JEANNETTE PORTUONDO
West New York,NJ
Summary
Effective communicator with strong interpersonal and organizational skills. Able to interact constructively with individuals at all levels in order to accomplish stated goals.
Overview
30
30
years of professional experience
Work History
Straight and Narrow, Inc
01.2015 - Current
Admissions Counselor
Management Information Systems
01.2009 - 01.2015
- Request authorization for treatment from Health Insurance
- Verify client insurance via NJMMIS (New Jersey Medicaid, )
- Update agency rosters and bed slots
- Process Presumptive Eligibility to apply for Health Insurance
- Upload relevant client credentials to E.H.R
- (Electric Health Records)
- Generate and release monthly client census reports to state funding authorities
- Verify client credentials via NJSAMS (New Jersey Substance Abuse Monitoring Systems)
- Welfare Liaison:
- Determine client eligibility for General Assistance
- Procure required documentation in preparation for visit to CBSS (County Board of Social Services):
- Confirm subsequent qualification for SAI (Substance Abuse Initiative) funding
- Maintain communication with CBSS
- Update client intake and discharge status
- Follow up regarding pending assistance
- Troubleshoot issues with client benefits
- Maintain and update client accounts
- Secure documentation to be released to client upon discharge
- Generate monthly SNAP/GA (General Assistance) and client account activity reports
- Caregiver for elderly family member
Executive Assistant, AVP
Horizon Blue Cross Blue Shield of New Jersey, Prudential Insurance Company of America
01.1998 - 01.2009
- Accomplishments:
- Improved communication methods between various departments
- Increased division effectiveness through knowledge sharing initiatives amongst employees
- Participate in vendor selection for target marketing
- Coordinate staff development events and cross departmental training sessions
- Compile statistical data for market intelligence
- Manage confidential matters and company data with care and discretion
- Research and distribute relevant industry news articles
- Generate monthly status report
- Arrange and distribute company foundation grants to external award recipients
- Screen public affairs inquiries and correspondence
- Assistant to, , Financial and Contract Administration
- Compile and update financial revenue and budget status reports
- Monitor and update monthly Sarbanes Oxley compliance reports
- Produce proposal requests from Sales
- Create and proofread financial monthly budget spreadsheets
- Generate and distribute daily sales activity reports
- Revise confidential documents - benefit booklets, group contracts and amendments
- Special Projects: Issue client notifications (legislative updates, new mandates)
01.1996 - 01.1998
Education
Bachelor of Arts - Public Administration
Kean University
Skills
- SKILLS SUMMARY
- Microsoft Word, Excel, PowerPoint, Access and Outlook, Spanish (verbal/written)
- CERTIFICATES
- NJ Presumptive Eligibility (NJ Family Care)
- Proofread/edit team documents
- Process invoices
- Interact with support areas
- (Human Resources and Creative Services)
- Assist with recruitment and sourcing projects
- Generate monthly/weekly expense reports
- Execute special projects as required
Timeline
Straight and Narrow, Inc
01.2015 - Current
Admissions Counselor
Management Information Systems
01.2009 - 01.2015
Executive Assistant, AVP
Horizon Blue Cross Blue Shield of New Jersey, Prudential Insurance Company of America
01.1998 - 01.2009
01.1996 - 01.1998
Bachelor of Arts - Public Administration
Kean University