Jeannette Bilgera
Manassas,VA
Summary
Experienced social worker and grant manager. Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Career Readiness Coordinator
Northern Virginia Community College
07.2023 - Current
- Ensures deliverables in grant program application are implemented and satisfactorily achieved while maintaining accurate supporting documentation.
- Enter data, generate reports, and produced tracking documents.
Senior Case Manager
CRi-LIFT Program
03.2022 - Current
- Provided evidence-based therapeutic interventions and crisis management to clients to lessen negative on physical, mental and emotional wellbeing.
- Oversee implementation of program goals, collaborating with management to achieve smooth operations.
- Communicate with supervisor regarding issues related to case management, resourcing, service collaboration and development of new resources.
- Collaborated with a multidisciplinary team, including social workers, psychologists, and healthcare professionals, to ensure comprehensive support for clients.
- Provided crisis intervention, counseling, and support to clients facing mental health challenges, substance abuse issues, or domestic violence.
Career Up Grant Coordinator
Northern Virginia Community College
05.2022 - 07.2023
- Worked with directors and grant program staff to implement established grant compliance policies and procedures.
- Established and maintained electronic files for grant-funded projects for tracking and reporting.
- Budget preparation, budget adjustments, expenditures, etc.) for the purpose of complying with all program and funding guidelines of awarding organizations.
Academic Advisor
Northern Virginia Community College
12.2020 - 03.2022
- Monitor case load of students and intervene with at-risk individuals.
- Conducted academic advisement services for students on reoccurring basis to maintain educational progression.
- Answered student inquiries and resolved problems related to curriculum and course prerequisites.
- Met firm deadlines while applying results-driven and goal-oriented methodology to teaching initiatives.
Case Worker
CRi -LIFT Program
10.2020 - 03.2022
- Coordinated referrals for community services for clients.
- Maintained high level of client confidentiality, following strict guidelines, and recommendations.
- Performed discharge planning, placement monitoring, and crisis intervention.
- Collaborated with other professionals to plan and coordinate care for clients.
Pathway to the Baccalaureate- Great Expectations Advisor-Interim
Northern Virginia Community College
02.2018 - 12.2020
- Coordinated work or project dedicated to raise awareness of need, applying strong project, and team leadership to enhance success.
- Createed, manageed, and developed comprehensive grant programs to support youth in care and youth aging out of care. Including developing criteria to select grantees, managing the selection process, drafting grant agreements, facilitating payments to grantees, and monitoring progress and development against objectives.
- Developed infrastructure to support and evaluate impact of community level grants.
- Connected local community resources to Northern Virginia Community College and develop outreach materials to provide holistic support to students.
- Developed and created programming to support youth in care and youth aging out of foster care such as subsidy programs, mentor programs, webinars, and social engagement activities
Information and Referral Specialist-Part Time
PRINCE WILLIAM COUNTY- SOCIAL SERVICES, COORDINATED ENTRY
11.2018 - 05.2019
- Completed initial assessment in HMIS software of client's presenting need and conducted additional assessment as necessary to develop a coordinated service plan.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Maintained accurate records on in-progress and completed referrals, ensuring full data integrity throughout process.
Pathway to the Baccalaureate-Community Relationship Manager
NORTHERN VIRGINIA COMMUNITY COLLEGE
12.2017 - 02.2018
- Assisted in the development and execution of community outreach initiatives to increase the organization's visibility and reputation.
- Coordinated and managed outreach events, including volunteer programs, workshops, and information sessions.
- Maintained databases and contact lists of community partners, volunteers, and participants.
- Managed social media accounts and online platforms to connect with the community and respond to inquiries and created newsletters.
- Fostered strong collaboration with stakeholders, both internal and external, to ensure a collective effort in meeting grant requirements.
- Established and managed an Infant Care Resource Hub for eligible students, wherein all physical necessities are sourced through community engagement and fundraising efforts.
- Established and managed the operations of two student resource centers, which served as hubs for students seeking community referrals to address their fundamental needs, ensuring comprehensive support. Additionally, I designed and implemented assessments to identify these needs effectively.
Pathway to the Baccalaureate-Community Support Specialist
NORTHERN VIRGINIA COMMUNITY COLLEGE
12.2016 - 05.2017
- Expanded referral service and created database of resources to support families' basic needs.
- Assisted in implementation of community support services in alignment with needs.
- Facilitated parent support groups that addressed topics such as positive discipline and parenting styles.
- Assisted in grant application preparation by gathering required documentation and information.
- Collaborated with program managers to ensure project deliverables were met in accordance with grant requirements.
Education
BACHELOR OF SCIENCE - SOCIAL WORK
George Mason University
Fairfax, VA01.2015
Skills
- Community Outreach
- Policy Development
- Social Media Marketing
- Grant Writing
- Grant Management
- Resource Allocation
- Document Management
- Case Management
- Budget Management
- Supervising Experience
- Crisis Intervention
- Project management
- Workforce Development
- Curriculum Development
- Crisis Management
- Program Development
Certification
- Mental Health First Aid
- Trauma Informed
Assessments
Project timeline management, Proficient, 03/01/20
Work Authorization
Authorized to work in the US for any employer
Personal Information
Willing To Relocate: Anywhere
Timeline
Career Readiness Coordinator
Northern Virginia Community College
07.2023 - Current
Career Up Grant Coordinator
Northern Virginia Community College
05.2022 - 07.2023
Senior Case Manager
CRi-LIFT Program
03.2022 - Current
Academic Advisor
Northern Virginia Community College
12.2020 - 03.2022
Case Worker
CRi -LIFT Program
10.2020 - 03.2022
Information and Referral Specialist-Part Time
PRINCE WILLIAM COUNTY- SOCIAL SERVICES, COORDINATED ENTRY
11.2018 - 05.2019
Pathway to the Baccalaureate- Great Expectations Advisor-Interim
Northern Virginia Community College
02.2018 - 12.2020
Pathway to the Baccalaureate-Community Relationship Manager
NORTHERN VIRGINIA COMMUNITY COLLEGE
12.2017 - 02.2018
Pathway to the Baccalaureate-Community Support Specialist
NORTHERN VIRGINIA COMMUNITY COLLEGE
12.2016 - 05.2017
BACHELOR OF SCIENCE - SOCIAL WORK
George Mason University
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