Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Work Availability
Work Preference
Timeline
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Jeannette Bracero

Orlando,USA

Summary

Experienced Human Resources representative with a strong background in providing comprehensive support to HR departments. Proficient in recruitment processes and ensuring seamless onboarding for efficient operations. Demonstrated expertise in managing employee records, maintaining confidentiality, and effectively resolving inquiries.

Overview

25
25
years of professional experience
1
1
Certification

Work History

REALTOR

La Rosa Realty Premier, LLC
05.2018 - Current
  • Work as a Seller and a Buyer Agent for a Real Estate Company
  • Act as an intermediary in negotiations between buyers and sellers, representing one or the other.
  • Counsel/Refer potential homebuyers with credit issues on how to repair their credit so they can buy a property in the future
  • Establish and maintain a network of Mortgage Lenders, Contractors, and Legal Attorneys to whom I can refer clients.
  • Negotiate the best and most fair possible contract, resulting in one hundred percent satisfaction for my clients
  • Assist clients with buying or selling their properties
  • Prepare and submit home sales and purchase contracts.
  • Present purchase offers to sellers or landlords for consideration
  • Establish and maintain a positive flow of communication with other Agents, Buyers, Sellers, Mortgage Officers, Title Companies, & Attorneys involved in the home buying and selling process to coordinate and ensure complete preparedness for closing
  • Advise and inform potential clients on current market activities/conditions and the negotiation process of Real Estate transactions
  • Interview potential clients to determine their needs and goals on the property and also their financial abilities.
  • Evaluate clients' financial abilities, research properties within their buying power, and generate a list of compatible properties.
  • Assist potential clients as they explore their financial options.
  • Ensure all potential buyers are pre-qualified before allowing them onto a client's property.
  • Identify properties for sale through the multiple listing service and present them to clients.
  • Arrange and attend multiple showings of properties for prospective buyers.
  • Preside over negotiations and advise clients on suitable courses of action.
  • Coordinate and attend appraisals, inspections, repairs, etc.
  • Work with home inspectors and appraisers to determine all pending actions before closing.
  • Constant communication with all parties involved to ensure all pending actions and paperwork are in place for closing.
  • Accompany clients during visits and inspections of desired properties; advise them on property value, current market value, and market trends.
  • Maintain customer database, supplier, and vendor database.
  • Build & maintain relationships with clients to encourage returning business.
  • Ensure that all terms of the contract are met before closing.
  • Perform home evaluations and develop a competitive market analysis for individual homes for the sellers.
  • Promote sales of properties through open houses, engagement in multiple listing services, and advertisements.
  • Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
  • Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
  • Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the transaction.
  • Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
  • Provided expert advice on property values, guiding clients to make informed decisions when buying or selling homes.
  • Compare recently sold area properties to determine competitive market prices.
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Present all offers to clients
  • Attend real estate closing with the buyer/seller(s)

Human Resources Support

Siemens Corporation
06.2011 - 08.2016
  • Provided support across all Siemens North America sectors (Corporate, Energy, Healthcare, and Industry), as well as human resources managers and business partners, with their new hire transactions, processing, and data entry.
  • Responsible for reviewing and processing all e-PAFs (electronic Personnel Action Forms) that came through the Company's Case Management Tool (Contact) into Peoplesoft 8.9., 9.0, and Oracle Fusion 10.0
  • Manually processed all transactions: new hires, promotions, demotions, terminations, salary changes, position and supervisor changes, as well as Bio- demographic information, education data, emergency contact, etc., for Siemens Corporate, Siemens Energy, Siemens Medical (Health Care), and Siemens Industry and into PeopleSoft 8.9, 9.0 and 10.0
  • Communicated with Business Partners to ensure employees were set up accurately for pay in the system
  • Handled HR Business Partners' requests regarding employees' paperwork status and payments.
  • Coordinated with the Payroll department to ensure accurate employee pay.
  • Established and maintained employee departmental files and logs for problem resolution due to late paperwork, overpayments, errors, etc
  • Answered Payroll related questions to HRBP's.
  • Ensured all requests were processed within 20 business hours from receipt to meet the Service Level Agreement
  • Gathered, analyzed, and reported data and information in a clear, precise, and objective manner to many levels of support regarding employee forms and/or payment issues within a large, complex, and diverse working environment
  • Verified that forms were filled out accurately and completed according to Siemens Corporation regulations
  • Communicated daily with the Employee Management Team (EDM) to ensure the workflow ran smoothly
  • Responsible for training new team members
  • Ran daily queries and assigned to the auditors for transactions to be audited
  • Responsible for auditing daily processed transactions to ensure accuracy on employee records for payroll and leave of absence purposes
  • Provided ongoing support and guidance to HR staff in the use of various HRIS tools, ensuring efficient utilization of resources and high-quality results for all stakeholders involved in human resource management processes
  • Enhanced client satisfaction by providing tailored case management support and resources.
  • Empowered co-workers with the necessary tools, resources, and support to consistently excel as integral team members.


