Summary
Overview
Work History
Education
Skills
Timeline

Jeanne Swanson

Maurice,LA

Summary

Meticulous and excellent at juggling multiple tasks and working under pressure. Broad industry experience includes banking, medical, accounting, and legal.  All required exemplary customer service.

Overview

31
31
years of professional experience

Work History

Home Caregiver

Jerome and Betty Yanner
Maurice, LA
05.2011 - Current
  • I provide home health care for my parents.
  • I am responsible for their daily needs such as transportation to doctors, communicating with care providers as well as ensuring that they have all prescriptions, meals, groceries, daily necessities, and a safe environment for them to live in.
  • Ensured safety and well-being of each patient in alignment with care plan.
  • Monitored progress and documented any status changes accordingly.
  • Maintained a clean, safe and well-organized patient environment.
  • Transported individuals to medical appointments and other errands.
  • Completed entries in log books, journals and care plans to document accurately report patient progress.
  • Supervised daily activities and provided assistance when needed.

Blueprint Specialist I

C and D Production/Shell Offshore
Port Fourchon, LA
10.2011 - 08.2012
  • Position responsibilities were to verify that all deliveries from vendors requested by Shell Platform Supervisors, that were received for delivery to a specified offshore platform, were correct after verification from warehouse personnel.
  • When orders were verified, I entered the vendor and amount to be paid into the SAP system for payment to Shell Offshore.
  • Any discrepancies had to be researched and corrected with either the vendor, the warehouse, or the Shell Supervisor.

Agent Support Representative

J L Herring & Associates Inc
Savannah, GA
08.2007 - 01.2011
  • J.L. Herring & Associates is a General Insurance Agency that provides an independent insurance agent support for placing group medical, life and/or dental insurance for small group insurance.
  • Responsibilities were to assist the field agents (in 40 states) to find a plan that would benefit the potential business as well as assist the agent in the enrollment for the business.
  • I had to review the employee's medical records to prepare the agent for any potential issues which may require a more expensive premium for the potential business as well as communicating with the insurance carrier of their potential risk if they chose to enroll the business.
  • The position required extreme attention to detail and knowledge of HIPPA laws, medical issues or medications, or potential future issues that would require a small business to pay a very high premium or not be able to provide employee coverage.

Legal Secretary/Assistant

Biloon And Associates, Savannah Ga
Savannah, GA
08.1998 - 02.2007
  • Job responsibilities were to answer and take telephone calls to address a potential client's needs.
  • Appointment scheduling, full interview of client's need for filing bankruptcy, personal injury, and/or social security claims was imperative.
  • Responsible for compiling client's information, contacting creditors, doctors, hospitals, as well as opposing attorneys to prepare our case.
  • I was also responsible for preparing all court documents, filing documents, serving all parties involved, with the state or federal court and keeping track of all court dates as well as accompanying the clients in court when Ms.
  • Biloon was not available.
  • I was responsible for providing the company accountant with monthly statements from the business escrow and checking account reconciliations, accounts payable, accounts receivable as well as assisting clients in managing to save their homes, vehicles, personal possessions from repossession.

Case Veterinary Clinic
03.1994 - 08.2007
  • Responsibilities required providing exemplary customer service and extreme compassion to all clients, scheduling appointments, education to clients for their particular pet's needs, filling prescriptions, daily accounting of my cash drawer and reconciliation, clean any pet kennels as needed, and assist the veterinarian in surgery if requested.
  • Knowledge of foods, medications, and/or care for specific or routine pet wellness was imperative.

Education

High School Diploma -

Grand Isle Hige, Grand Isle, LA
1982

Skills

Extremely capable of working under pressure  Customer oriented personality

  • Self-motivated
  • Data management
  • Conflict resolution
  • Extremely organized
  • Strong verbal communication

Timeline

Blueprint Specialist I - C and D Production/Shell Offshore
10.2011 - 08.2012
Home Caregiver - Jerome and Betty Yanner
05.2011 - Current
Agent Support Representative - J L Herring & Associates Inc
08.2007 - 01.2011
Legal Secretary/Assistant - Biloon And Associates, Savannah Ga
08.1998 - 02.2007
- Case Veterinary Clinic
03.1994 - 08.2007
Grand Isle Hige - High School Diploma,
Jeanne Swanson