Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jeannette Grigas

Hammond,IN

Summary

Dedicated professional with strengths in Law Enforcement Records Management. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. Capable team leader experience working in Law Enforcement environments. Excited about opportunity to take next career step.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Senior Clerk Records Supervisor

Hammond Police Department
08.2015 - Current
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews.
  • Delegated tasks to administrative support staff to organize and improve office efficiency.
  • Performed billing, collection and reporting functions for office generating over $400,00.00 annually.
  • Process attorney's requests for records, subpoenas and digital media for the Hammond Police Department.
  • Maintain billing logs of attorneys requests requested from government agencies and private sector.
  • Assisting officers and detectives in preparing case files for court appearances and subpoenas.
  • Process and log public requests for citizens, law enforcement agencies, court systems, child protective services, and prosecutors office.
  • Followed confidentially regulations to maintain privacy.
  • Coordinate with City of Hammond's Law Department for release of records for the Hammond Police Department.
  • Followed established policies and procedures to maintain compliance with regulations for city, county and state.
  • Provided training to new records clerks to improve knowledge and skills.
  • Assisted with typing, data entry, and answering incoming calls as required.
  • Generated reports from database systems to track records.
  • Created and maintained electronic filing system for quick and easy retrieval of records.
  • Destroyed records in line with retention schedules to protect confidential information and comply with regulations.
  • Maintained organized filing system to facilitate easy retrieval of documents.
  • Archived and disposed of documents according to established policies.
  • Created reports, correspondence and spreadsheets with Microsoft Office programs.
  • Verify and process expungement orders received by the Hammond Police Department.
  • Create and maintain the expungement data base, and filing system.
  • Maintain NCIC and IDACS Manual revisions and disseminate information to operators.
  • Ensure all agency personnel are utilizing NCIC/IDACS system information appropriately.

Records Management Clerk

Hammond Police Department
02.2005 - 08.2015
  • Controlled file security and monitored changes to comply with access and information protection policies.
  • Assisted senior leaders make effective technical decisions by tracking and reporting on performance data.
  • Maintained accuracy, discretion and confidentiality while managing IDACS, New World, Docuphase, Spillman records, contucted local background checks through FBI, IDACS, and local database systems.
  • Added new material to file records or created new records as necessary.
  • Answered Questions about records or files.
  • Offered exceptional office support, managing telephone calls, processing mail and securing confidential materials.
  • Adhered to Hammond Police policies, procedures and specific regulations related to file management and security.
  • Classified information by content, purpose or specific order systems.
  • Determined proper handling of incoming material with accurate assessments.

Bilingual Secretary

Hammond Health Department
05.2003 - 02.2005
  • Provided clerical support to Health Department employees by copying, faxing, and filing documents.
  • Updated spreadsheets and created presentations for the Head of Health Department and support staff.
  • Processed outgoing and incoming mail for the department.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Handled daily scheduling tasks and provided administrative support for entire department.
  • Assisted with translation for all spanish speaking clients for the Health Department.

Education

St. Peter And Paul Vocational Training Center
Chicago, Illinois

High School Diploma -

Mother McAuley High School
Chicago, Illinois
05.1992

Skills

  • Office Management
  • Administration and Operations
  • Records Handling
  • Business Administration
  • Spanish Fluency
  • Organizational Efficiency
  • Database Management
  • Legal Document Preparation
  • Notary

Certification

Notary Public

Languages

Spanish
Full Professional

Timeline

Senior Clerk Records Supervisor

Hammond Police Department
08.2015 - Current

Records Management Clerk

Hammond Police Department
02.2005 - 08.2015

Bilingual Secretary

Hammond Health Department
05.2003 - 02.2005

St. Peter And Paul Vocational Training Center

High School Diploma -

Mother McAuley High School

Notary Public

Jeannette Grigas