Jeanne McGuire
Shrewsbury,Massachusetts
Summary
Experienced with nurturing and developing children in supportive environment. Utilizes strong organizational skills and adaptability to manage daily routines and respond to changing needs. Knowledge of effective communication and problem-solving to foster positive and engaging atmosphere.
Professional caregiver with strong track record of fostering safe, nurturing environments for children. Adept at supporting developmental milestones and creating engaging, educational activities. Known for effective collaboration with parents and adapting to meet changing needs. Reliable, patient, and skilled in managing multiple responsibilities while ensuring optimal care and well-being.
Positive, dedicated, and adaptable with strong customer service mindset. Knowledge of event setup and serving protocols combined with skills in multitasking and communication. Committed to ensuring seamless and enjoyable guest experience at every event.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Event Coordinator
Sir Loin Catering
369 West Main St,Northborough, Ma. 01532
04.2009 - Current
- Coordinated schedules and timelines for events.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Managed event logistics and operations.
- Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
Private Nanny
Blair and Kieran Connolly
33 Rocky Road, Whitinsville,Ma. 01588
04.2020 - 02.2024
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Played games, worked on puzzles, and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
- Built positive and nurturing environments to support child social and emotional growth.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Established clear expectations for behavior, setting boundaries to create a respectful atmosphere within the home.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Led indoor and outdoor activities to entertain and occupy children.
- Enhanced children''s emotional well-being by providing consistent and nurturing care.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
- Promoted healthy eating habits by preparing nutritious meals and snacks on a daily basis.
- Implemented daily routines for optimal child development and created a structured environment.
- Conducted regular safety checks and maintained a clean, hazard-free environment for the children at all times.
- Organized engaging activities that incorporated age-appropriate educational components for cognitive development.
- Adapted caregiving approaches based on individual needs of each child to provide personalized support.
- Assisted with homework and school projects, fostering a love for learning in the children.
- Collaborated with parents to establish effective bedtime routines, resulting in improved sleep patterns for the children.
- Provided safe transportation to and from school, extracurricular activities, and other events.
- Supported emotional growth by helping children navigate conflicts with empathy and understanding while teaching problem-solving skills.
- Facilitated creative expression through art projects, imaginative play, storytelling sessions, and more.
- Maintained detailed logs of daily activities, milestones achieved, and any behavioral or health concerns that arose during care hours.
- Monitored screen time usage to promote healthy balance between technology use and offline activities in daily life.
- Encouraged social interactions through playdates, group outings, and community events.
- Planned special outings or themed days around children's interests or areas of study in their school curriculum.
- Taught children everyday skills and language.
- Facilitated relationships with children and parents by developing caring and structured home environments.
- Coordinated schedules between multiple families when working as a nanny share provider to ensure seamless childcare transitions throughout the week.
- Managed medical appointments, ensuring regular check-ups and vaccinations were up-to-date for each child.
- Taught children basic life skills, manners and personal hygiene.
- Assisted with light housekeeping duties as well as running errands.
- Transported children to and from school, medical appointments, and extra-curricular activities.
- Provided developmentally appropriate activities for children.
- Transported children to and from activities using personal or family vehicle.
- Encouraged children to be understanding and patient with others.
- Coordinated playdates and outings to meet children's physical and social needs.
- Supervised children engaged in physical activity, learning and social skills with peers.
- Identified warning signs of emotional and developmental problems in children.
- Organized activities that enhanced children's physical, emotional, and social well-being.
- Developed games and activities using arts and crafts to support learning and verbal skills.
- Supervised children on playground to help develop physical and social skills.
Waitstaff/bartender
Cyprian Keyes Golf Club
284 East Temple Street, Boylston , Ma. 01505
01.2016 - 10.2019
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Obtained cash bank and stocked service bar to prepare for operation.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
- Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
- Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Tracked bar stock levels and promptly replenished low materials to prevent shortages.
- Prepared garnishes by evenly slicing and pitting fruits.
- Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
Cafe Manager
Loaves And Fishes
Grafton, MA
04.2012 - 11.2016
- Clean and inspect galley equipment, kitchen appliances, and work areas to ensure cleanliness and functional operation
- Apportion and serve food to facility residents, employees, or patrons
- Cook foodstuffs according to menus, special dietary or nutritional restrictions, or numbers of portions to be served
- Clean, cut, and cook meat, fish, or poultry
- Monitor use of government food commodities to ensure that proper procedures are followed
- Wash pots, pans, dishes, utensils, and other cooking equipment
- Compile and maintain records of food use and expenditures
- Direct activities of one or more workers who assist in preparing and serving meals
- Bake breads, rolls, and other pastries
- Train new employees
- Take inventory of supplies and equipment
- Monitor menus and spending to ensure that meals are prepared economically
Cafe Manager
Tazza D'Oro
Nothborough, MA
02.2009 - 03.2012
- Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities
- Count money and make bank deposits
- Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner
- Investigate and resolve complaints regarding food quality, service, or accommodations
- Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity
- Maintain food and equipment inventories, and keep inventory records
- Schedule staff hours and assign duties
- Establish standards for personnel performance and customer service
- Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary
- Plan menus and food utilization based on anticipated number of guests, nutritional value, palatability, popularity, and costs
- Keep records required by government agencies regarding sanitation, and food subsidies when appropriate
- Test cooked food by tasting and smelling it to ensure palatability and flavor conformity
- Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining and lodging facilities
- Review work procedures and operational problems to determine ways to improve service, performance, or safety
- Assess staffing needs, and recruit staff using methods such as newspaper advertisements or attendance at job fairs
- Ensure safety of staff and guests
Event Manager
Pepper' s Fine Food Catering
Northborough, MA
02.2004 - 04.2011
- Monitor event activities to ensure compliance with applicable regulations and laws, satisfaction of participants, and resolution of any problems that arise
- Inspect event facilities to ensure that they conform to customer requirements
- Confer with staff at a chosen event site to coordinate details
- Coordinate services for events, such as accommodation and transportation for participants, facilities, catering, signage, displays, special needs requirements, printing and event security
- Consult with customers to determine objectives and requirements for events such as meetings, conferences, and conventions
- Meet with sponsors and organizing committees to plan scope and format of events, to establish and monitor budgets, or to review administrative procedures and event progress
- Review event bills for accuracy, and approve payment
- Evaluate and select providers of services according to customer requirements
- Arrange the availability of audio-visual equipment, transportation, displays, and other event needs
- Plan and develop programs, agendas, budgets, and services according to customer requirements
- Maintain records of event aspects, including financial details
- Negotiate contracts with such service providers and suppliers as hotels, convention centers, and speakers
- Conduct post-event evaluations to determine how future events could be improved
- Organize registration of event participants
- Hire, train, and supervise volunteers and support staff required for events
- Read trade publications, attend seminars, and consult with other meeting professionals to keep abreast of meeting management standards and trends
- Develop event topics and choose featured speakers
- Obtain permits from fire and health departments to erect displays and exhibits and serve food at events
- Design and implement efforts to publicize events and promote sponsorships
- Communicate with chef and operation manager to ensure all equipment is available for smooth execution, met and exceed the expectation of the client
Education
Montclair State University
Montclair, NJ12.1983
2 year -
University of Bridgeport
Bridgeport, CT05.1983
Skills
- Microsoft Word
- Microsoft Excel
- Tips Certified
- ServSafe
- Event planning
- Project management
- Scheduling
- Time management
- Team mentorship
- Volunteer management
- Catering coordination
- Staff management
- Problem-solving
- Customer service
- Attention to detail
- Multitasking and organization
- Adaptability and flexibility
- Managing events start to finish
- Room setup and breakdown
Accomplishments
Volunteered my services during the pandemic with preparing meals and delivering them to families in need.
Certification
- Food Safety Manager Certification – ServSafe or National Restaurant Association.
- First Aid/CPR/AED Certification – American Red Cross or American Heart Association.
- Alcohol Service Certification – TIPS or ServSafe Alcohol.
- First Aid Certification
- Massachusetts Driver's License
Timeline
Private Nanny
Blair and Kieran Connolly
04.2020 - 02.2024
Waitstaff/bartender
Cyprian Keyes Golf Club
01.2016 - 10.2019
Cafe Manager
Loaves And Fishes
04.2012 - 11.2016
Event Coordinator
Sir Loin Catering
04.2009 - Current
Cafe Manager
Tazza D'Oro
02.2009 - 03.2012
Event Manager
Pepper' s Fine Food Catering
02.2004 - 04.2011
2 year -
University of Bridgeport
Montclair State University