Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jeanne Kohn

Olney,USA

Summary

Results-oriented coding and billing professional with several years of experience in revenue cycle and coding-related settings. Quick and eager learner with acute attention to detail and a consistent track record of identifying process improvements to drive quality, accuracy, and efficiency.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

35
35
years of professional experience
1
1
Certification

Work History

Revenue Integrity Specialist

Adventist Healthcare
Gaithersburg, MD
11.2021 - Current
  • Ensured compliance with revenue integrity policies and regulations.
  • Conducted audits on claims to identify discrepancies and issues.
  • Reconciled accounts receivable reports against patient accounting systems.
  • Collaborated with other departments such as Patient Access Services and Clinical Documentation Improvement Specialists to ensure accurate reporting of services rendered.
  • Performed audits of operational and financial areas to check compliance.
  • Investigated and resolved billing issues to maximize cash flow and minimize liabilities.
  • Presented audit results to management teams, delivering information in non-technical terms for easy understanding.

MANAGER, REVENUE CYCLE IMAGING

Adventist Healthcare
Gaithersburg, MD
11.2021 - Current
  • Manage a team of 15 that handle all aspects of back-end processes for the imaging department. This includes pre-services, payment posting, AR follow-up, customer service and coding.
  • Since Imaging billing was new to Adventist when we joined, my immediate responsibilities included implementation of a new billing software, engagement of statement and collection vendors and training of a new coding vendor to manage work for our hospital locations.
  • As part of ongoing QA and productivity management, I collaborate with other team members to meet goals.
  • Establish performance goals for employees and provide feedback on methods for reaching those milestones.
  • Assist in organizing and overseeing assignments to drive operational excellence.
  • Resolve staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Manage and motivate employees to be productive and engaged in work.
  • Increase team productivity by implementing streamlined processes and effective communication strategies.
  • Maximize performance by monitoring daily activities and mentoring team members.
  • Onboard new employees with training and new hire documentation.
  • Evaluate employee performance and convey constructive feedback to improve skills.

MANAGER, PROJECTS

Medical Faculty Associates Of GW Hospital
Germantown, MD
07.2015 - 10.2021
  • Managed Imaging billing department. Our department included coding, pre-billing services and AR follow-up.
  • I was responsible for making sure all work was done timely and accurately.
  • I worked closely with my superiors to make sure that we were in line with leadership goals.

MANAGER OF BILLING

Shady Grove Radiology
Germantown, MD
04.1998 - 07.2015
  • Managed all aspects of billing and coding for Shady Grove Radiology office and hospital sites.
  • Worked closely with Finance departments and physicians to set goals and establish policy.
  • Worked with physicians on dictation requirements for optimal coding and reimbursement.

DIRECTOR OF BILLING

Allmed Financial
Fairfax, VA
04.1995 - 03.1998
  • Director for billing company.
  • Oversee processes and systems for 100 physician groups.
  • Specialties include primary care, psychiatry, podiatric medicine, surgery, pathology, radiology and oncology.

MANAGER

Capital Medical Management Associates
Gaithersburg, MD
06.1990 - 03.1995
  • Manager of billing company for physicians.
  • Worked closely with CFO and owner.
  • Largest practices were pathology and Shady Grove Radiology.

Education

No Degree - Medical Science

Alderson Broaddus University
Philippi, WV

Skills

  • Staff Development
  • Accounts reconciliation
  • Revenue integrity compliance
  • Performance Management
  • Team Leadership
  • Key Performance Indicators
  • Radiology coding

Certification

RCC- Radiology Certified Coder, 2015

Timeline

Revenue Integrity Specialist

Adventist Healthcare
11.2021 - Current

MANAGER, REVENUE CYCLE IMAGING

Adventist Healthcare
11.2021 - Current

MANAGER, PROJECTS

Medical Faculty Associates Of GW Hospital
07.2015 - 10.2021

MANAGER OF BILLING

Shady Grove Radiology
04.1998 - 07.2015

DIRECTOR OF BILLING

Allmed Financial
04.1995 - 03.1998

MANAGER

Capital Medical Management Associates
06.1990 - 03.1995

No Degree - Medical Science

Alderson Broaddus University

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