JEANNETTE COLLINS
Mount Juliet,TN
Summary
- TALENT ACQUISITION | HUMAN RESOURCE MANAGEMENT | BUSINESS ACUMEN Human Resources Professional and Military Veteran with a Secret Security Clearance and over 20 years of experience in directing personnel and resource management, adhering to, and enforcing standards and regulations, and balancing multiple projects while still maintaining a focus on subordinate professional development. Accomplished measurable results while leading teams in a dynamic, fast-paced environment. Possess a comprehensive background in human resources management, recruiting, policy development, conflict resolution, program management, quality assurance, and administrative management. Demonstrated the ability to combine vision, ingenuity, and strong business acumen with well-developed program management and leadership qualities to support organizational effectiveness, reach, and overall expansion. Career supported by subject matter expertise and operational experience.
- Customer Service
- Records Management
- Process Improvement
- Training | Development
- Cross-Functional Leadership
- Project | Program Management
- Quality Control | Assurance
- Organization | Communication
- Personnel Management
Overview
22
22
years of professional experience
Work History
Military Entry Liaison Supervisor
United States Air Force
01.2002 - Current
- Supervised the processing and enlistment actions of over 150+ Air Force and specialists for Active, National Guard, and Air Reserve personnel; verified data and conducted quality control checks on enlistment documents
- Oversaw the processing and aptitude testing for over 800 applicants; contracted 450 personnel into Active Duty and maintained a 66% success rate
- Identified and processed 12 quality review process projections; ensured all potential critical assets were processed without delay
Personnel Manager
- Communicated the commander’s (CEO) goals and direction for the department to the enlisted workforce; represented the employee’s views and concerns to senior leadership to ensure increased morale and performance
- Advised, consulted, and participated in the senior leadership team; supervised personnel, career development, training, and the morale of 30+ personnel to increase professional and personal growth by 20%
- Identified systemic weaknesses and recommended corrective measures in accordance with regulations and laws to senior leadership resulting in sustained superior performance; instructed over 15 executive staff members on Air Force policies
- Recruiting and Retention Manager
- Directed the analysis, planning, and execution of lead generation activities to support the annual recruiting goals; led active community relation programs and set the standard in complying with Air Force and DoD Values
- Managed the quality control process by interviewing applicants and conducting oversight on applicant packages for submission; conducted daily telephone and area outreach to include referral and internet prospecting
- Established and maintained close coordination with high school, college, and community officials to implement and conduct a variety of Air Force recruiting and awareness programs
Recruiter | Talent Acquisition Specialist
U.S. Air Force
- Fulfilled annual recruitment goals for the, by acquiring highly qualified and specialized candidates through establishing effective advertising, promotion, and public relations programs within the local area and high schools
- Guided candidates through the application, testing, physical, and interview processes; prepared them for the hire process
- Partnered with local military, civic, academic, and community organizations to increase awareness and promote the
- Army enhancing public outreach efforts
Education
Bachelor of Arts - Service Management
Ashford University
2019
Associate of Arts - Human Resource Management
Community College of the Air Force
2017
Associate of Arts - Healthcare Management
Community College of the Air Force
2010
Skills
- TECHNICAL COMPETENCIES
- Software:
- Microsoft Office Suite 365
Timeline
Military Entry Liaison Supervisor
United States Air Force
01.2002 - Current
Personnel Manager
Recruiter | Talent Acquisition Specialist
U.S. Air Force
Bachelor of Arts - Service Management
Ashford University
Associate of Arts - Human Resource Management
Community College of the Air Force
Associate of Arts - Healthcare Management
Community College of the Air Force