Summary
Overview
Work History
Skills
Languages
Timeline
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Jeanne Louis Mane

North Lauderdale,FL

Summary

Dynamic and dedicated professional with a strong work ethic and expertise in food preparation and safe food handling practices. Proven track record at Publix, enhancing customer satisfaction through exceptional service and meticulous cleanliness. Adept at meat slicing and inventory management, consistently exceeding performance targets while fostering a collaborative team environment.

Overview

2026
2026
years of professional experience

Work History

Deli Clerk

Publix
2020 - Current
  • Assisted in preparing and packaging deli products for customer purchase.
  • Maintained cleanliness and organization of deli work area to ensure safety standards.
  • Learned proper food handling techniques to promote hygiene and quality service.
  • Supported team by restocking supplies and inventory management as needed.
  • Provided excellent customer service by answering inquiries about products and services.
  • Operated slicing equipment safely under supervision to prepare meats and cheeses.
  • Collaborated with colleagues to maintain efficient workflow during peak hours.
  • Adapted quickly to new tasks, ensuring smooth operation of deli services.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
  • Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
  • Contributed to positive team dynamics through effective communication skills and a collaborative problem-solving approach.
  • Developed strong rapport with customers by offering personalized service, answering questions, and making recommendations based on preferences.
  • Increased customer satisfaction by providing exceptional service and maintaining a clean, organized deli counter.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Built trust with customers through meticulous attention to detail in fulfilling special orders and dietary restrictions.
  • Ensured optimal product quality with regular temperature checks on refrigeration units and promptly reporting any issues.
  • Delivered exemplary customer service to guests, even in peak business periods to promote retention.
  • Offered product samples to customers, generating additional sales through taste-testing.
  • Exceeded customer expectations by going above and beyond to accommodate unique requests or last-minute changes to orders.
  • Boosted sales by actively promoting seasonal items, weekly specials, and bundled deals to customers at the deli counter.
  • Listened to customer requests and suggested additional menu items as appropriate to upsell products.
  • Learned other teammates' work tasks to train as backup.
  • Monitored inventory levels to order new supplies and maintain consistent stock.
  • Reduced food waste by closely monitoring inventory levels and proactively adjusting orders based on sales trends.
  • Regularly updated knowledge of new products, trends, and dietary restrictions to better serve customer needs and preferences.
  • Demonstrated versatility in handling various responsibilities such as cashier duties or stocking shelves during peak hours or staff shortages.
  • Streamlined order fulfillment processes for quicker turnaround times and increased customer satisfaction.
  • Consistently met or exceeded daily sales targets through upselling techniques and outstanding customer service skills.
  • Operated cash register to manage cash and credit card transactions, providing receipts for proof of transaction.
  • Supported store success through participation in inventory audits and suggesting improvements for deli department operations.
  • Collaborated with other departments to promote cross-merchandising opportunities and improve overall store performance.
  • Implemented creative display techniques for deli items, increasing sales through visual appeal.
  • Trained new deli clerks, enhancing team's efficiency and service quality.
  • Responded to customer inquiries and complaints with professionalism, restoring satisfaction swiftly.
  • Collaborated with team members to introduce seasonal deli specials, generating increased interest and sales.
  • Utilized knowledge of deli products to make recommendations, personalizing shopping experience for customers.
  • Prepared custom order requests for special events, receiving positive feedback for quality and service.
  • Conducted regular price checks to stay competitive, adjusting as necessary to meet market demands.
  • Engaged with customers to receive feedback on deli offerings, using insights to make targeted improvements.
  • Assisted customers with product selection, sharing knowledge on deli items to guide their choices.
  • Streamlined order processing to minimize wait times, enhancing overall customer satisfaction.
  • Kept up-to-date with latest food safety regulations, applying new standards to daily operations.
  • Offered samples of new products to customers, directly contributing to higher product visibility and sales.
  • Conducted inventory checks regularly, ensuring consistent availability of popular deli items.
  • Enhanced customer experience by efficiently slicing, weighing, and packaging variety of deli products.
  • Maintained strict adherence to health and safety guidelines, ensuring safe shopping and working environment.
  • Coordinated with suppliers to secure best quality products, enhancing overall selection available to customers.
  • Improved product freshness and reduced waste with meticulous stock rotation practices.
  • Maintained cleanliness and organization in deli area, ensuring welcoming environment for customers.
  • Developed system for tracking deli supplies, leading to more efficient reordering and reduced out-of-stock incidents.
  • Managed deli equipment maintenance, ensuring all machines operated safely and efficiently.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Prepared salads, soups and sandwiches for customers.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Prepared recipe ingredients by washing, peeling, cutting, and measuring.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Filled out daily shift log to record amount of food prepared, used and leftover.
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
  • Accurately operated cash register to process customer payments.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
  • Delivered exceptional service as illustrated through multiple positive Yelp reviews.
  • Observed customer purchases in line and differentiated between standard portions.
  • Backed up servers by setting up trays and completing some food deliveries.
  • Brewed coffee and tea and changed out drink station syrups.
  • Reconciled receipt totals, cash and credit payments to address shortages.
  • Completed milkshakes and ice cream desserts for customers.

