Workday
Jeannelle Turner
Yorkville,IL
Summary
Accomplished Assistant Store Manager skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Meijer
08.2015 - Current
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Increased employee retention, training staff in effective customer service techniques and product knowledge.
- Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
Front End Supervisor
Meijer
02.2004 - 08.2015
- Enhanced customer satisfaction by effectively managing front-end operations and addressing customer concerns promptly.
- Streamlined checkout processes for increased efficiency, resulting in shorter wait times for customers.
- Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
- Implemented improved cash handling procedures, reducing discrepancies and ensuring accurate financial records.
Cash Office Operations Supervisor
Meijer
10.2001 - 02.2004
- Improved operational efficiency by streamlining processes and implementing time-saving strategies.
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Optimized resource allocation through careful planning and monitoring of inventory levels, staffing needs, and equipment maintenance schedules.
Cashier
Meijer
07.2001 - 10.2001
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
General Studies
Schasta Community College
Redding, CAHigh School Diploma -
West Aurora High School
Aurora, ILSkills
- Operations Oversight
- Customer Relations
- Stock Management
- Department Oversight
- Employee Scheduling
- Retail Operations
- Workforce Management
- POS Systems
- Customer Experience
- Team Building and Leadership
Certification
- National Food Safety Manager Licenses
- Cardiopulmonary Resuscitation Certification
Software
Microsoft Office Suite
Timeline
Assistant Store Manager
Meijer
08.2015 - Current
Front End Supervisor
Meijer
02.2004 - 08.2015
Cash Office Operations Supervisor
Meijer
10.2001 - 02.2004
Cashier
Meijer
07.2001 - 10.2001
General Studies
Schasta Community College
High School Diploma -
West Aurora High School