Jeanneene Ludemann
Dingmans Ferry,PA
Summary
Focused Office Coordinator, including warehouse and operations with 20+ years of experience. Enthusiastic and well-organized with drive for continuous improvement. Results-driven individual with experience steering and directing all aspects of operations. Practiced in orchestrating multiple projects with competing priorities involving process improvements, safety initiatives and quality control. Recognized and commended for collaborating with upper management to achieve organizational objectives.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Office Coordinator
Do it Best
09.2011 - Current
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Support internal team members with technical knowledge, operational support and exemplary customer service.
- Maintain attendance tracker and counselings for 160 employees while adhering to data confidentially practices.
- Monitor hours for 160 employees daily to assist in mitigating overtime.
- Identify missing sales daily
- Communicate company directives and programs to associates and ensured all follow-up items are completed accurately and timely.
- Enhance team member performance through use of strategic and tactical approaches, motivational coaching and productivity tracking
- Have actively trained approximately 25 individuals in order filling, receiving and the front office focusing on Do it Best guidelines and standards.
- Maintained impeccable office organization and time management to support efficiency, professionalism and performance objectives.
- Manage scheduled and coordinated warehouse activities for employees with the Employee Board within the allotted budget.
- Collaborated closely with Department Manager to effectively smooth and improve office operations.
- Maintain all employee files including personnel, safety, and medical along with Disability, Workers’ Compensation, and OSHA Safety files and see that they were organized and in compliance with State, Federal and company policy requirements.
- Support to management and HR with pre-employment screening, hiring, safety training and termination procedures.
- Maintain office and warehouse supply inventory
- Vendor Invoice Coding
- Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
- Active Member of Safety and Standards
Supervisor
The Home Depot Distribution Center
07.2004 - 09.2011
- Monitored employee productivity to provide constructive feedback and coaching.
- Complied with company policies, objectives and communication goals.
- Coordinated employee schedules according to shift changes and availability.
- Provided ongoing training to address staff needs.
- Reviewed completed work to verify consistency, quality and conformance.
- Established and enforced clear goals to keep employees working collaboratively.
- Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
- Identified and corrected performance and personnel issues to reduce impact to business operations.
- Interviewed applicants and assisted with onboarding
- Maintained positive working relationship with fellow staff and management.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Assessed company operations for compliance with safety standards.
- Motivated and evaluated personnel for performance improvement and goal achievement.
Education
High School Diploma -
East Stroudsburg Senior High School South
East Stroudsburg, PA06.1989
Skills
- Work Planning and Prioritization
- Continuous Improvement
- Complex Problem Solving
- Employee Motivation and Coaching
- Multitasking and Organization
- Performance Management
- New Hire Orientation
- Customer Service
- Issue and Conflict Resolution
- Cross-Functional Collaboration
- Documentation and Recordkeeping
- Microsoft Office
- Google Workspace
- Softeon/RF Scanner Expert
- Administration and Operations
- Payroll Administration/ADP
- Phone and Email Etiquette
- Verbal and Written Communication
- WMS
- Team Leadership
Certification
High Reach Certified
Tugger Certified
Pallet Jack Certified
Continuous Improvement Certified
Timeline
Office Coordinator
Do it Best
09.2011 - Current
Supervisor
The Home Depot Distribution Center
07.2004 - 09.2011
High School Diploma -
East Stroudsburg Senior High School South
High Reach Certified
Tugger Certified
Pallet Jack Certified
Continuous Improvement Certified
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