Jeannette Moran
San Diego,CA
Summary
Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.
Overview
21
21
years of professional experience
Work History
Administrative Marketing
Papachula
Mazatlan, Sinaloa, Mexico
05.2017 - 09.2023
- Coaching and mentoring personnel on management principles, and company procedures.
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organization.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Developed and maintained relationships with customers and suppliers through account development.
Regional Sales Manager
NG GROUP UNIVERSAL
BreSCIA LOMBARDIA,ITALY
01.2015 - 10.2016
- Achieved regional sales objectives by coordinating sales team.
- Developing successful strategies.
- Generated detailed sales reports and track progress.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Evaluated costs against expected market price points and set structures to achieve profit targets.
- Organized promotional events and interacted with community to increase sales volume.
Lead Pawnbroker
JUMPING JACK CASH
Denver, CO
01.2003 - 01.2011
- Welcomed customers to shop and offered to answer questions on merchandise.
- Worked with customers to develop loans according to personal needs, preferences and payment abilities.
- Processed payments, handled cash and securely initiated bank deposits for the pawn shop.
- Managed database of loan information and customer contact.
- Monitored aging inventory and placed collateral up for sale upon payoff of loan terms.
- Made loans on items after closely inspecting item values, collecting payments or tangible property as collateral.
Education
GED -
El Paso Community College
El Paso, TX01.2001
Skills
- Office Administration
- Travel Administration
- Inventory Management
- Administrative Support
- Appointment Coordination
- Presentation Design
- Customer Service
- Event Coordination
- Business Administration
- Fast Learner
- Customer and Client Relations
Languages
Spanish
Native or Bilingual
Italian
Native or Bilingual
English
Native or Bilingual
Timeline
Administrative Marketing
Papachula
05.2017 - 09.2023
Regional Sales Manager
NG GROUP UNIVERSAL
01.2015 - 10.2016
Lead Pawnbroker
JUMPING JACK CASH
01.2003 - 01.2011
GED -
El Paso Community College