Overview
Work History
Education
Skills
Affiliations
Timeline
AssistantManager

Jeannette Christensen

Layton,UT

Overview

21
21
years of professional experience

Work History

Assistant Manager

Liquid Loans
Layton , UT
05.2024 - Current
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Conducted regular performance reviews for employees to identify areas of improvement.

Manager

Security Finance, Financial Services
Clearfield, Utah
10.2018 - 05.2023
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Created monthly reports for senior management summarizing operational performance metrics.
  • Coached, mentored and trained team members in order to improve their job performance.

Cashier

Lowes Home Improvment
Layton, UT
04.2006 - 08.2008
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Customer Service Representative

Teleperformance USA
Clearfield, UT
03.2004 - 03.2006
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Gathered customer feedback through surveys and used the data to improve customer service.

Education

Billing And Coding - Medical Billing

DATC
Kaysville, UT
05-2015

Skills

  • Operations Management
  • Employee Performance Evaluations
  • Budget assistance
  • Product and service knowledge
  • Task Delegation
  • Recruiting and interviewing
  • Orientating and training
  • Employee engagement
  • Schedule oversight
  • Customer Relationship Management (CRM)

Affiliations

Reading a variety of books, listening music, cooking, fishing, riding ATV

Timeline

Assistant Manager

Liquid Loans
05.2024 - Current

Manager

Security Finance, Financial Services
10.2018 - 05.2023

Cashier

Lowes Home Improvment
04.2006 - 08.2008

Customer Service Representative

Teleperformance USA
03.2004 - 03.2006

Billing And Coding - Medical Billing

DATC
Jeannette Christensen