Human Resources Support-Contractor

Siemens Corporation
01.2011 - 06.2011
  • Provided support across all Siemens Canada Sectors (Energy, Healthcare, and Industry), Human Resources Managers, and Business Partners with their new hire transactions, processing, and data entry
  • Responsible for reviewing and manually processing all employee e-PAFs (electronic Personnel Action Forms): new hires, promotions, demotions, terminations, salary changes, position changes, supervisor changes, benefits changes, and bio-demographic information, education data, emergency contact, etc., for Siemens Canada into PeopleSoft 8.9
  • Handled HR Business Partners' requests regarding employees' paperwork status and payments
  • Updated and corrected job data and position management
  • Coordinated with the Payroll department to ensure accurate employee pay
  • Processed employee benefit changes
  • Answered Payroll related questions
  • Followed up with HR Business Partners regarding incomplete paperwork
  • Maintained an Issue Log to indicate delays in the paperwork processing
  • Processed, generated, distributed, and maintained HR forms, documents, and reports
  • Ensured emails and phone calls were answered within one business day from receipt to meet the Service Level Agreement
  • Gathered, analyzed, and reported data and information in a clear, precise, and objective manner to many levels of support regarding employee forms and/or payment issues within a large, complex, and diverse working environment
  • Verification and monitoring of all data entered into the database to ensure accuracy
  • Verified that forms were filled out accurately and completed according to Siemens Canada regulations
  • Communicated daily with the Employee Data Management Canada Team to ensure the workflow ran smoothly

Human Resources Representative

University of Central Florida
05.2005 - 10.2009
  • Responsible for processing e-PAFs (electronic Personnel Action Forms) for new hires, terminations, promotions, demotions, salary changes, funding accounts, and position changes into job data
  • Manually processing Contracts for Faculty, Administrative, and Professional (A&P) employees, University Support Personnel System (USPS) employees, Other Personal Support (OPS) employees, and student employees, as well as updating Bio-demographic information, education data, and emergency contacts into PeopleSoft 9.0
  • Handled HR Business Partners' requests regarding employees' paperwork status and payments
  • Determined retro payments and overpayments for payroll to conduct an audit
  • Maintained an ongoing log to indicate when documents were received, processed, or held for future actions
  • Ensured emails and phone calls were answered within one business day from receipt
  • Processed written and verbal employment verification and reviewed employee personnel files
  • Answered incoming calls regarding verbal employment verifications, e-PAF questions, HR website questions, and data change questions, among other types of calls
  • Assisted walk-ins and callers with payroll information
  • Verification and monitoring of all data on the database to ensure accuracy
  • Problem resolution: research and resolve issues that may develop due to late paperwork, overpayments, errors, etc
  • New hires packet signed in and notarized to ensure legal compliance
  • Verified that all forms were filled out accurately and completed according to UCF and State of Florida regulations
  • Gathered, analyzed, and reported data and information in a clear, precise, and objective manner to many levels of support regarding employee forms and/or payment issues within a large, complex, and diverse working environment
  • Ran queries each pay period and made appropriate changes before the payroll keying deadline
  • Keyed completed Performance Appraisals into PeopleSoft
  • New staff members' training
  • Human Resources Department-Employment Services and Records

