Summary
Work History
Education
Skills
Timeline
Generic

Jeannette Trejo

Receptionist/Legal Assistant
Houston,TX

Summary

Dedicated to offering exceptional assistance to team members and clients. Excels in calendar management, scheduling, data-entry and database administration. Positive and upbeat with strong relationship-building abilities. Reliable employee seeking administrative position. Offering excellent communication and good judgment.

Work History

Receptionist

Acosta Law Firm & Pack Law P.C.
Houston, TX
03.2022 - Current
  • Answered central telephone system and directed calls accordingly.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Confirmed appointments, communicated with clients and updated client records.
  • Sorted, received and distributed mail correspondence between departments and personnel.
  • Provided callers with address, directions, company website and related information.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Corresponded with clients through email, telephone or postal mail.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Server/Food Server

Dennys Restaurant
Spring, TX
06.2016 - Current
  • Greeted incoming guests and managed accurate seating based on customer desires and server loads.
  • Elevated customer satisfaction through followup and enthusiastic customer service.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Cultivated warm relationships with regular customers.
  • Answered customers' questions, recommended items and recorded order information.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.

Preschool Lead Teacher

Kids R Kids
Katy, TX
03.2020 - 01.2022
  • Established guidelines for teacher performance, lesson planning and compliance with established procedures.
  • Administered assessments for each child and tracked results.
  • Completed documentation on individual children and teachers for recordkeeping.
  • Planned and prepared activities for age 4+students.
  • Provided open and loving environment where children direct learning process.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Addressed behavioral and learning issues with parents and daycare management.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.

Receptionist/Legal Assistant

Alcozer Law Firm
Katy, TX
03.2019 - 08.2019
  • Worked alongside attorneys, administrative assistants and fellow legal assistants on complex cases and legal processes.
  • Managed accounts and client records of clients, observing confidentiality and extreme discretion.
  • Completed electronic filings, initiated billing statements and managed firm administrative matters.
  • Answered central telephone system and directed calls accordingly.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Confirmed appointments, communicated with clients and updated client records.
  • Sorted, received and distributed mail correspondence between departments and personnel.
  • Kept reception area clean and neat to give visitors positive first impression.

Education

High School Diploma -

Eisenhower High School
Houston, TX
08.2014 - 06.2018

Skills

    Telephone etiquette

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Timeline

Receptionist

Acosta Law Firm & Pack Law P.C.
03.2022 - Current

Preschool Lead Teacher

Kids R Kids
03.2020 - 01.2022

Receptionist/Legal Assistant

Alcozer Law Firm
03.2019 - 08.2019

Server/Food Server

Dennys Restaurant
06.2016 - Current

High School Diploma -

Eisenhower High School
08.2014 - 06.2018

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Jeannette TrejoReceptionist/Legal Assistant