Jeannette Morales
Tustin,CA
Summary
Bilingual Vocational Nurse, efficient and reliable interested in a full-time role in a health care facility. Motivated worker who demonstrates strong time management and remains calm and effective in extremely difficult and stressful situations.
Overview
9
9
years of professional experience
Work History
Patient Care Technician
Fresenius Dialysis
08.2023 - Current
- Maintained cleanliness and order in patient care areas, adhering to health regulations.
- Documented patient information accurately in electronic health records for efficient communication.
- Provided emotional support to patients and families, enhancing overall patient experience.
- Implemented infection control measures to promote a safe environment for patients and staff.
- Trained new staff on operational procedures and best practices for patient care delivery.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
Patient Care Technician
DaVita
01.2022 - 03.2025
- Explained dialysis procedures to patients and answered questions and concerns prior to starting dialysis.
- Set-up equipment for dialysis and primed dialyzer in preparation for use.
- Monitored 4 patients per shift closely during treatment to check for any adverse reactions or change in condition and reported emergencies to attending nurses.
- Recorded patient's pre-dialysis weight, vitals, and any new medical conditions.
- Recorded client data on hemodialysis flow chart.
- Educated patients about procedures, answered questions, and provided comforting words to control anxiety and enhance procedure results.
- Set up and operated dialysis machines for patients receiving treatment for kidney failure.
Behavioral Health Technician
Socal Empowered
08.2019 - 08.2023
- Facilitated on-site activities for 6 patients at a time, support groups and outings for clients.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Taught clients how to complete basic household chores and prepare food.
- Submitted daily EOSR reports to management.
- Performed client intake procedures according to internal standards for new admissions.
- Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
- Took and monitored vital signs, observed medications and managed patient behavior.
- Charted on each patient daily.
Safety Officer
TruVida Recovery
12.2018 - 06.2021
- Conducted safety audits and investigated plant quality issues
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction
- Developed safety training procedures and documented into manuals for distribution to all staff members
- Responded to any emergencies as instructed and with utmost efficiency
- Provided instructions to staffers during fire drills including evacuation routes and proper reporting techniques
- Gathered information, prepared reports, and drafted correspondence related to cases
- Performed client intake procedures according to internal standards for all new admissions
- Prepared and submitted daily reports to management
- Built and maintained positive staff relationships to promote teamwork and better serve clients
- Applied interventions when necessary, including clients wanting to leave against medical advice (AMA)
Program Director
D'Amore Healthcare
11.2016 - 07.2018
- Managed 7 departments to ensure proper care was provided, great customer service and met deadlines on time.
- Managed day to day patient compliance, needs, concerns with solutions
- Ensured staff provided best customer service to patients by doing daily training and competency checks
- Ensured safety and well-being of patients and staff by doing weekly staff training on crisis communication
- Ensured proper staffing at each locations and made sure program schedule met patient needs
- Developed and implemented program goals and objectives, establishing specific and measurable outcomes aligned with organization's overall mission
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones
- Provided ongoing direction and leadership for program operations
- Supervised program staff, managing and evaluating performance provide high-quality services to program participants
Education
Nursing Diploma - Vocational Nurse
CNI College
Orange, CA2017
Skills
- Program scheduling
- DHCS state walk
- CDSS preparation
- Interviewing / Hiring
- Crisis communication
- Patient Data Management Systems
- Biohazardous Waste Disposal
- Machine Operations
- Infection Control Standards
- Blood Sample Collection
Languages
Bilingual (Spanish)
Timeline
Patient Care Technician
Fresenius Dialysis
08.2023 - Current
Patient Care Technician
DaVita
01.2022 - 03.2025
Behavioral Health Technician
Socal Empowered
08.2019 - 08.2023
Safety Officer
TruVida Recovery
12.2018 - 06.2021
Program Director
D'Amore Healthcare
11.2016 - 07.2018
Nursing Diploma - Vocational Nurse
CNI College
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