Jeanne Rasch
Library Technical Services Specialist
Milwaukee,WI
Summary
Experienced Library Technician with a diverse skillset encompassing circulation, technical services, staff development, and administrative support. Proven ability to prioritize workflows, manage projects, train personnel, and ensure efficient library operations. Expertise in handling special collections, generating reports, managing inventory, and maintaining accurate records. Adept at providing comprehensive support across various library functions and committed to fostering a positive and efficient environment.
Overview
38
38
years of professional experience
Work History
Library Technical Services Specialist Lead
Milwaukee Public Library
Milwaukee, WI
01.2018 - Current
- Facilitate efficient communication and information exchange across Milwaukee Public Library-Central and 13 branch libraries, resolving issues and ensuring smooth operations.
- Prioritize and manage workflow of items, ensuring timely processing and adherence to deadlines
- Write detailed procedures for item processing and projects, streamlining workflows and ensuring consistency.
- Manage the handling of delicate and valuable materials, applying specialized techniques to ensure their long-term integrity.
- Generate and analyze statistical and error reports using Create Lists functions to identify trends, areas for improvement, and ensure data accuracy.
- Manage and maintain inventory of essential supplies from different vendors, ensuring adequate stock levels to support daily operations.
- Correct inaccuracies in call numbers and item coding, maintaining the integrity and accessibility of the collection database.
- Oversaw comprehensive project management, from initiation to closure.
Library Technician II
Milwaukee Public Library
Milwaukee, WI
03.2000 - 2018
- Create/modify item records for library collections using Sierra ILS..
- Processed incoming materials efficiently, expediting their availability for patron use.
Library Services Assistant
Milwaukee Public Library
Milwaukee, WI
01.1996 - 03.2000
- Supervised circulation staff, including the daily/weekly scheduling, training and completing annual reviews
- Dealt with damaged materials and the patrons who returned them
- Worked circulation and librarian desks as needed.
- Assisted in the collection maintenance process by running missing lists and other lists
Library Circulation Assistant
Milwaukee Public Library
Milwaukee, WI
08.1987 - 01.1996
- Checked books in and out
- Registered patrons for new library cards
- Shelved books and other library materials
Skills
Basics of Cataloging - University of Wisconsin-Madison Continuing Education (2023)
OCLC Web Junction Technical Services trainings-ABLE 5 – Introduction to Technical Services & Catalog Records; ABLE 6 – Introduction to Subject Headings; ABLE 7 – Introduction to Dewey Classification; ABLE 8 – Introduction to MARC Cataloging; Shelving with Dewey (2020)
General undergraduate studies -Cardinal Stritch University, University of Wisconsin-Milwaukee, University of Iowa Earned 116 undergraduate credits including 12 credits in Library Science (Reference, Cataloging, Collection Management & Library Management) (1988-2010)
Professional coursework- Office (Excel, Outlook); Team Building, Supervision, EAP trainings- Supervisor & Leadership Series which included Effective Listening, Emotional Intelligence, Professionalism, Dealing with Workplace Negativity, Time Management; Self-Defense
Accomplishments
- 38+ years of experience working for Milwaukee Public Library
- 25 years working in MPL Technical Services
- Experience in various types of positions which allows a diversified view of libraries.
Commendation
Milwaukee Health Department - worked the Covid Hotline answering questions regarding Covid, Covid Testing & giving basic recommendations for quarantine and isolation. Summer 2020
Timeline
Library Technical Services Specialist Lead
Milwaukee Public Library
01.2018 - Current
Library Technician II
Milwaukee Public Library
03.2000 - 2018
Library Services Assistant
Milwaukee Public Library
01.1996 - 03.2000
Library Circulation Assistant
Milwaukee Public Library
08.1987 - 01.1996
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