Summary
Work History
Education
Skills
Accomplishments
Qualifications
Timeline
BusinessAnalyst
Jeannette Cravens

Jeannette Cravens

Division Executive Assistant
Colorado Springs,CO

Summary

Experienced Executive Assistant provides comprehensive administrative support to upper level team. Adept at managing calendars, preparing reports and coordinating meetings. Demonstrates excellent customer service, problem-solving, and communication skills.

Work History

Division Executive Assistant

Odyssey Consulting
Colorado Springs , CO
2020 - Current
  • Provided Administrative Support to Division Chief and Program Managers
  • Coordinated events for staff members, promoting team-building activities and boosting morale within workplace.
  • Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
  • Full-time remote employee for 4 years.
  • Assisted in development of company policies and procedures, contributing to more organized work environment.
  • Organized and coordinated conferences and monthly meetings.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Facilitated training and onboarding for incoming office staff.
  • Developed and maintained automated alert systems for important deadlines.
  • Handled confidential and sensitive information with discretion and tact.
  • Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
  • Updated and maintained confidential databases and records.
  • Promoted team productivity by keeping supplies organized and well-stocked.
  • Upheld strict timetables by maintaining accurate, balanced calendars.
  • Filed paperwork and organized computer-based information.
  • Created and managed office systems to efficiently deal with documentation.

Administrative Assistant II / Office Manager

KBR
Colorado Springs , CO
2019 - 2020
  • Provide administrative support for all Project Managers
  • Promoted positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure smooth integration into team.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Organized office events such as holiday parties or team-building activities, promoting positive company culture and boosting employee morale.
  • Facilitated collaboration within team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.

Database Administrator

The Navigators
Colorado Springs , CO
2016 - 2018
  • Accurately hand-entered donation activity and donor requests
  • Performed high-volume data entry and 10-key
  • Monitored donor account transactions, made corrections and updates as needed
  • Diligently proofread and edited emails and proposals
  • Created and organized the company's first Military Appreciation Event
  • Prepared files by making sure entries were accurate and complete
  • Extreme attention to detail in fast-paced environment
  • Developed comprehensive documentation for processes and procedures, simplifying maintenance tasks

Accounts Payable Coordinator

Discover Goodwill
Colorado Springs , CO
2014 - 2015
  • Accurately coded and entered vendor information and employee expense reports
  • Ensured accuracy of financial records by identifying and correcting discrepancies in invoices and purchase orders.
  • Maintained strong working relationships with suppliers, fostering positive rapport that facilitated smooth communication channels during negotiations or issue resolution efforts.
  • Streamlined invoice processing by implementing efficient filing system.
  • Managed vendor relationships, ensuring prompt responses to inquiries and resolving disputes.
  • Maintained high level of confidentiality when handling sensitive financial data, ensuring utmost discretion and professionalism in all dealings with internal and external stakeholders.
  • Reviewed open purchase orders for integrity, accuracy and completeness of vendor information.
  • Completed month-end closings with journal entries and reconciling accounts.
  • Maintained account accuracy by reviewing and reconciling checks monthly.
  • Entered figures using 10-key calculator to compute data quickly.
  • Matched purchase orders with invoices and recorded necessary information.

Data Processing Specialist

The Navigators
Colorado Springs , CO
2010 - 2014
  • Accurately processed donor information, donations, payment requests, gift annuities, royalties
  • Managed high-volume data processing tasks, ensuring timely completion of projects without compromising on quality.
  • Improved overall data accuracy with meticulous attention to detail and adherence to standardized procedures.
  • Monitored data entry processes and worked to improve efficiency and performance.
  • Verified accuracy of data before transcribing.
  • Identified data errors and discrepancies and implemented swift corrections.
  • Created spreadsheets for more efficient recordkeeping.
  • Updated and maintained customer information, documents and records.
  • Used computer software to store and retrieve data.
  • Followed data entry protocols, rules and regulations.

Education

Bachelor's in Management & Human Relations - Human Relations

Trevecca Nazarene University
Nashville, TN
2003.08 - 2004.08

Skills

    Executive Support

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Accomplishments

In addition to my regular daily tasks and responsibilities, I had the tremendous privilege of planning and implementing the company's first Military Appreciation Event in November 2017. It drew the attention of local news outlets and appropriately honored our active and retired servicemen and women.

Qualifications

  • Top Secret Security Clearance
  • Full-time remote work from March 2020 - Current
  • 9 years in a Professional Shared Services Accounting Office
  • 5 years Executive Administration
  • Recognized and rewarded for efficiency, attention to detail, and accuracy
  • Highly organized and strong work ethic
  • Proficient in high-volume data entry, 10-key, and database administration
  • Strong understanding of the English language and editing/proofreading skills

Timeline

Division Executive Assistant

Odyssey Consulting
2020 - Current

Administrative Assistant II / Office Manager

KBR
2019 - 2020

Database Administrator

The Navigators
2016 - 2018

Accounts Payable Coordinator

Discover Goodwill
2014 - 2015

Data Processing Specialist

The Navigators
2010 - 2014

Bachelor's in Management & Human Relations - Human Relations

Trevecca Nazarene University
2003.08 - 2004.08
Jeannette CravensDivision Executive Assistant