Proven caregiver and educator with a track record of enhancing client and student well-being at Joe Creamer, Compassionate Love Home Care and Panama City PPEC. Excels in time management and problem-solving, demonstrating a compassionate approach and strong ethics. Achieved a significant increase in client satisfaction and student engagement through innovative care and educational strategies.
Overview
11
11
years of professional experience
Work History
Caregiver
Joe Creamer
08.2023 - 05.2024
Assisted clients with activities of daily living, promoting independence and quality of life.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Transported individuals to events and activities, medical appointments, and shopping trips.
Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
Daycare Teacher
Panama City PPEC
04.2022 - 03.2023
Sanitized toys and play equipment each day to maintain safety and cleanliness.
Provided a safe and nurturing environment for children, regularly monitoring indoor spaces for potential hazards.
Actively encouraged children to develop their communication, problem-solving and social skills.
Maintained tidy environment to comply with cleanliness and sanitation standards.
Assisted in preparation of meals and snacks to provide children with proper nutrition.
Instructed children in health and personal habits, such as eating, resting, and toileting.
Gathered materials and resources to prepare for lessons and activities.
Taught hand washing and proper use of utensils to promote good hygiene and etiquette habits.
Maintained accurate documentation of student progress, behavior incidents, and parent-teacher conferences for review as needed.
Established positive relationships with students and families.
Implemented creative art projects to encourage self-expression and fine motor skill development among young children.
Assisted children with special needs by providing tailored support and accommodations, ensuring inclusive learning environment.
Caregiver
Compassionate Love Home Care
01.2021 - 02.2022
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Provided safe mobility support to help patients move around personal and public spaces.
Assisted patients with self-administered medications.
Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to patient safety.
Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
Assisted in rehabilitation exercises as prescribed by medical professionals, guiding patients towards improved mobility and function.
Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Laundered items, changed sheets and made bed to keep patients' bedroom clean.
Provided compassionate and patient-focused care to cultivate well-being.
Assistant Store Manager
Dollar General
12.2018 - 05.2020
Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
Rotated merchandise and displays to feature new products and promotions.
Processed payments for credit and debit cards and returned proper change for cash transactions.
Created and maintained safe and secure work environments for employees.
Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Assisted in recruiting, hiring and training of team members.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Cashier
Hamiltons General Store
08.2017 - 12.2018
Greeted customers entering store and responded promptly to customer needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Restocked and organized merchandise in front lanes.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Managed Lottery, gas transactions and fixed customers pizzas
Increased sales of promotional items by informing customers about current offers.
Lead Key Holder
Dollar General
11.2014 - 01.2017
Provided exceptional customer service by addressing inquiries, resolving issues, and ensuring a positive shopping experience.
Enhanced store sales by implementing effective merchandising strategies and engaging customers with product knowledge.
Handled escalated customer concerns with tactful diplomacy, often turning dissatisfied customers into loyal patrons.
Maintained a clean, organized store environment by implementing regular cleaning schedules and following merchandising guidelines.
Supported loss prevention efforts by conducting regular audits, identifying potential risks, and reporting suspicious activities to management.
Assisted in training new key holders, ensuring they were well-versed in company policies and procedures.
Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Performed cash, card, and check transactions to complete customer purchases.
Open and closed the store.
Sales Associate
Dollar General
08.2014 - 11.2014
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Prepared merchandise for sales floor by pricing or tagging.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Provided positive first impressions to welcome existing, new, and potential customers.
Performed cash, card, and check transactions to complete customer purchases.
Secretary's Assistant
USA Home Inspection
01.2013 - 08.2014
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Responded to inquiries from callers seeking information.
Kept reception area clean and neat to give visitors positive first impression.
Communicated with customers via phone and emails while responding to inquiries.
Managed filing system, entered data and completed other clerical tasks.