Jeanne Foster

Work History

Human Resources Assistant

Dept of the Army

10.2024 - Current

Review and process personnel actions (e.g., appointments and promotions) using computer program USA Staffing
Ensure actions are accurate, timely, and comply with applicable regulations and agency policies.
Recruitment and Staffing Support
Assist in preparing vacancy announcements.
Contact applicants for additional information or required documents.
Maintain Official Personnel Folders (OPFs) and electronic personnel files in accordance with OPM guidelines.
Ensure records are complete, properly filed, and safeguarded per privacy rules.
Onboarding
Coordinate orientation for new employees, including completion of required forms (e.g., I-9, W-4, OF-306).
Track completion of onboarding tasks and facilitate access to systems and credentials.
Knowledge of federal HR rules, terminology, and systems (e.g., Guide to Processing Personnel Actions, OPM regulations).
Proficiency in office software (Excel, Word, databases) and HR information systems.
Strong interpersonal and communication skills.
Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
Delivered friendly assistance with new hires throughout interviewing and hiring process.

Budget Analyst

Dept of the Army

03.2023 - 10.2024

Budget Preparation Support
Review and consolidate funding requests from various departments.
Ensure compliance with budgetary policies and timelines.
Data Entry & Record-Keeping
Enter financial and budget data into agency accounting or tracking systems.
Maintain spreadsheets, logs, and historical budget data for reporting and analysis.
Monitoring and Tracking
Track obligations and expenditures against approved budgets.
Alert higher-level analysts to potential overruns or funding issues.
Reconcile monthly reports with accounting records to ensure accuracy.
Communication and Liaison
Coordinate with DEVCOM to gather budget-related information.
Respond to inquiries regarding budget procedures, status of funds, and routine financial matters.
Auditing and Compliance
Conduct preliminary reviews of expenditures to ensure compliance with regulations and guidelines.

Administrative Assistant

AW Trucking School

08.2022 - 03.2023

Oversaw the company's training program, scheduled all training sessions, and kept accurate student training records.
Scheduled tests in CSTIMS for students needing their state CDL exam who had attended other schools in the northeastern United States.
Accurately entered their test results upon completion of the state test and maintained the confidentiality of all test results.
Advised management on problems within the training program, scheduling conflicts, and provided solutions that are fair to both the student and the company.
Answered questions from management and students regarding state policies and procedures regarding CDL licenses.

Office Administrator/Placement Specialist

Roadmaster Drivers School

02.2021 - 08.2022

As the Office Administrator, I was the primary point of contact for all incoming calls, questions, and general information regarding the school.
Handled all purchasing of office supplies using the company credit card and was responsible for maintaining accurate records for the accounting department.
Responsible for all travel requests involving the school manager and the instructors.
Coordinated and prepared all documents necessary for the students for the length of their program.
Worked alongside the manager to develop new policies and procedures to make the school more efficient.
Completed the daily deposits, checked in all incoming appointments, and answered any questions current students or instructors had.
Completed all new employee orientations and ensured all paperwork was completed accurately for a smooth onboarding process.
As the Placement Specialist, I advised students on job opportunities based on their backgrounds and career ambitions.
Responsible for conducting thorough interviews, completing background checks, and determining which companies would fit the student's employment goals well.
Worked with multiple trucking companies to determine their hiring criteria and find candidates that best suit their hiring needs.

Quality Assurance Monitor

WorkForce Essentials

07.2016 - 08.2020

As the Quality Assurance Monitor for the Middle Tennessee region, my responsibilities included quarterly auditing all Families First clients within my 20-county region, completing monthly and quarterly reporting for billing purposes, and monitoring state policy guidelines for accuracy.
Ensured our employees complied with the policies and procedures mandated in our contractual agreement with the State of Tennessee.
Effective communication skills were necessary to provide constructive feedback on all audit findings within each employee's caseload and efficiently communicate decisions and policy changes adopted within the management team.
Developed program operations that improved the QA monitoring system and have been adopted by the State of Tennessee as a best practice.
Worked within the management team to ensure all staff members were properly trained and followed all policies and procedures within our state contract.
Conducted formal training classes for new employees along with the Program Managers as necessary.
Provided recommendations for various types of company and individual awards to the Vice President.

Employment Specialist

WorkForce Essentials

07.2014 - 07.2016

As an Employment Specialist, I maintained a caseload of 60-70 clients within multiple counties.
Maintained relationships with other departments within the Career Centers to ensure my clients received all services for which they were eligible.
Maintained thorough and accurate files on each client that were updated weekly.
Tasked with interviewing clients to understand their career and financial goals.
Helped clients produce a monthly household budget and find resources needed to improve their financial stability.
Participated in facilitating weekly workshops that included resume writing, job searching skills, and interviewing techniques.
Provided resources for training opportunities along with any work experience employment opportunities available to my clients.

Client Representative

State of Tennessee

10.2013 - 06.2014

As a Client Representative, I determined the financial eligibility of all applicants within Montgomery County, Tennessee.
All financial information including income, child support, Social Security, and unemployment payments, was used to calculate each client's consolidated need.
Benefits were based on clients' overall budget and their calculated unmet needs.
All clients were entered into the State of Tennessee's database, and all client's budgets were updated as their household income fluctuated.
Client Representatives monitored client budgets monthly to ensure accuracy and updates were made as necessary.

Summary

Overview

Work History

Human Resources Assistant

Budget Analyst

Administrative Assistant

Office Administrator/Placement Specialist

Quality Assurance Monitor

Employment Specialist

Client Representative

Education

Bachelor of Science - Human Services

Skills

Timeline

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