Jeanne Owens

• Administered medications to animals in treatment and documented changes in condition.
• Recorded symptoms and documented medical observations to inform treatment decisions.
• Triaged incoming patients to determine treatment needs and urgency of care.
• Managed medical intervention and therapy for animals in collaboration with veterinarian.
• Answered owner animal health questions and advised on best care practices.
• Assisted senior staff with blood analyses and physical assessments.
• Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
• Assisted veterinarians with radiographs and ultrasounds.
• Collected and prepared specimens for laboratory testing.
• Administer medications, vaccines and treatments as instructed by veterinarian.
• Administered oral or topical medications to boarding patients as specified by veterinarian in animal's medical record.
• Performed fecal examinations, urinalysis and bloodwork.
• Maintained detailed records of animal health care and diagnostic treatments.
• Obtained patient history from owners and relayed that information to Veterinarians.
• Designed and created client education materials and marketing materials for hospital services.
• Educated clients on nutrition, preventive health and other animal care.

Same skills as listed above with Banfield.

Same skills as Listed above at Banfield.

Same skills as listed above at Banfield.

• Provided stability with the use of daily structure and various routines for individuals with developmental disabilities
• Encouraged a sense of pride and accomplishment by getting clients involved with the workforce, through projects sponsored by the Humane Society and Goodwill Industries just the name of few
• Created themes for teaching purposes to engage clients with one another and provide mental stimulation and entertainment.
• Planned outings such as strawberry picking, going to the Baltimore Aquarium, picnics at the park. The Christmas Light Festival, The Autumn Apple Harvest.
• Taught American Sign Language to both clients and staff four days a week through lectures, trivia and Bingo
• Maintained safety guidelines with regular training on things such as: First Aid and CPR, Understand Dysphagia, Hoyer Lift Usage, Diabetic Care & Medical Assistant Certification through the MD Board of Nursing.
• Certifications included, but not limited to :

- Behavioral Principals and Strategies

- Humanistic Behaviorism

-Understanding Difficult People

-Emotional Intelligence

-Crisis Intervention

-ASL I,II

-Implementation of IEP'S

-Risk Management Report Writing