Jeanne M. Chilton

• Perform functions of an online instructor and teach a full load (24 credits per semester or 100 students each class sequence)
• Maintain a minimum of a 70% student success rate for all classes taught in the program
• Provide feedback to students on assignments and additional assistance to those having difficulty with course content
• Prepare and report final grades at the end of each course
• Actively assist with retention efforts by contacting students who are not actively engaged in courses by phone or email
• Refer students with questions regarding financial aid, transcripts, and other issues to the proper personnel
• Advise students regarding academic progress and course participation
• Mentor program faculty in conjunction with the Online Faculty Coordinator and program leadership
• Assist program leadership and the Online Faculty Coordinator with peer observations of online classrooms
• Participate in continuing education (in-service and professional development) and remain current with professional trends and advances in technology
• Work with program leadership to implement program goals
• Assist program leadership with curriculum reviews and updates
• Attend program advisory board meetings and attend and participate in faculty meetings

• Research and verify the accuracy of documentation such as property title records, property ownership, public records, deeds, leases, surveys, contracts, and agreements needed to produce a clear title
• Enter and submit title and loan documents into software programs to track applicant's progress
• Liaise with pre-processor to be sure all items are complete, settlement processor or paralegal to ensure all settlement figures are correct, and with the post-closing agent to ensure the transaction is recorded and any outstanding issues are resolved
• Work with title examiner and underwriter to prepare title insurance policy and binders and title commitments and with loan closer to prepare HUD-1 real estate settlement statements
• Ensure all closing instructions are followed as per the closing package, and coordinate with loan officer, mortgage loan processor, and underwriter to be sure all underwriting commitments have been satisfied
• Aid title officers with administrative assistant essential duties, including clerical and data entry support
• Help clients compile the necessary documents and information
• Coordinate with the buyer and realtor to ensure proper submission
• Fact-check all documents for accuracy, and answer questions your clients may have about the process

• Create lesson plans to teach non-native speakers to read, write and speak English
• Teach English grammar, pronunciation, and conversational skills
• Prepare classroom activities
• Develop students' abilities to read textbooks and write essays in English, improve English reading, writing, and speaking skills of students of diverse ages and backgrounds

• Orient newly hired instructors to policies, procedures, curricula, and systems
• Conduct classroom observations and prepare instructor performance evaluations
• Review evaluations with Online Education leadership and deliver to faculty
• Participate in recruiting, screening, interviewing, and recommending final selection of instructors
• Works with both ground and online campus faculty to apply best practices in educational technology use in the online classroom
• Assist with faculty scheduling
• Utilize end-of-course survey results and classroom observation, mentor individual instructors and assist with the development of strategies for instructional improvement and growth
• Prepare end-of-course survey reports and provide campus leadership with results
• Develop and facilitate/coordinate continuing education opportunities for instructors
• Maintain faculty records
• Conduct faculty meetings
• Provide training on and ensure adherence to accreditation standards and workplace policies, procedures, and curricula
• Ensure the flow of information between Online Education and the Corporate Education Department
• Participate in campus and program Advisory Committee
• Participate in graduation ceremonies and other Online Education events

• Perform function of a Program Director and managed medical instructors
• Perform functions of an online instructor and teach a full load
• Maintain a minimum of a 70% student success rate for all classes taught in the program
• Provide feedback to students on assignments and additional assistance to those having difficulty with course content
• Prepare and report final grades at the end of each course
• Actively assist with retention efforts by contacting students who are not actively engaged in courses by phone or email
• Refer students with questions regarding financial aid, transcripts, and other issues to the proper personnel
• Advise students regarding academic progress and course participation
• Mentor program faculty in conjunction with the Online Faculty Coordinator and program leadership
• Assist program leadership and the Online Faculty Coordinator with peer observations of online classrooms
• Participate in continuing education (in-service and professional development) and remain current with professional trends and advances in technology
• Work with program leadership to implement program goals
• Assist program leadership with various administrative duties
• Attend program advisory board meetings and attend and participate in faculty meetings

Various Roles in Education and Healthcare Management

• Served as Medical Assisting Program Manager, Internship Coordinator, and Adjunct Instructor at institutions including Allen School, Vatterott College, and Allied College.
• Contributed to program development, student assessments, and compliance with accreditation requirements.
• Acted as a liaison between institutions and clinical sites to enhance student learning experiences.