JEANNETTE WHITE
Saint Louis,MO
Summary
My goal in nursing is to achieve the best possible patient outcome utilizing evidence-based practice by providing holistic patient-centered care through planning and implementing best practices in nursing care and patient education. My experience working in the Quality Clinical Outcome Department at SSM Health has enhanced my desire to ensure that every patient receives quality care. Provided professional guidance and encouragement as a resource nurse to less experienced nurses. Interact well with physicians, nurses, and other healthcare professionals and liaise between various departments, patients, and families. Very conscientious in applying hospital policies and procedures while focusing on the needs of the patients. Can work under pressure in a fast-paced environment while simultaneously managing multiple and diverse tasks. An experienced nursing professional bringing clinical expertise, leadership skills, and technical knowledge. Proficient in updating charts, monitoring medications, and working with multidisciplinary teams to optimize patient care. Quality-driven and efficient with strong interpersonal abilities.
Overview
43
43
years of professional experience
1
1
Certification
Work History
Staff Nurse
Barnes Jewish Hospital
St. Louis
09.2021 - Current
- Audits the EMR for changes in code status and telemetry orders
- Acts as a resource nurse for the monitor techs
- Sets up telemetry services for the St Louis region BJC Health System
- I am chairman of the Unit Practice Council for Quality Improvement.
- Actively participated in departmental meetings, training sessions, and educational seminars.
- Utilized an electronic medical record system to store patient information securely.
- Managed multiple tasks simultaneously while maintaining quality standards of care.
Staff Nurse
St. Louis Veterans Administration Health Care Center
St. Louis
11.2017 - Current
- Provides staffing to the Spinal Cord Unit, Mental Health Unit, Hospice, and Domiciliary at Jefferson Barracks (picked up additional shifts among these units at the Jefferson Barracks location).
- Maintained accurate records of patient progress notes, medications administered, and other relevant data.
- Developed individualized teaching strategies for each patient based on their specific needs.
- Identified potential problems or issues that may arise during treatment, such as drug interactions or allergies, and provided appropriate interventions when necessary.
- Demonstrated effective communication skills while interacting with patients, families, physicians and other healthcare staff members.
- Utilized an electronic medical record system to store patient information securely.
Clinical Data Abstractor
SSM Health
St. Louis
09.2015 - 12.2020
- Responsible for abstracting data for the Clinical Outcome Quality Department
- Collaborate with physicians and quality improvement teams to improve the quality of care and documentation.
- Identify any trends in which excellence in quality of care was compromised while providing solutions to processes and or documentation to achieve and reflect evidence-based care.
- Converse with CMS to clarify what documentation is necessary to reflect the achievement of quality care.
- I abstract data for Mental Health, ER Clinical Outcomes, and the Cardiac Surgery Registry.
- Researched medical histories to determine if additional information is needed for abstraction purposes.
- Assisted in creating new databases by entering basic demographic information into system software.
- Generated reports on various aspects of the collected clinical data as requested by the management team.
- Identified areas requiring improvement in current processes for collecting clinical data.
- Collaborated with physicians, nurses, and other healthcare staff regarding collection of accurate clinical data.
- Performed regular audits of existing databases for accuracy and consistency of collected information.
- Analyzed and compared patient charts with registry criteria to ensure compliance with standards.
- Provided feedback on any discrepancies or errors identified while abstracting clinical data.
- Participated in quality assurance activities related to clinical data abstraction.
Staff Nurse/Acting Weekend House Supervisor
St Louis Regional Psychiatric Stabilization Center /BJH PSC
St. Louis
01.2013 - 01.2017
- Responsible for direct nursing care of mental health patients
- Directs the plan of care and evaluates the effectiveness of medications and treatments for mental health patients
- Provide ongoing assessment, planning, and implementation of patient care
- Acted as a weekend house supervisor, directed patient flow, and evaluated admissions for stability for PSC's two mental health units
- Monitor the performance of staff nurses while providing mentoring, support, and feedback on nursing care
- Acts as a liaison between physicians, nursing, and ancillary staff
- Focus on improving quality care while ensuring safe outcomes for patients and staff.
- Collaborated with interdisciplinary team members to develop plans of care for patients.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Provide coaching and counseling of staff.
- Oversees all functions of the mental health units while monitoring patient care and patient outcomes.
- Demonstrated effective communication skills while interacting with patients, families, physicians and other healthcare staff members.
