Summary
Overview
Work History
Education
Skills
Languages
Certification
Accomplishments
Work Availability
Software
Interests
Work Preference
Quote
Timeline
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Jean Latour

107-18 164th Pl Jamaica,NY

Summary

At DYY4 Amazon, Knowledgeable Driver Trainer with solid background in training drivers to enhance their skills and safety awareness. Demonstrated ability to implement effective training programs that improve driver performance and compliance with regulations. Proven track record of utilizing communication and leadership skills to foster positive learning environment. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.

Overview

4
4
years of professional experience

Work History

Driver Trainer

Amazon.com Services LLC
03.2025 - Current
  • Identified driver training needs to make recommendations to manager.
  • Developed tailored training programs for individual drivers, addressing specific areas of improvement.
  • Evaluated driver performance through ride-alongs, providing constructive feedback for continuous improvement.
  • Facilitated effective communication between drivers, dispatchers, and management, promoting a cohesive team environment.
  • Track performance and provide identified retraining and process improvement opportunities to further develop non-CDL driver, DOT regulated training.
  • Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.

OTR DA/ VSA Auditor/ Learning Ambassador/ ASC

DYY4 Amazon
06.2021 - 03.2025
  • OTR trained.
  • Ensure all drivers load and pack products onto vans.
  • Make sure all DSP driver's vans are safe to go on the road.
  • Communicate with DSP owners and Process Assistant on vehicles needed to be grounded.
  • Communicate with all levels of Amazon employees, management, and dispatchers to ensure accuracy and quality.
  • Trained problem solver
  • Train or assist at least 5 Amazon Associates daily on how to safely conduct their work.
  • A consistent top performer in Pick and Stage, Sow, and Induct process path, averaging 611 to 800 Pick rate, 350 PPH Stow, and Induct at 1400 over the month.
  • Fully understanding workflow and daily production goals and participating in Operational Excellence initiative in some capacity.
  • Hazmat trained. Recognized, documented, and advised on the removal of hazards.
  • Proficient with Gensuite, Austin, waste tracker, and manifest.

Education

Bachelor of Science - Biology

Cuny York College
94-20 Guy R Brewer Blvd, Jamaica, NY 11451
06.2025

High School Diploma -

High School For Global Citizenship
883 Classon Ave, Brooklyn, New York
06.2020

Skills

  • Environmental risk identification
  • Leadership development facilitation
  • Effective feedback application
  • Creative problem-solving
  • Responsive decision-making abilities
  • Customer needs management
  • Driving skills assessment
  • Upholding compliance standards
  • Knowledge of DOT compliance
  • Proficient in handling multiple tasks
  • Seamless technology integration
  • Relationship building

Languages

French
Native or Bilingual
Haitian Creole
Native or Bilingual
English
Native or Bilingual
Spanish
Elementary

Certification

  • DOT Medical Card
  • Hazmat Training
  • Amazon Security Awareness (ASA) 2025- English
  • WWIRP Anti-Retaliation Training
  • Multilingual Communication Resources
  • Project Sensei English Proficiency

Accomplishments

  • Recognized for leadership and teamworks across departments.
  • Strengthened communication and team leadership skills through Project Sensei English proficiency and Anti-Retaliation compliance courses.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software

Microsoft Excel

Microsoft Word

PowerPoint

Quip

Gensuite

Austin

Interests

Playing soccer in a Sunday league

Streaming and gaming content creation

Pro Call of Duty player

Fitness & teamwork through competitive sports

Work Preference

Work Type

Full Time

Work Location

On-SiteHybridRemote

Important To Me

Career advancementWork-life balance401k matchStock Options / Equity / Profit SharingHealthcare benefitsPersonal development programsPaid sick leavePaid time offTeam Building / Company Retreats4-day work weekCompany CultureFlexible work hoursWork from home option

Quote

"The people who are crazy enough to think they can change the world are the one who do."
Steve Jobs

Timeline

Driver Trainer

Amazon.com Services LLC
03.2025 - Current

OTR DA/ VSA Auditor/ Learning Ambassador/ ASC

DYY4 Amazon
06.2021 - 03.2025

Bachelor of Science - Biology

Cuny York College

High School Diploma -

High School For Global Citizenship

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Jean Latour