Jeanne Fox
New York
Overview
5
5
years of professional experience
Work History
Barista and Wine Bar Associate
Restoration Hardware
07.2023 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Incorporated creative latte art into espresso-based drinks, elevating the overall presentation and delighting patrons with visual appeal.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Managed wine inventory efficiently, ensuring proper storage conditions and rotation to maintain quality.
Host
Restoration Hardware
04.2023 - 07.2023
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Host
Tanner Smith’s
11.2022 - 07.2023
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Developed rapport with regular patrons to foster sense of community within establishment.
Barista
Zai’s Dessertary
01.2022 - 06.2022
- Controlled line and crowd with quick, efficient service.
- Used POS system to accurately enter orders and process payments.
- Ensured compliance with health and safety regulations by adhering to proper food handling procedures at all times.
Shift Supervisor
Starbucks
07.2019 - 02.2021
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Increased customer satisfaction and grew business by maintaining close relationships with customers.
- Located and resolved problems with team production and performance to maintain consistent quality levels.
- Enforced company policies and regulations with employees.
- Completed store opening and closing procedures and balanced tills.
Education
American Musical And Dramatic Academy
New York, NY10.2022
Grand Rapids Community College
Grand Rapids, MIUniversity of Southern California
Los Angeles, CASkills
- Friendly and outgoing
- Detail Oriented
- Team player
- Proficient in Open Table and Resy
Timeline
Barista and Wine Bar Associate
Restoration Hardware
07.2023 - Current
Host
Restoration Hardware
04.2023 - 07.2023
Host
Tanner Smith’s
11.2022 - 07.2023
Barista
Zai’s Dessertary
01.2022 - 06.2022
Shift Supervisor
Starbucks
07.2019 - 02.2021
American Musical And Dramatic Academy
Grand Rapids Community College
University of Southern California