Clinical Documentation Specialist
DEPAUL HEALTH CENTER
Bridgeton
09.2011 - 09.2015
- Responsible for improving the overall quality and completeness of clinical documentation
- Facilitates modifications to electronic medical records through extensive interactions with physicians and medical records coding staff to achieve the appropriate diagnosis for the level of service rendered to Medicare patients
- Supports the accuracy and completeness of the documentation in the medical record while ensuring all diagnoses and services rendered are reflected in the EMR
- Process discharges by updating the DRG Worksheet to reflect changes in condition, diagnosis, and procedures/treatments while conferencing with the physician to finalize the diagnosis.
- Reviewed medical records to ensure accuracy and completeness of clinical documentation.
- Analyzed data from multiple sources including laboratory, radiology and pathology reports.
- Identified discrepancies in documentation with providers and resolved inconsistencies in a timely manner.
- Monitored compliance with regulatory standards for the Clinical Documentation Improvement program.
- Developed and implemented policies and procedures related to clinical documentation improvement initiatives.
- Assisted physicians in development of comprehensive patient care plans through accurate coding and effective communication of results.
- Provided education to healthcare professionals on proper utilization of ICD codes and other relevant coding guidelines.
- Identified areas of risk related to incomplete or inaccurate documentation practices.
- Generated monthly reports that reflect performance metrics related to CDI activities.
- Compiled data from various sources such as EMRs, physician notes and other documents into a single source document.
- Used medical software to upload changes and updates to electronic medical records.
- Completed in-depth audits of performance and quality of current charts and processes through facility reviews.
Staff Nurse
St. Louis Connect Care
St. Louis
02.2009 - 11.2013
- GI Lab: Responsible for admitting patients to the ambulatory endoscopy and minor surgery suite
- Provided preoperative and postoperative care for endoscopy and minor surgery patients
- Urgent Care Services: Provided direct nursing care to patients seeking urgent care services
- Assisted the physician with minor procedures and administered medications
- Provided teaching and discharge instructions on maintaining and achieving optimal health.
- Demonstrated effective communication skills while interacting with patients, families, physicians, and other healthcare staff members.
- Evaluated the effectiveness of nursing interventions and modified plans as needed.
- Monitored patient vitals post-surgery, managed medical equipment, and administered medications and IVs.
- Communicated effectively with physicians and provided support during surgical and GI procedures.
ED Staff Nurse/Preceptor/Charge Nurse
DEPAUL HEALTH CENTER
Bridgeton
03.1999 - 09.2011
- Staff Nurse: Interfacing with physicians to provide optimum care for best patient outcomes
- Provided direct patient care to the patients while treating their medical and or mental health concerns
- Provided assessment, planning, and implementation of patient care in all facets of ER medicine
- Educated patients about disease prevention and health promotion activities
- Skilled in providing emergency care for Level I Traumas, Acute CVA's, Acute MI's, and Cardio/respiratory Arrest patients
- Preceptor: Mentored students, new graduates, and seasoned nurses working in the ED
- Provided education and training in ED medicine while giving feedback and support
- Act as a resource nurse for ED nursing staff and physicians
- ED Charge Nurse: Managed patient flow throughout the ED
- Oversaw all Level 1 Traumas, Strokes, Acute Ml's, and Cardio/Respiratory Arrest patients and assisted on an as-needed basis
- Monitored the performance of the staff while providing mentoring, support, and feedback to the nurses, medics, and techs on care provided to the patients
- Acting as liaison between nursing, physicians, and ancillary staff
- Provided resources for physicians, staff, patients, and their families.
- Provided direct patient care to a wide variety of patients in the Emergency Department, including assessment, triage, treatment and stabilization.
- Educated patients and families about their diagnosis, medications and treatments.
- Performed initial assessments, obtained vital signs and monitored changes in patient condition.
- Responded quickly to life-threatening situations by initiating Advanced Cardiac Life Support protocols when needed.
- Managed multiple tasks simultaneously while providing quality patient care in a fast-paced environment.
- Utilized critical thinking skills to assess complex clinical problems and determine appropriate interventions.
- Evaluated effectiveness of nursing interventions through ongoing assessment of patient's response to treatment.
- Coordinated transfer of stable patients from emergency department to an acute care unit or home setting.
- Identified potential safety risks for patients in emergency department setting and implemented preventive measures.
- Cared for patients experiencing acute traumas, including cardiac arrests, strokes and gunshot wounds.
- Responded quickly to codes and coordinated efficient and skilled care.
Staff Nurse
Various Agencies
09.1998 - 03.1999
- Provided direct patient care to various types of patients as assigned by the agency
- Provided care for cardiovascular, surgical, and M/S patients.
- Demonstrated effective communication skills while interacting with patients, families, physicians, and other healthcare staff members.
- Managed multiple tasks simultaneously while maintaining quality standards of care.
- Provided direct patient care, including wound dressing, administering medication, and IV therapy.
