JEANNE KLOOCK
Summary
Nursing professional with extensive experience at the Cleveland Clinic, specializing in patient assessment and regulatory compliance. Demonstrated ability to enhance operational efficiency and promote team collaboration. Skilled in patient and family education, ensuring high-quality care through evidence-based practices. Dedicated to maintaining safety and compliance in fast-paced healthcare settings.
Overview
16
16
years of professional experience
Work History
Assistant Nurse Manager of Pain Management Surgical Services
Cleveland Clinic Hillcrest Hospital
01.2021 - Current
- Oversees operations of the Pain Management Outpatient Procedural and Clinical Department.
- Manages the daily functions of clinical, clerical offices, the procedure room, and surgical areas.
- Ensures compliance with Joint Commission standards and Cleveland Clinic policies.
- Conducted Staff Check-In meetings and presented Annual Performance Reviews.
- Managed staffing, KRONOS payroll, scheduling, and supply inventory efficiently.
Team Lead Ambulatory Multi Specialty Unit
Cleveland Clinic
09.2018 - 05.2021
- Oversaw operations of two medical office units, 30 exam rooms, and eight specialty practices.
- Managed daily functions of the Multi-Specialty Ambulatory Unit, including Pain Management and Family Medicine.
- Ensured compliance with Joint Commission standards and Cleveland Clinic Quality and Safety protocols.
- Maintained safety equipment and managed daily staffing needs, including schedule preparation.
- Optimized room utilization through effective management and coordination of daily huddles.
- Administered supply inventory and ordering processes to ensure the availability of necessary resources.
- Cultivated relationships with physicians and vendors to enhance community collaboration.
- Facilitated clinical education in-services at local and system levels, fostering professional development.
Acute Dialysis Nurse
Cleveland Clinic
06.2016 - 09.2018
- Ensured compliance with Joint Commission standards and Cleveland Clinic Quality and Safety Procedures.
- Maintained a safe environment for patients by adhering to infection control protocols.
- Communicated effectively with interdisciplinary teams regarding patient status updates and changes in condition.
- Evaluated patient outcomes following completion of dialysis treatments using evidence-based practice methods.
- Educated patients and families about dialysis treatments, medications, diet plans, and lifestyle changes.
Sedation Nurse
CLEVELAND CLINIC MAIN CAMPUS
01.2014 - 05.2016
- Administered medications and treatments per the physician's orders.
- Assessed and monitored patient health conditions, including vital signs such as temperature, pulse rate, and blood pressure.
- Performed physical assessments to identify any changes in the patient's condition or needs.
- Managed multiple tasks simultaneously while prioritizing urgent requests from physicians or nurses.
- Responded quickly and effectively to changes in condition or response to treatment.
Bedside Nurse in Med/Surg and Observation Unit
Cleveland Clinic
01.2010 - 01.2014
- Provided a safe environment for patients through the proper use of safety protocols.
- Maintained accurate records of patient care, condition, progress, and concerns in the electronic medical records system.
- Assisted with end-of-life decisions when necessary while providing emotional support to family members during difficult times.
- Assisted with the admission process for new patients.
- Utilized evidence-based practice guidelines to provide safe, quality patient care.
- Ensured that all medications were administered properly following established policies.
PCNA float pool
CLEVELAND CLINIC MAIN CAMPUS
01.2009 - 01.2010
- Managed multiple tasks simultaneously while maintaining accuracy in documentation.
- Cared for residents by changing linens, washing and ironing laundry, cleaning rooms and bathrooms.
- Ensured that all supplies were stocked correctly on the unit before beginning the shift.
- Maintained a safe environment for patients by adhering to infection control policies.
- Communicated effectively with interdisciplinary team members regarding patient care needs.
Education
Master of Science - Family Nurse Practitioner
Walden University
Minneapolis, MN05-2027
Bachelor’s Degree - Nursing
Ohio University
Athens, OH08.2014
Associates Degree - Nursing
Cuyahoga Community College
Cleveland, OH05.2010
Skills
- Patient assessment
- Clinical documentation
- Evidence-based practice
- Regulatory compliance
- Team collaboration
- Patient education
Membership
- Magnet Champion CO-Chair
- ANA member
Certifications
- RN
- BLS
- ACLS
References
References available upon request.
Timeline
Assistant Nurse Manager of Pain Management Surgical Services
Cleveland Clinic Hillcrest Hospital
01.2021 - Current
Team Lead Ambulatory Multi Specialty Unit
Cleveland Clinic
09.2018 - 05.2021
Acute Dialysis Nurse
Cleveland Clinic
06.2016 - 09.2018
Sedation Nurse
CLEVELAND CLINIC MAIN CAMPUS
01.2014 - 05.2016
Bedside Nurse in Med/Surg and Observation Unit
Cleveland Clinic
01.2010 - 01.2014
PCNA float pool
CLEVELAND CLINIC MAIN CAMPUS
01.2009 - 01.2010
Master of Science - Family Nurse Practitioner
Walden University
Bachelor’s Degree - Nursing
Ohio University
Associates Degree - Nursing
Cuyahoga Community College
Similar Profiles
Isabella TorresIsabella Torres
Patient Companion at Cleveland Clinic Hillcrest HospitalPatient Companion at Cleveland Clinic Hillcrest Hospital
Bethany GoddardBethany Goddard
Patient Transporter at Cleveland Clinic Hillcrest HospitalPatient Transporter at Cleveland Clinic Hillcrest Hospital
MARY KERNSMARY KERNS
Registered Nurse at Cleveland Clinic Hillcrest HospitalRegistered Nurse at Cleveland Clinic Hillcrest Hospital
Tiji Thankachan ThomasTiji Thankachan Thomas
Registered Nurse-Medical Surgical& Pain Management at Al Amiri Hospital - Ministry Of Health KuwaitRegistered Nurse-Medical Surgical& Pain Management at Al Amiri Hospital - Ministry Of Health Kuwait
Preethi SomanPreethi Soman
Pain Management Nurse | Registered Nurse at Holy Cross HospitalPain Management Nurse | Registered Nurse at Holy Cross Hospital