Jeanne Lumpkin
Buffalo,NY
Summary
Talented Program Director skilled in handling administrative, operational and outreach program functions. Wears many hats to accomplish dynamic objectives. Ready to apply 23 years of experience to new professional challenges with growth-oriented organization.
Extensive Knowledge with Families Including women and children in residential treatment for substance abuse, Mothers with Opioid use disorder, Families who have been identified as victims of crime related to the addiction crisis. Knowledge and experience working with families and helping parents establish healthy boundaries and discipline with their children in a residential setting along with their family relationships. Provides support as an advocate for clients with family court related cases. Demonstrated skills in developing and implementing effective, individualized treatment plans Experience and training in writing progress notes, completing necessary paperwork, facilitating psycho-educational groups, and application of therapeutic models and interventions. Knowledgeable experience with legal and ethical issues involving custody and visitation and CPS cases.
Overview
23
23
years of professional experience
Work History
Program Director Project SAYVE
Best/self Behavioral Health
04.2021 - Current
- Responsible for assessing and identifying clients and their caregivers who have been identified as victims of crimes related to the addiction crisis
- Provide direction and leadership to staff in a manner which accommodates the needs of individuals receiving services
- Provided resources for marketing services through out Erie county which assisted in the development of referral services
- Responsible for the oversight of data collection but not limited to the following measures: substance use,homelessness,employment,educational aspects,engagement with caregiver/kinship care
- Developed high impact training for community resources to provide a better understanding of child youth survivors , along with providing staff with training to define the existing barriers to meet the identified needs of the child youth victim
- Managed cross-functional enter program collaboration to assist in meeting the needs of the client and the agency to deliver exceptional program outcomes within budget and time constraints.
Program Director -M-WRAP
Best Self Behavioral Health
08.2020 - 03.2021
- Responsible for providing direction and leadership to staff in a manner which accommodates the needs of pregnant mothers with Opioid Use Disorder
- Responsible for implementing and coordinating services of a project designed to alleviate barriers to services for pregnant women with Opioid Use Disorder
- Ensure that all requirements of the OASAS M-WRAP grant are met throughout the life of the grant
- Coordinate data reporting and evaluation with the Business Intelligence Department to prepare monthly-required reports
- Responsible for the oversight of data collection including but not limited to the following measures: Substance use disorder,homelessness,employment,education,engagement with prenatal care services,use of MAT, birth outcomes and child and family well being
Family Specialist Supervisor
Best Self Behavioral Health
01.2019 - 04.2020
- Enhanced family dynamics by conducting comprehensive assessments and developing individualized service plans.
- Strengthened family relationships through tailored interventions and conflict resolution strategies.
- Improved communication within families by facilitating open discussions and teaching effective communication techniques.
- Reduced instances of child maltreatment with targeted prevention programs and parent education workshops.
Family Specialist
Lakeshore Behavioral Health -currently Best/Self
09.2001 - 01.2019
- Enhanced family dynamics by conducting comprehensive assessments and developing individualized service plans.
- Strengthened family relationships through tailored interventions and conflict resolution strategies.
- Improved communication within families by facilitating open discussions and teaching effective communication techniques.
- Reduced instances of child maltreatment with targeted prevention programs and parent education workshops.
- Promoted child well-being by connecting families to essential community resources and support services.
- Provided clinical,educational and legal support and advocacy
- Maintained accurate case records, ensuring efficient documentation for ongoing monitoring and progress evaluation.
Therapist Intern
Couples and Relationship Family practice Center
09.2015 - 02.2017
- Provide counseling to adults and couples
- Assess clients to determine services to be provided, developed treatment plans and progress notes
- Implemented behavioral interventions and modifications for individual and couples per treatment plans and goals
- Provide referrals to community resources as needed.
Family Specialist-(Parent Trainer) / Counselor
Lighthouse (Lake Shore Behavioral Health)
01.2001 - Current
- Provide education, support and advocacy for Women's Residence with the goal of enhancing their ability to provide effective parenting
- Implement a variety of interventions, including group and individual counseling and parent skill-training groups, as well as modeling and support for appropriate parent-child interaction in the day-to-day environment
- Assist parents in setting reachable goals and obtaining services appropriate to their family needs and responsibilities
- Serve as a resource to residents and staff regarding the parent training needs of the residents
- Collaborate with Clinical and Family Services components regarding interventions with residents and their children
- Provide group counseling for children ages 5 through 12.
Education
Master of Arts - Marriage And Family Therapy
Medaille College
Buffalo, NY05.2017
Bachelor of Science Degree, Education Non-Traditional Settings -
Medaille College
Buffalo, New York05.1982
Skills
- Customer Service Experience
- Understanding of Human Resources
- Administration Knowledge
- Policy and Procedure Improvements
- Operations Oversight
- Strategic Leadership
- Effective Leader
Community Service
- Member, Alpha Kappa Alpha Sorority, Inc.; XI Epsilon Omega Chapter
- Resource Person for Christian Education Program, Lincoln Memorial United Methodist Church
- Member, Church Hospitality Committee, Lincoln Memorial United Methodist Church
- Member, Senior Choir, Lincoln Memorial United Methodist Church
- Soloist, Lincoln Memorial United Methodist Church
- Credentialed Prevention Professional
References
Available upon request
Affiliations
- Community Involvement:
Timeline
Program Director Project SAYVE
Best/self Behavioral Health
04.2021 - Current
Program Director -M-WRAP
Best Self Behavioral Health
08.2020 - 03.2021
Family Specialist Supervisor
Best Self Behavioral Health
01.2019 - 04.2020
Therapist Intern
Couples and Relationship Family practice Center
09.2015 - 02.2017
Family Specialist
Lakeshore Behavioral Health -currently Best/Self
09.2001 - 01.2019
Family Specialist-(Parent Trainer) / Counselor
Lighthouse (Lake Shore Behavioral Health)
01.2001 - Current
Master of Arts - Marriage And Family Therapy
Medaille College
Bachelor of Science Degree, Education Non-Traditional Settings -
Medaille College
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