Eclinical Works, EPIC, Allscripts, Next Gen, Health Pac, Mysis, Compulink, Practice Manager, EHS Success
JEANNE SEALS
Colorado Springs,CO
Summary
Highly resolute, competent, experienced professional with 25 years' experience in Revenue Cycle Management, healthcare operations, compliance, and auditing. Comprehensive knowledge of in optimizing cash flow, billing accuracy, and reimbursement. Proven ability to lead and mentor teams, collaborate with billing and coding professionals, and provide strategic insights at the executive level. Successfully implemented revenue cycle solutions resulting in significant financial performance improvements. Results-driven [Job Title] experienced in financial statement review, auditing and reporting. Well-versed in producing reports, evaluating department operations and handling month- and year-end closings. Meticulous, conscientious and methodical in approach.
Overview
25
25
years of professional experience
Work History
Independent Interim
Healthcare AR Project Interim
12.2023 - Current
- Developed and implemented strategies to streamline healthcare processes and improve patient outcomes
- Conducted data analysis to identify areas for improvement and cost savings
- Collaborated with healthcare providers to optimize their operations and increase efficiency
- Analyzed healthcare data to identify trends and opportunities for improvement
- Developed reports and presentations to communicate findings to senior management
- Assisted in planning and execution of healthcare improvement initiatives
- Discovered embezzlement situations that were causing significant drain to cash flow
- Implemented safety measures to minimize embezzlement opportunities
- Testified on behalf of clients who elected to prosecute team members who were embezzling from their employers
- Provided recommendations for healthcare technology solutions to streamline processes and improve patient outcomes
Manager of Specialty Accounts/Client Services
Resolv PracticeMax/Harris Healthcare Group
Scottsdale, AZ
03.2021 - 11.2023
- Served as subject matter expert to domestic and global revenue cycle teams, clients, and coding services
- Effectively organized and prioritized workflows to meet individual and team goals/metrics
- Resolved complex billing and coding issues in timely manner
- Created and implemented policies and procedures for revenue cycle department
- Built and sustained client relationships through solving claim issues.
- Provided claims troubleshooting training to revenue cycle teams using Microsoft Teams
- Provided registration training with clients using Microsoft Teams
- Analyzed healthcare data to identify trends and opportunities for improvement
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Independent Interim
Healthcare AR Project Interim
07.2018 - 03.2021
- Developed and implemented strategies to streamline healthcare processes and improve patient outcomes
- Conducted data analysis to identify areas for improvement and cost savings
- Collaborated with healthcare providers to optimize their operations and increase efficiency
- Analyzed healthcare data to identify trends and opportunities for improvement
- Developed reports and presentations to communicate findings to senior management
- Assisted in planning and execution of healthcare improvement initiatives
- Discovered embezzlement situations that were causing significant drain to cash flow
- Implemented safety measures to minimize embezzlement opportunities
- Testified on behalf of clients who elected to prosecute team members who were embezzling from their employers
- Provided recommendations for healthcare technology solutions to streamline processes and improve patient outcomes
Practice Manager & AR Oversite
Optum/American Health Network
06.2017 - 07.2018
- Oversaw daily operations of medical practice, including patient scheduling, billing, coding, and data management
- Develop and implement strategies to improve patient satisfaction, streamline workflow, and increase efficiency
- Manage team of administrative staff and provide guidance, training, and feedback
- Ensured that all staff members trained and followed policies and procedures
- Implemented Optum culture of Integrity, Compassion, Relationships, Innovation, and Performance
- Performed compliance audits and reported any issues to parent company
- Created and implemented policies and procedures for revenue cycle department
Education
RHC and FQHC Certified Professional Coder - Medical Insurance Coding
Association of Rural And Community Health Professional Coding
Atlanta, GA01.2020
Associate of Arts - Biblical Studies And Leadership
World Harvest Bible College (Valor Christian College)
Columbus, OH05.1995
Certification of Completion - Education Psychology
Dayton Bible College
Dayton, OH05.1986
Skills
- Revenue Cycle Data Analysis and Reporting
- Revenue Cycle Compliance and Integrity
- Technology proficiency
- Cross-cultural understanding
- Empathy Development
- Revenue Management Software Proficiency
- Client Management
- Team Leadership and Development
- Billing & Cash Balancing Operations Management
- Denial Management
- Problem Identification & Resolution
- Workflow Processes
- Life Skills Training
Billing Software
- EClinical
- EPIC
- Allscripts
- NextGen
- Mysis
- Health Pac
- Practice Manager
Continual Education
- Leadership
- Coding
- Billing
- Emotional Intelligence (EQ)
- Health & Fitness
- QuickBooks
- Napoleon Hill - Success and Goal Setting
- Jack Canfield - Success and Vision
- Risk Management
- Continual learning with LinkedIn
Certifications
Title: RH-CBS, CH-CBS
Certification
- Certified Professional Coder - Specialized in Rural Health and FQHC Coding and Billing.
Accomplishments
- Supervised team of 57 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Overturned 85% of MVA timely filing denials through specialized appeal letter.
- Overhauled Workers Compensation billing processes to receive 90% of claim payment within three weeks of submission. Formerly was 60-90 days.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations
- Association of Rural Health Clinics - RHC
- Association of Community Health Clinics - FQHC
- MGMA
- World Harvest Ministerial Alliance
- Association of Rural and Community Health Professional Coding
Work Preference
Work Type
Full TimeContract WorkWork Location
RemoteImportant To Me
Company CultureTeam Building / Company RetreatsStock Options / Equity / Profit SharingPersonal development programs401k matchWork from home optionQuote
“Teamwork is the ability to work together toward a common vision. It is the fuel that allows common people to attain uncommon results.”
Andrew Carnegie
Software
Interests
Reading, Research, Community Services & Events, Family, and Friends
Timeline
Independent Interim
Healthcare AR Project Interim
12.2023 - Current
Manager of Specialty Accounts/Client Services
Resolv PracticeMax/Harris Healthcare Group
03.2021 - 11.2023
Independent Interim
Healthcare AR Project Interim
07.2018 - 03.2021
Practice Manager & AR Oversite
Optum/American Health Network
06.2017 - 07.2018
RHC and FQHC Certified Professional Coder - Medical Insurance Coding
Association of Rural And Community Health Professional Coding
Associate of Arts - Biblical Studies And Leadership
World Harvest Bible College (Valor Christian College)
Certification of Completion - Education Psychology
Dayton Bible College
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