Summary
Overview
Work History
Education
Skills
Certification
Timeline
Certifications
Generic

Jeannette Nolan

Homosassa,FL

Summary

Experienced support professional prepared for this role, bringing strong abilities in client engagement, resource navigation, and needs assessment. Known for effective teamwork, adaptability, and achieving tangible results. Skilled in communication, problem-solving, and providing empathetic guidance. Reliable and flexible, ready to contribute to dynamic team environment.

Compassionate Patient Navigator with a distinguished understanding of insurance processes and medical billing. Adept at patient and family education and paying attention to details. Successful at building relationships with clients.

Educated Patient Navigator with 10 years of experience. Dedicated to advocacy and comprehensive patient care with extensive knowledge of Addiction Medicine. Successful at explaining complex medical terminology.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Peer Navigator

Zero Hour Life Center
Lecanto, FL
06.2025 - Current

Building rapport and entering into a peer navigation relationship with clients to help these individuals access services and get places in long term rehab or a sober living.

Helping guests acquire transportation and accompanying them to appointments.

Assisting clients with outreach to engage members of the community experiencing homelessness

Registered Behavior Technician

The Perfect Child
Homosassa, FL
01.2025 - Current
  • Implemented individualized behavior intervention plans to enhance clients' learning and development.
  • Collaborated with multidisciplinary teams to evaluate and adjust treatment strategies for optimal client outcomes.
  • Conducted data collection and analysis to track progress and effectiveness of behavioral interventions.
  • Educated families on behavior management techniques, fostering skills transfer to home environments.

Screener/Evaluator/Intake specialist

SMA Healthcare
Ocala, FL
01.2023 - 02.2025
  • Enrollment Assessments on clients needing MAT services or Mental Health/Substance Abuse Counseling.
  • Conducted initial screenings to assess client needs and eligibility for services.
  • Facilitated intake processes, ensuring accurate documentation of client information.
  • Implemented quality assurance protocols to enhance screening efficiency and accuracy.
  • Trained new staff on screening procedures and best practices for client interaction.
  • Collaborated with multidisciplinary teams to ensure comprehensive care coordination.

Counselor

Brighter Tomorrows
Mastic, NY
07.2017 - 08.2018
  • Working with women who have addiction and working with women who have experienced trauma do to domestic violence.
  • Led workshops on coping strategies, enhancing clients' resilience and self-management skills.
  • Collaborated with interdisciplinary teams to coordinate comprehensive care for clients.
  • Implemented crisis intervention strategies to address urgent client needs effectively.
  • Developed tailored treatment plans based on client assessments and progress evaluations.
  • Facilitated individual and group counseling sessions to promote emotional well-being.

Overnight Supervisor

The Linkage Center
Huntington, NY
11.2017 - 02.2018

Case Manager

Hampton Beach
Hampton Beach, NY
03.2017 - 08.2017

Registered Behavioral Technician

New York Therapy
Port Jefferson, NY
09.2016 - 06.2017

Case Manager

Nana’s House
Mastic, NY
12.2016 - 03.2017

Case Manager

Community Housing Innovations
Riverhead, NY
09.2016 - 01.2017

House Monitor

Community Housing Innovations
Riverhead, NY
05.2016 - 01.2017

Meter Reader/ Hybrid Technician

Precision Pipeline Solutions
Hicksville, NY
01.2014 - 01.2016

Education

Bachelor of Science - Health Administration, CASAC-T

St. Joseph's College
Patchogue, NY
01.2010

Skills

  • Demonstrated ability to remain calm and in control when faced with crisis situations
  • Excellent Organization Skills
  • Experienced in advocating for clients and referring for childcare, entitlement programs, employment and educational training
  • Understanding of human psychological knowledge of intervention & human development
  • Initiated and compiled extensive community services resource guide adopted by agency
  • Flexible & Ethical & Responsible
  • MSW Candidate with background in counseling victims of violence and homelessness
  • Crisis Intervention
  • Resourceful with excellent case management skills and ability to adapt easily to new situations
  • Detailed note taking
  • Incredible thinking skills & active listening skills
  • Exceptional professional boundaries
  • Emotional Intelligence
  • Behavioral therapy
  • Individual / group counseling
  • Crisis management
  • Addiction Counseling
  • Group Therapy

Certification

  • CASAC-T
  • RBT Certification

Timeline

Peer Navigator

Zero Hour Life Center
06.2025 - Current

Registered Behavior Technician

The Perfect Child
01.2025 - Current

Screener/Evaluator/Intake specialist

SMA Healthcare
01.2023 - 02.2025

Overnight Supervisor

The Linkage Center
11.2017 - 02.2018

Counselor

Brighter Tomorrows
07.2017 - 08.2018

Case Manager

Hampton Beach
03.2017 - 08.2017

Case Manager

Nana’s House
12.2016 - 03.2017

Registered Behavioral Technician

New York Therapy
09.2016 - 06.2017

Case Manager

Community Housing Innovations
09.2016 - 01.2017

House Monitor

Community Housing Innovations
05.2016 - 01.2017

Meter Reader/ Hybrid Technician

Precision Pipeline Solutions
01.2014 - 01.2016

Bachelor of Science - Health Administration, CASAC-T

St. Joseph's College

Certifications

40 Hour RBT Certification

30 Hour Recovery Coach Certification

Jeannette Nolan