- Advocated for patient needs with the interdisciplinary team and implemented outlined treatment plans.
- Collaborated with health groups to plan or implement programs designed to improve the overall health of communities.
LPN to Staff Nurse
St. Mary's Health Center
Richmond Heights
05.1989 - 09.1998
- Provided direct patient care to telemetry and step-down unit patients.
- Observed patients for any changes in their condition or behavior, and reported findings to the supervisor or physician in charge.
- Instructed patients and their families about disease prevention, proper nutrition, medication management, and other health-related topics.
- Participated in educational programs to keep up-to-date on new developments in nursing practice.
- Promoted a culture of safety for patients and employees through proper identification, reporting documentation, and prevention.
- Evaluated nursing intervention outcomes by conferring with other healthcare team members.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
LPN
Incarnate Word Hospital
St. Louis
10.1980 - 05.1989
- Provided direct patient care for post-op patients on a surgical floor
- Charge nurse on a skilled nursing unit for the last four years at Incarnate Word.
- Provided direct physical and emotional support to patients and their families.
- Observed patients for any changes in their condition or behavior, and reported findings to the supervisor or physician in charge.
- Instructed patients and their families about disease prevention, proper nutrition, medication management, and other health-related topics.
- Developed individualized plans of care for each patient based on assessment data collected.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Worked with social workers, physical therapists and speech therapists to assess patient needs, plan and adjust plans of care and actualize nursing interventions to promote and restore patient health.
Education
BSN - Nursing
Western Governor University
Salt Lake City, UT07.2021
Associate Degree in Nursing - Nursing
St. Louis Community College At Florissant Valley
St Louis, MO05.1992
Pursuing Master's Degree Psychiatric Mental Health Nurse Practitioner - Mental Health Nursing
Western Governor University
Salt Lake City, UTSkills
- Patient Education
- Regulatory Compliance
- Chronic Disease Management
- Patient Safety
- Quality Improvement
- Health Promotion
- Skill Development
- Disease Prevention
- Emergency Care
- Patient Care
- Emergency Procedures
Affiliations
- Co-chairman of the Employee Unit Practice Council for the Emergency Room, 2000, 2001, DePaul Health Center. Provided up-to-date data on hospital information, policy changes, and best practices to ER staff. UPC allowed the staff an opportunity to express ER concerns. Help develop new strategies for the ER triage. Committee accomplishments: 1. Develop a plan for ruling out MIs on patients' arrival to the ER for patients experiencing chest and upper abdominal pain. This resulted in a protocol for anyone age 35 and older with pain above the umbilicus to have an EKG done on arrival to the ED. 2. The established protocols for common health complaints allow treatment to be initiated on arrival at the emergency department.
- Member Triage Committee, DePaul Health Center, The triage committee developed a new process to improve patient triage and achieve the best patient outcomes. I influenced the committee to initiate a process that included blood draws and X-rays while the patient was in the waiting room. This allowed the test results to be processed before patients saw the ED physician, resulting in patients experiencing a decreased length of time in the ED.
Certification
- Registered Nurse, Missouri, 1992
- Licensed Practical Nurse, Missouri, 1981
Awards
- DePaul Emergency Room Nurse of the Year Award, 2006
- DePaul Emergency Room Magnet Nurse of the Year Award, 2007
- WGU Professional Roles and Values Excellence Award, June 2021
- WGU Informatics for Transforming Nursing Care Excellence Award, July 2023
- WGU Leadership and Management in Complex Healthcare Systems Excellence Award, February 2024
References
References available upon request.
Timeline
Staff Nurse
Barnes Jewish Hospital
09.2021 - Current
Staff Nurse
St. Louis Veterans Administration Health Care Center
11.2017 - Current
Clinical Data Abstractor
SSM Health
09.2015 - 12.2020
Staff Nurse/Acting Weekend House Supervisor
St Louis Regional Psychiatric Stabilization Center /BJH PSC
01.2013 - 01.2017
Clinical Documentation Specialist
DEPAUL HEALTH CENTER
09.2011 - 09.2015
Staff Nurse
St. Louis Connect Care
02.2009 - 11.2013
ED Staff Nurse/Preceptor/Charge Nurse
DEPAUL HEALTH CENTER
03.1999 - 09.2011
Staff Nurse
Various Agencies
09.1998 - 03.1999
LPN to Staff Nurse
St. Mary's Health Center
05.1989 - 09.1998
LPN
Incarnate Word Hospital
10.1980 - 05.1989
BSN - Nursing
Western Governor University
Associate Degree in Nursing - Nursing
St. Louis Community College At Florissant Valley
Pursuing Master's Degree Psychiatric Mental Health Nurse Practitioner - Mental Health Nursing
Western Governor University