Dynamic CEO with a proven track record in strategic planning and operational efficiency. Expertise in cross-functional leadership and talent development to drive organizational growth and foster a positive workplace culture.
Overview
21
21
years of professional experience
Work History
CEO
SND Services
Middle River, MD
07.2012 - Current
Led multi-location operations supporting 1500+ employees, streamlining workflows that reduced operational delays and strengthened compliance performance across all divisions.
Spearheaded strategic restructuring across regional operations, improving productivity while maintaining service continuity during periods of rapid organizational growth.
Executive
Next Day staffing
Baltimore, MD
06.2005 - 11.2011
Directed staffing strategies to enhance workforce efficiency and effectiveness.
Collaborated with management to develop operational policies and procedures.
Evaluated employee performance and provided constructive feedback for improvement.
Managed recruitment processes to attract top talent for various positions.
Coordinated training programs to ensure staff competency in their roles.
Facilitated communication between departments to streamline operations and workflows.
Led initiatives that promoted a positive workplace culture and employee engagement.
Established relationships with key partners and vendors to ensure successful project outcomes.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Delegated work to staff, setting priorities and goals.
Prepared staff work schedules and assigned team members to specific duties.
Created effective business plans to focus strategic decisions on long-term objectives.
Structured HR consulting services to support clients during organizational developments and changes.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Program Coordinator (Assistant Director-Level) | Multicultural Professional Readiness Education Program (MPREP) Scholars at Wayne State University — Mike Ilitch School of BusinessProgram Coordinator (Assistant Director-Level) | Multicultural Professional Readiness Education Program (MPREP) Scholars at Wayne State University — Mike Ilitch School of Business
Director of Licensing, Board Administration & Compliance at New Hampshire Office of Professional Licensure and CertificationDirector of Licensing, Board Administration & Compliance at New Hampshire Office of Professional Licensure and Certification