Jeanne Rudnick
Healthcare Revenue Cycle Professional
Glendale,AZ
Work Preference
Summary
Dynamic Billing and Collection Manager with proven success. Adept at enhancing revenue cycle management and compliance. Expert in data analysis and problem-solving, achieving a reduction in days to bill from 35 to 15. Strong communicator with a focus on efficiency and process improvement.
Overview
25
25
years of professional experience
Work History
Billing and Collection Manager
Southwest Autism Research & Resource Center (SARRC)
10.2021 - 08.2025
- Recruit, hire, train, and manage billing team
- Oversee billing, collections, and cash posting processes, ensuring compliance with federal and state laws, payer contracts and billing rules, and CPT coding guidelines.
- Managed migration of practice management system from NPA to Lumary, including data validation for both billing purposes and clinical documentation, charge capture, system troubleshooting, implementation and documentation of new process development and workflows, auditing procedures, and staff training
- Analyze, present, and resolve any issues with payers, clients, and government agencies.
- Reduced DRO/DSO from 45 days to 28 days, and days to bill from 35 to 15 days
Financial Analyst
Arizona Kidney Disease & Hypertension Center
Phoenix, Arizona
04.2014 - 08.2021
- Monitored healthcare reimbursement and operational trends to forecast business needs and manage risks.
- Identified areas of below-trend activity and recommended solutions for improvement.
- Developed and supported operational and financial system databases for key organizational metrics.
- Implemented a new practice management system, including general ledger mapping and report development.
- Created a monitoring system for unbilled charges, reducing total from $1 million to under $100,000.
- Utilized historical data on joint venture operations to resolve discrepancies and boost monthly revenue by $100,000.
- Evaluated complex financial information from multiple sources to make sound recommendations.
Senior Financial Analyst Home Care
Banner Home Care
Phoenix, Arizona
07.2012 - 04.2014
- Generated and managed yearly budgets for Home Care, Home Infusion, DME, Palliative Care, Hospice, and Community Center for Aged lines of business in Arizona, Colorado, and Alaska.
- Analyzed financial data to support strategic decision-making processes.
- Delivered presentations on analytics, key metrics, and variances to C-Suite executives.
- Conducted revenue cycle management through charge master oversight and reimbursement negotiations.
- Evaluated new business opportunities through due dilligence, trend analysis and financial modeling techniques.
- Facilitated review processes for practice management software selection and implementation.
- Acted as primary contact for financial audits, payer, and compliance audits.
Manager, Patient Financial Services
Banner Home Care
Gilbert, Arizona
07.2010 - 07.2012
- Directed billing and collections across six lines of business in three states.
- Established monthly billing and collections goals to enhance financial efficiency.
- Ensured prompt, compliant billing, accurate cash posting, and effective bad debt management.
- Collaborated with finance team for month-end close processes.
Financial & Operations Analyst
Fresenius Medical Care NA
Phoenix, Arizona
12.2000 - 07.2012
- Conducted analysis and forecasting of operations activities to enhance decision-making processes.
- Managed revenue cycle, including internal audits and payer contracts
- Created and implemented Sarbanes-Oxley audit tools to strengthen compliance measures.
- Oversaw management and compliance testing of credit balances and bad debt adjustments, ensuring accuracy of financial statements.
- Performed compliance reviews to maintain adherence to regulations and standards.
Education
Masters - Finance and Accounting
Keller Graduate School of Management
Phoenix, AZ01.2011
Bachelors - Accounting
University of Phoenix
Tempe, AZ05.2008
Skills
- Accounting and financial reporting
- Budgeting and forecasting
- Data analysis and validation
- Solution orientation and problem-solving
- Efficiency and process improvement
- Documentation and report preparation
- Communication and interpersonal skills
- Billing regulations and compliance
- Healthcare revenue cycle management
- GAAP and HIPAA compliance
- SOX compliance and audits
- NDC, CPT, ICD10, HCPCS coding
- Excel and Google Sheets proficiency
- RCM software expertise
- Visual Basic programming skills
- Access database management
- Advanced analytical thinking
- Performance metrics monitoring
- Risk assessment capabilities
- Department management and policy enforcement
Hobbies and Interests
- Animal Welfare
- Gardening
- Quarks
Affiliations
- successfully founded and operate a successful feline rescue
References
References available upon request.
Timeline
Billing and Collection Manager
Southwest Autism Research & Resource Center (SARRC)
10.2021 - 08.2025
Financial Analyst
Arizona Kidney Disease & Hypertension Center
04.2014 - 08.2021
Senior Financial Analyst Home Care
Banner Home Care
07.2012 - 04.2014
Manager, Patient Financial Services
Banner Home Care
07.2010 - 07.2012
Financial & Operations Analyst
Fresenius Medical Care NA
12.2000 - 07.2012
Masters - Finance and Accounting
Keller Graduate School of Management
Bachelors - Accounting
University of Phoenix
Similar Profiles
Samantha MontaltoSamantha Montalto
Registered Behavior Technician at Southwest Autism Research & Resource CenterRegistered Behavior Technician at Southwest Autism Research & Resource Center
Ashley VanderseeAshley Vandersee
Community School Intern at Southwest Autism Research and Resource CenterCommunity School Intern at Southwest Autism Research and Resource Center
Kaitlyn GutierrezKaitlyn Gutierrez
Registered Behavior Therapist at Southwest Autism Research & Resource CenterRegistered Behavior Therapist at Southwest Autism Research & Resource Center
Brandy Thomas-ArtisBrandy Thomas-Artis
Family Nurse Practitioner Student at Sonoran MedicalFamily Nurse Practitioner Student at Sonoran Medical
Jordan GageJordan Gage
Warehouse Production Controller at Stitch Fix WarehouseWarehouse Production Controller at Stitch Fix Warehouse