Jeanne Rice
Lafayette,LA
Summary
Seasoned professional in general and operations management with comprehensive experience leading teams, optimizing processes, and implementing cost-effective strategies. Skilled in strategic planning, staff development, and operational efficiency, consistently improving workflow and reducing costs. Proven track record of enhancing overall business performance through effective leadership and innovative problem-solving.
Overview
5
5
years of professional experience
Work History
Assistant Moving Center Manager
U-Haul International
Lafayette, LA
02.2022 - 11.2024
- Analyzed customer feedback data to identify areas for improvement in service delivery.
- Resolved conflicts between customers and staff members in a professional manner.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Led employees in rentals and sales for storage, packing and moving equipment, as well as propane refills.
Server Manager
Athena Greek Restaurant
Lafayette, LA
02.2020 - 09.2022
- Created positive guest experience by listening to guest needs and recommending options to meet requests.
- Assisted staff by serving food and beverages or bussing tables.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Assistant Store Manager
Clothes Mentor
Lafayette, LA
02.2020 - 04.2021
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Delegated work to staff, setting priorities and goals.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
Education
Some College (No Degree) - Anthropology
Louisiana State University
Baton Rouge, LASkills
- Sales proficiency
- Operations management
- Resource coordination
- Sales management
- Cash oversight
References
References available upon request.
Timeline
Assistant Moving Center Manager
U-Haul International
02.2022 - 11.2024
Server Manager
Athena Greek Restaurant
02.2020 - 09.2022
Assistant Store Manager
Clothes Mentor
02.2020 - 04.2021
Some College (No Degree) - Anthropology
Louisiana State University
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