Jeanne Karas
Pottsville,AR
Overview
24
24
years of professional experience
Work History
Optician
Russellville Eye Clinic
Russellville, AR
03.2022 - Current
- Assisted customers with selecting frames and lenses that best suited their needs.
- Provided information on lens types, frame styles and materials, lens coatings, and accessories.
- Explained the benefits of various types of eyewear protection options such as anti-glare coating or UV protection.
- Ordered stock from suppliers based on customer orders.
- Maintained accurate records of all transactions in computer system.
- Repaired broken frames using specialty tools and equipment.
- Organized inventory according to product type and manufacturer specifications.
- Processed payments for products purchased by customers.
- Conducted follow-up calls to ensure customer satisfaction with purchase.
- Dispensed contact lenses upon completion of fitting process.
- Inspected completed eyeglasses to ensure accuracy before releasing them to patients.
- Greeted patients warmly upon arrival at office or store location.
- Educated patients about proper use of corrective eyewear, lifestyle habits, diet, exercise, which can affect vision health.
- Investigated and resolved customer complaints and adjusted and repaired customer eyewear.
- Collected customer measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance and pantoscopic tilt.
- Stocked and restocked merchandise, maintained inventory, cleaned and straightened displays and entire store and processed defective, spoiled and cannibalized frames.
Optician
Costco Optical
Oxnard, CA
05.2000 - 03.2022
- Assisted customers with selecting frames and lenses that best suited their needs.
- Provided information on lens types, frame styles and materials, lens coatings, and accessories.
- Adjusted eyewear for proper fit and comfort level.
- Explained the benefits of various types of eyewear protection options such as anti-glare coating or UV protection.
- Maintained accurate records of all transactions in computer system.
- Organized inventory according to product type and manufacturer specifications.
- Repaired broken frames using specialty tools and equipment.
- Participated in continuing education courses related to optometry technology advances.
- Greeted patients warmly upon arrival at office or store location.
- Educated patients about proper use of corrective eyewear, lifestyle habits, diet, exercise, which can affect vision health.
- Investigated and resolved customer complaints and adjusted and repaired customer eyewear.
- Stocked and restocked merchandise, maintained inventory, cleaned and straightened displays and entire store and processed defective, spoiled and cannibalized frames.
- Sold and recommended eyewear products, merchandise and services in retail and clinical settings in order to drive company revenue and meet customer needs.
Education
High School Diploma -
Valparaiso High School
Valparaiso, IN06-1985
Skills
- Insurance Verification
- Customer Service
- Insurance Billing
- Inventory Management
- Patient History Documentation
- Time Management Abilities
- Multitasking
- Problem-Solving
- Optical Display Arrangements
- Retail Sales
Timeline
Optician
Russellville Eye Clinic
03.2022 - Current
Optician
Costco Optical
05.2000 - 03.2022
High School Diploma -
Valparaiso High School
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