Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
17
17
years of professional experience
Work History
Commercial Operations Manager
Johnson Storage And Moving
08.2016 - Current
Plan and dispatch contractors for upcoming Office and Industrial moves. Also responsible for putting the right experienced personnel, with the right move.
Interacting with our Sales team to ensure all services are planned accordingly.
In charge of warehousing projects, keeping track of all inventory. Communicating with customers to make sure they know about all product received. Projects that I have handled are Spirit Halloween, Hilton Garden nn, The Sheraton Denver, The Source Hotel and more.
Managing approximately 15-40 contractors for moves. Making sure they have right equipment to perform the move, to the best of their ability.
Responsible for revenue entry and invoicing customers 24 - 48 hours after the move has been completed.
Communicating with customers throughout the move.
Helping out in other departments when necessary.
In charge of scheduling a daily crew assist with move projects at Lockheed Martin and Charles Schwab.
Responsible for payroll for our contractors.
Coordinated a warehouse move from our old warehouse into our new building.
Preparing estimates for new potential customers. Working with our sales staff on pricing for new projects.
Monthly storage billing.
Work with our over the road drivers to make sure they are meeting all DOT and safety requirements.
Move Coordinator
Buehler Companies
05.2010 - 08.2016
Coordinated moves for customers moving locally and interstate. Informed our customers of crews arrival times for packing, loading or deliveries.
In charge of registering orders in our system to get them on the dispatcher's schedule.
Assisted with scheduling deliveries for The Girl Scout cookies. Kept track of the inventory, and cookies pick ups at the warehouse.
Reconciled inventory counts
Coordinated for members of the United States military with moves to another states or internationally.
In charges to National Account moves for NREL and Hansel Phelps. Worked with the account manager's to get them the cost of moving their employees.
Office Manager/Move Coordinator
ABACUS Moving & Storage
01.2008 - 05.2010
Trained new staff on job duties, company policies and safety procedures.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Coordinated moves for Military, COD and National accounts.
Made sure to keep customers updated on the status of their move.
Responsible for monthly storage billing, reconciling bank accounts, monthly audits.
Dispatching and planning long distance drivers for interstate moves.
Education
Bachelor of Science - Operations Management/Project Management
Southern New Hampshire University
Hooksett, NH
10.2024
Associate of Science - Accounting
Blair College
Colorado Springs, CO
10.1993
High School Diploma -
Harrison High School
Colorado Springs, CO
05.1991
Skills
Inventory Management
Team Leadership
Performance Monitoring and Evaluation
Customer Service
Planning and Implementation
Operations Management
Workflow Optimization
Employee Motivation
Policies and Procedures Implementation
MS Office
Timeline
Commercial Operations Manager
Johnson Storage And Moving
08.2016 - Current
Move Coordinator
Buehler Companies
05.2010 - 08.2016
Office Manager/Move Coordinator
ABACUS Moving & Storage
01.2008 - 05.2010
Bachelor of Science - Operations Management/Project Management