Jeannette Bailey
Huntsville
Summary
Proven server with a strong work ethic and exceptional customer service skills, demonstrated through effective guest engagement at Moe's Original BBQ. Excelled in a fast-paced environment, ensuring customer satisfaction by addressing dietary needs and managing multiple tables efficiently. Skilled in cash handling and POS systems, contributing to seamless transaction processes.
Overview
13
13
years of professional experience
Work History
Server
Amerigo
01.2025 - 04.2025
- Checked guests' identification before serving alcoholic beverages.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Processed orders and sent to kitchen employees for preparation.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Server
Melt
05.2024 - 01.2025
- Managed numerous tables concurrently, maintaining high service standards.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Coordinated with colleagues in fast-paced environment for superior guest satisfaction.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Casher
Moe's BBQ
08.2012 - 01.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Diploma - Everything
Contemporary Christian Acadamy
My House05.2019
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
Server
Amerigo
01.2025 - 04.2025
Server
Melt
05.2024 - 01.2025
Casher
Moe's BBQ
08.2012 - 01.2024
Diploma - Everything
Contemporary Christian Acadamy
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