Jeannette Narro-Rivera
Austin,TX
Summary
Organized File Clerk offers expertise in organizing, documenting, planning and implementing clerical resources. Brings 20 years of administrative experience focused on driving productivity and cost-efficiency. Thrives in deadline-driven environments, complies with policies and adheres to regulations. Responsible File Clerk and Account Specialist experienced in receiving, organizing, and filing complex information. Self-directed and resourceful with professional demeanor and hard-working mindset. Committed to maintaining high standards of accuracy, productivity and confidentiality. Flexible hard worker ready to learn and contribute to team success. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
8
8
years of professional experience
Work History
IDRS File Clerk
IRS
03.2019 - Current
- Specialized in several special projects consisting of Brookhaven, Cincinnati, and Memphis.
- Identified and corrected inconsistencies in filing systems for increased accuracy.
- Examined, categorized, and sorted incoming documents.
- Sorted and classified documents into appropriate filing systems for increased traceability.
- Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
- Located and retrieved requested documents by established policies.
- Collaborated closely with team members to address any discrepancies or issues within the filing system, resolving them quickly and efficiently.
- Restored old files and archived completed files for future reference.
- Managed sensitive or confidential files with attention to data security and storage policies.
- Supported administrative staff through effective file management, ensuring quick retrieval of essential information.
- Managed high volumes of daily paperwork, prioritizing tasks effectively to meet deadlines without compromising accuracy or organization.
- Maintained client confidentiality by upholding strict adherence to data privacy regulations and guidelines.
- Organized physical storage spaces for optimal use, maximizing available room for new document additions.
- Assisted in training new employees on proper filing procedures, ensuring consistency across the department.
- Consistently met or exceeded performance goals in quality and productivity metrics, demonstrating strong attention to detail and a commitment to excellence in file management.
- Aims Lead (Audit Information Management Systems) Locates and withdrawals file materials from DRU (Document Retention Unit) to meet requestors needs, and follow up to ensure the return of records within a designated loan period.
File Clerk-CCT
IRS-Department of Treasury
03.2017 - 03.2018
- Reviewed files to check for complete and accurate information.
- Pulled files for staff, management, and third-party requests.
- Updated daily logs for tracking file movements.
- I've taken the requested files and delivered them to the appropriate personnel.
- Transferred and requested records to and from other offices.
- Identified and corrected inconsistencies in filing systems for increased accuracy.
Education
High School Diploma -
Waltrip High School
Houston, TX05.1981
Skills
- Exceptional verbal/written communication
- Analytical abilities
- Filing management
- Strong problem solving
- Collaborative team player
- Supervision
- Organizational skills
- Time management
Additional Information
Active Volunteer 2012-2015: Recognized as Outstanding Parental Involvement Award: Pearce Middle. Received Parent Ambassador Award with Austin Partners In Education and Austin ISD. Received Volunteer of The Year Award in association Austin Partners in Education and Austin ISD
Education and Training
other
Timeline
IDRS File Clerk
IRS
03.2019 - Current
File Clerk-CCT
IRS-Department of Treasury
03.2017 - 03.2018
High School Diploma -
Waltrip High School
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