hair and nail services.
- Executed various hair cutting, coloring, and styling techniques for diverse clientele.
- Assisted in monthly salon inventory management in preparation for product orders.
- Utilized high-quality products to enhance client satisfaction and service quality.
- Educated clients on proper hair and nail care techniques for home maintenance.
- Collaborated with team members to ensure seamless service delivery during peak hours.
- Managed appointment schedules to optimize client flow and service efficiency.
- Assisted in training new staff on salon procedures and customer service standards.
- Engaged positively with clients to deliver memorable customer experiences that resulted in repeat business.
Esthetician
Viaggio Spa and Wellness Center
Lincoln
06.2024 - 02.2026
- Provided personalized skincare consultations to assess client needs.
- Administered facial treatments using advanced techniques and high-quality products.
- Maintained cleanliness and sanitation of treatment rooms and tools.
- Thrived for excellent client rapport through great communication, service execution, product recommendations and professionalism.
- Maintained open and honest communication amongst colleagues to ensure that all services went smoothly, all clients left happy; excited for their next visit and business goals were met.
Spa Receptionist
Viaggio Spa and Wellness Center
Lincoln
06.2022 - 06.2024
Education
3 Certifications In Make-up, Lash Extensions - Esthetics
Empire Beauty Schools
06.2022 - 06.2023
Cosmetology
Empire Beauty Schools
11.2020 - 12.2021
Skills
- Product recommendation
- Product inventory
- Client sales
- Skincare analysis
- Client relationship management
- Customer education
- Team collaboration
- Problem solving
- Effective communication
- Effective Listening
- Attention to detail
- Time management
- Client engagement
- Relationship building and management
- Workplace safety practices
- Multitasking and organization
- Sales background
- Supply management
- Team player mindset
- Positive attitude
Timeline
Cosmetologist
Day Dream Hair and Nail Studio
09.2024 - 02.2026
Esthetician
Viaggio Spa and Wellness Center
06.2024 - 02.2026
Spa Receptionist
Viaggio Spa and Wellness Center
06.2022 - 06.2024
3 Certifications In Make-up, Lash Extensions - Esthetics
Empire Beauty Schools
06.2022 - 06.2023
Cosmetology
Empire Beauty Schools
11.2020 - 12.2021