Bag Checker

Airport Terminal Services Inc
2010 - 2018
  • Conducted thorough inspections of cargo and baggage for compliance with safety regulations.
  • Identified discrepancies in shipments, ensuring accurate documentation and reporting to management.
  • Collaborated with team members to streamline workflow processes and enhance operational efficiency.
  • Utilized scanning equipment to verify inventory accuracy, contributing to effective resource management.
  • Assisted in training new staff on standard operating procedures and best practices in cargo handling.
  • Monitored loading and unloading activities, ensuring adherence to safety protocols and minimizing delays.
  • Resolved issues related to lost or damaged items, enhancing customer satisfaction through effective communication.
  • Maintained organized workspaces, promoting a safe environment conducive to operational excellence.
  • Aided in training new employees, sharing best practices for efficient job performance.
  • Actively participated in team meetings, contributing ideas for improving store efficiency and customer satisfaction.
  • Maintained a clean and safe work environment by following company guidelines and reporting any hazards or issues promptly.
  • Exceeded performance targets consistently, demonstrating strong multitasking abilities under pressure.
  • Assisted customers with bagging their purchases, providing swift and attentive service.
  • Resolved customer complaints professionally, addressing concerns with empathy and finding appropriate solutions.
  • Processed both cash and card purchases and returns.
  • Assisted with unloading customer carts onto conveyor belt.
  • Handled cash transactions securely, adhering to strict cash handling procedures at all times.
  • Developed solid rapport with regular customers, fostering trust through friendly interaction and reliable service.
  • Collaborated with team members to streamline workflow and improve overall store efficiency.
  • Contributed to inventory management efforts by assisting in stock counts and ensuring product availability on shelves.
  • Enhanced customer satisfaction by accurately scanning items and processing payments in a timely manner.
  • Restocked and organized merchandise in front lanes.
  • Informed supervisor of front-end product gaps, scanning problems and price mismatching.
  • Reduced checkout waiting time for customers by maintaining an organized and efficient workspace.
  • Supported loss prevention initiatives through vigilant monitoring of potential theft incidents during busy periods.
  • Identified produce items and input corresponding PLU codes.
  • Notified management of associate theft, customer shoplifting, unauthorized mark downs and property defacement.
  • Spoke with upset customers and notified appropriate management to resolve conflicts.
  • Increased sales of promotional items by effectively informing customers of ongoing deals and discounts.
  • Demonstrated flexibility in schedule adjustments, covering shifts during peak shopping hours or staff shortages.
  • Continuously updated knowledge of store policies, procedures, promotions, ensuring accurate information dissemination to customers.
  • Supported store opening and closing procedures, ensuring readiness for business.
  • Ensured pricing accuracy for all items by conducting daily price checks and updating the system accordingly.
  • Maintained up-to-date knowledge of store products, enabling better customer service.
  • Efficiently processed customer transactions to reduce wait times.
  • Ensured accurate cash handling and balanced registers at end of each shift.
  • Managed inventory levels, ensuring product availability and minimizing overstock.
  • Reduced theft and loss by vigilantly monitoring store premises.
  • Coordinated with team members to manage high-volume periods without sacrificing service quality.
  • Enhanced store cleanliness and safety by conducting regular inspections and maintenance.
  • Promoted store loyalty program to customers, increasing enrollment rates.
  • Increased sales through effective upselling and cross-selling techniques.
  • Organized stock room for easy access to merchandise, improving restocking efficiency.
  • Implemented promotional displays, attracting customer attention and boosting sales.
  • Improved team morale by fostering supportive and collaborative work environment.
  • Handled customer complaints with professionalism, restoring satisfaction.
  • Trained new employees on store policies and procedures, ensuring consistent service standards.
  • Assisted customers in locating products, enhancing shopping experience.
  • Conducted price changes and updated signage, ensuring pricing accuracy.
  • Facilitated team-oriented atmosphere, contributing to overall store success.
  • Streamlined checkout process, reducing transaction time for customers.
  • Engaged with customers on sales floor, providing personable shopping experience.
  • Cleaned work areas of excess supplies, cardboard and rejected materials throughout each shift.
  • Checked loads to identify contents and unauthorized or highly regulated materials.
  • Identified issues and developed solutions to improve quality control.
  • Performed root cause analysis to implement corrective actions for discrepancies.
  • Documented measurements, inspections and test results in electronic logbooks and spreadsheets to enable tracking and maintain accurate records.
  • Weighed and measured Type materials and updated records with collected data.
  • Performed calibrations and adjustments on measuring instruments for accurate results.
  • Collaborated with other departments to ensure accuracy of all measurements.
  • Maintained recycling collection sites to handle reclaimable waste from Type production.
  • Used calipers, micrometers and rulers to measure products, maintaining accurate records.

Skills

  • Customer service
  • Cleanliness and sanitation
  • Honesty and integrity
  • Strong work ethic
  • Safe food handling practices
  • Cleaning and sanitizing
  • Food preparation
  • Food safety
  • Meat slicing expertise
  • Safe food handling
  • Equipment safety
  • Food preparations
  • Sanitation practices
  • Flexible schedule
  • Platter and tray preparation
  • Proper food handling
  • Cash handling proficiency
  • Product stocking and rotation
  • Food sales and promotion
  • Food running
  • Register operations
  • Product knowledge
  • Performance improvement
  • Cash register operation
  • Product recommendations
  • Accurate money handling
  • Interactive communication skills
  • Cooking
  • Beverage preparation
  • Product presentation
  • Table setting
  • Preparing food items
  • Deli equipment operation
  • Food services
  • Shrink control
  • Teamwork and collaboration
  • Cleaning and organization
  • Cleaning and sanitation
  • Problem-solving
  • Adaptability and flexibility
  • Supply restocking
  • Sandwich preparation
  • Stocking and replenishment
  • Critical thinking
  • Order taking
  • Packaging and labeling
  • Meal preparation
  • Salad preparation
  • Sanitation and safety standards
  • Effective customer communication
  • Loading and unloading
  • Allergen awareness

Languages

French
Native or Bilingual
Creole
Native or Bilingual
Spanish
Limited Working

Work Type

Full TimePart Time

Work Location

RemoteOn-Site

Timeline

Deli Clerk

Publix
2020 - Current

Bag Checker

Airport Terminal Services Inc
2010 - 2018

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Jeanne Louis Mane