JEANNE LEONE
Pepperell,MA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
19
19
years of professional experience
Work History
SHIPPING CUSTOMER SERVICE
SIEGEL EGG
06.2009 - 03.2019
- Accurately prepared shipping orders and bills of lading to direct daily route materials.
- Utilized computer systems such as Microsoft Office Suite for data entry purposes.
- Conferred with customers by telephone or in person to provide information about products or services and take orders.
- Performed general clerical duties such as photocopying, faxing, mailing.
- Collected, counted and disbursed money to complete basic bookkeeping and banking transactions.
EXPEDITER, SERVER, MANAGEMENT
CHEESECAKE FACTORY
05.2000 - 07.2008
- Oversaw and managed +40 people on sales floor.
- Supervised and coordinated activities of food service personnel to ensure efficient operation of the restaurant.
- Scheduled staff shifts, monitored attendance, and managed payroll records.
- Worked closely with management team to develop promotional campaigns or other marketing efforts aimed at increasing sales volumes.
- Adhered to company food, safety, quality and sanitation policies.
Education
HIGH SCHOOL DIPLOMA -
MEDFORD HIGH SCHOOL
Medford, MA06.1980
Skills
- Strategic Planner
- Production and Scheduling
- Multi-line Phones
- Excellent Customer Service Skills
- Regulatory Compliance
- Customer Service
- Order Processing
- Time Management
- Computer Skills
- Attention to Detail
- Order Fulfillment
- Organizational Skills
References
References available upon request.
Timeline
SHIPPING CUSTOMER SERVICE
SIEGEL EGG
06.2009 - 03.2019
EXPEDITER, SERVER, MANAGEMENT
CHEESECAKE FACTORY
05.2000 - 07.2008
HIGH SCHOOL DIPLOMA -
MEDFORD HIGH SCHOOL