Program Assistant

University of Central Florida
06.2004 - 05.2005
  • Administrative Assistant for the School of Nursing (currently College of Nursing) web-based Bachelor of Science in Nursing (BSN) and Master of Science in Nursing (MSN) Degree Programs Coordinators
  • Reported directly to the MSN Program Coordinator
  • Assisted the BSN and MSN Degree Coordinators with their admission process, Academic Advising, degree audits evaluations and records keeping
  • Responsible for filing, data entry, preparing reports, and setting up student databases within the PeopleSoft 8.0 system
  • Reviewed and evaluated grants and general program schedules, objectives, and activities
  • Paid invoices for purchasing card transactions
  • Prepared faculty travel authorization requests and reimbursement vouchers
  • Direct communication with prospective Undergraduate and Graduate students regarding admissions and available programs
  • Direct communication with students regarding the enrollment process, graduation requirements, etc
  • Responsible for coordinating meetings and programs for the MSN Leadership Management Program students receiving scholarships from entities outside of UCF
  • Point of contact for the Nursing Graduate students regarding academics


Office Manager

TRI Staffing, Inc.
06.2002 - 06.2002
  • Supervised four staff members and the daily office operations
  • Responsible for the Weekly payroll for 200-250 temporary employees
  • Recruited, interviewed, hired, promoted, disciplined, and terminated employees in the organization
  • Provided Staffing and Placement Services to support the organization's hiring process
  • Conducted a job analysis on positions by researching fundamental job market factors to gather data and develop qualification rating factors.
  • Provided Staffing and Placement Services to support the organization's hiring process
  • New staff training, orientation, and evaluations
  • New employee orientation, evaluations, background checks, employment verifications, and labor-related issues
  • Paycheck analysis, sorting, and distribution for over 250 team members
  • Verified I-9 forms and provided documentation for employment eligibility purposes
  • Conducted employment and safety orientation
  • Responsible for the weekly Spanish and English Newspapers Ads
  • Translator for company documents as well between Spanish-speaking employees and the employer
  • Responsible for contacting the worker's compensation office to report worker's injuries and light-duty schedule jobs, coordinating the logistics, counseling, and following up on injured employees
  • Handled HR Business Partners requests and inquiries in person, by phone, or in writing regarding employees' paperwork status and payments
  • Evaluation of the recruitment selection process and placement criteria to ensure conformance to professional, statistical, and testing standards and recommended revisions as needed
  • Informed applicants about job openings and details (duties, responsibilities, compensation, benefits, schedules, working conditions, and promotion opportunities)
  • Coordinated the recruitment and job fair with the State Employment Office
  • Conducted urinalysis testing to screen for illegal drug use
  • Received job orders and new clients to increase company profits
  • Point of contact for the State Employment Office and the Spanish-speaking community
  • Point of contact for daily job orders from HR Business Partners
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone or email.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.

Bilingual Service Coordinator

TRI Staffing, Inc.
06.2001 - 02.2002
  • Responsible for the Weekly payroll for 200-250 temporary employees
  • · Conducted a job analysis on positions by researching fundamental job market factors to gather data and develop qualification rating factors.
  • Provided Staffing and Placement Services to support the organization's hiring process
  • Recruited, interviewed, and hired new temporary employees
  • New staff training
  • Managed recruitment process, new employee orientation, staff members' evaluations, reference checks, background checks, employment verifications, and labor-related problems in the organization
  • Paycheck analysis, sorting, and distribution for over 250 team members
  • Verified I-9 forms and provided documentation for employment eligibility purposes
  • Informed applicants about job openings and details (duties, responsibilities, compensation, benefits, schedules, working conditions, and promotion opportunities)
  • Coordinated the recruitment and job fair with the State Employment Office
  • Responsible for the weekly Spanish and English Newspapers Ads
  • Ensured employee compliance with company policy and procedures
  • Conducted urinalysis testing to screen for illegal drug use
  • Responsible for contacting the worker's compensation office to report worker's injuries and light-duty schedule jobs, coordinating the logistics, counseling, and following up on injured employees
  • Received job orders and new clients to increase company profits
  • Translator for company documents and between Spanish-speaking employees and their employers
  • Coordinated the recruitment and job fair with the State Employment Office
  • Point of contact for the State Employment Office and the Spanish-speaking community

