Focused Community Manager with background managing Public Housing and LIHTC property operations and controlling expenses. Dedicated work history monitoring and maintaining grounds and operations for 299 units in Chicago. Consistently minimized complaints by identifying and addressing issues proactively to provide safe, appealing housing options.
Overview
6
6
years of professional experience
Work History
Community Manager
The Michael's Organization
10.2022 - Current
Worked with maintenance staff to complete timely repairs and enhancements.
Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
Conducted regular inspections to identify needed improvements and maintain highest standards.
Evaluated property conditions and recommended improvements.
Maintained knowledge on lease and renewal rates to advocate for appropriate changes.
Aided upper-level leaders by completing budgets and occupancy reports for executive action planning.
Reviewed financial forecasts, budget and operational goals.
Negotiated vendor contracts and presented to owners for approval.
Responded to escalated resident concerns and issues and monitored resolution.
Conducted property visits to assess curb appeal, office upkeep and maintenance activities.
Handled terminations, performance evaluations and staff coaching to maintain top property operations.
Assisted with annual budget creation and managed portfolio according to approved budgeted parameters.
Identified and addressed potential safety issues and liability concerns.
Created reports, recorded contracts and kept employee records in corporate database and accounting software.
Communicated effectively with owners, residents, and on-site associates.
Implemented and enforced policies and procedures to maintain properties to highest standards.
Kept properties in compliance with local, state and federal regulations.