Bilingual Recruiter

First Search America, Inc.
03.2000 - 04.2001
  • Responsible for the recruitment and placement of candidates for available positions
  • Conducted a job analysis on positions by researching fundamental job market factors to gather data and develop qualification rating factors
  • Developed and maintained a robust pipeline of qualified candidates for future hiring needs.
  • Conducted thorough pre-screening interviews to assess candidate qualifications, ensuring only top talent was presented to hiring managers.
  • Coordinated candidate travel arrangements for out-of-town interviews, ensuring a seamless interview experience from start to finish.
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Coordinated schedules to arrange management interviews with applicants.
  • Studied job descriptions and qualifications to determine applicant requirements.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.
  • Contacted employers to solicit orders for job vacancies (cold calls) and to determine their job requirements to record relevant data such as job descriptions
  • Interviewed job applicants to match qualifications with employers' needs
  • Reviewed employment applications and job orders to match applicants with job requirements
  • Responsible for document filing and applicant information data entry
  • Scheduled interviews and travel arrangements as necessary
  • Followed up on the telephone, face-to-face interviews, and job offers
  • Selected and marketed top candidates of the week
  • Assisted with applicant's resume writing

Education

Bachelor's Degree - Business Administration, Management (BBA)

Pontifical Catholic University of Puerto Rico
Mayaguez, PR
01.1996

Skills

  • Windows 10, Microsoft 365, PeopleSoft 80, 89, 90, and 100, Internet Explorer
  • Meeting schedule management
  • Client engagement
  • Database Administration
  • Team leadership
  • Effective multilingual communication
  • Office Administration
  • Efficient onboarding coordination
  • HRIS management
  • Conducting background checks
  • Comprehensive report creation
  • Effective candidate assessment techniques
  • Employee engagement
  • Candidate evaluation
  • Document confidentiality management
  • Employee talent development
  • Onboarding processes
  • Inclusive workplace enhancement
  • Benefits package management
  • Customer service excellence
  • Quality assurance in document handling
  • Labor management
  • HR data administration
  • HRIS data management
  • PeopleSoft HRMS proficiency
  • HR policy formulation
  • Employee relations
  • Eagerness to learn
  • Collaborative teamwork
  • Analytical problem-solving
  • Proficient in time management
  • Strong attention to detail
  • Analytical problem-solving skills

Accomplishments

  • Recruited, interviewed, and trained all new staff members at TRI Staffing, Inc while I held the Office Manager position.
  • Trained all new staff members in the Human Resources Representative position with the University of Central Florida.
  • Translated the TRI Staffing, Inc. policies and procedures and other documents from English to Spanish.
  • Translated the online orientation from English to Spanish for the temporary employees at the University of Central Florida.
  • I was promoted to Office Manager within the first seven months with TRI Staffing, Inc.
  • Established new policies, procedures, and deadlines to help TRI Staffing save money on overtime.

Certification

  • Military Relocation Professional (MRP) - National Association of Realtors (NAR)


Languages

Spanish
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart Time

Work Location

RemoteHybridOn-Site

Important To Me

Work-life balanceFlexible work hoursWork from home optionPaid time off401k matchCareer advancementCompany Culture

Timeline

REALTOR

La Rosa Realty Premier, LLC
05.2018 - Current

Human Resources Support

Siemens Corporation
06.2011 - 08.2016

Human Resources Support-Contractor

Siemens Corporation
01.2011 - 06.2011

Human Resources Representative

University of Central Florida
05.2005 - 10.2009

Program Assistant

University of Central Florida
06.2004 - 05.2005

Office Manager

TRI Staffing, Inc.
06.2002 - 06.2002

Bilingual Service Coordinator

TRI Staffing, Inc.
06.2001 - 02.2002

Bilingual Recruiter

First Search America, Inc.
03.2000 - 04.2001

Bachelor's Degree - Business Administration, Management (BBA)

Pontifical Catholic University of Puerto Rico

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