Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
CustomerServiceRepresentative
Jeannette S. Standifer

Jeannette S. Standifer

Haddock,MI

Summary

Human Resources Coordinator assists HR team with staffing, record-keeping, employee benefits and other HR-related duties. Plans and organizes work to achieve goals and targeted results with minimal supervision. Continually develops knowledge and gains subject matter expertise in assigned HR discipline related to work activities and projects assigned. Organized and dependable at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

25
25
years of professional experience

Work History

HR Coordinator

Sylvan Road Capital/RSH Staffing, LLC
Atlanta, GA
06.2022 - 11.2022
  • Supported human resources staff with new hire orientations and monthly departmental meetings in Google Meet
  • Implemented tracking database for employee professional development, licensure renewal credits and renewal deadlines in Paycom.
  • Maintain and manage PTO, Safety documents and Punch change requests for over 500 employees in Paycom
  • Schedule meetings, interviews and trainings using Google Meet
  • Maintained human resources information system and kept employee files up to date and accurate in Google Drive.
  • Completed employee employment verifications, I-9 documents and unemployment paperwork prior to hire or termination.
  • Evaluated timecards for accuracy exempt and non-exempt employees on regular and overtime hours.

Customer Service

Home Depot
Macon, GA
11.2018 - 06.2022
  • Communicated with management when customer issues escalated and worked to find resolutions.
  • Updated and maintained information for 1000+customer accounts.
  • Achieved and maintained departmental performance standards.
  • Processed orders, credits and tracked returns.
  • Prepare documents for deliveries
  • Achieved sales targets regularly with solid promotional and cross-selling skills.
  • Cross-trained and backed up other customer service managers
  • Followed up with customers about resolved issues to maintain high standards of customer service
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences

Administrative Assistant

Cox Communication
Macon, GA
05.2018 - 03.2021
  • Provide administrative support to Regional Market Vice President
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
  • Coordinated travel arrangements by booking airfare, hotel and ground transportation for over 100 staff and leaders.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Scheduled office meetings and client appointments for staff teams.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Generated reports and typed letters in Word and Excel
  • Greet customers and assist with coordinating on-site visits for leaders and employees from other markets
  • Plan and prepare on-site meetings and events for 100+
  • Resolving employees' escalations
  • Assist with on-site coronations of HR functions for Regional Market

Administrative Assistant

Baldwin County BOE/ GCEC
Milledgeville, GA
07.2003 - 01.2018
  • Plan, prepare and develop various teaching aids such as graphs and charts
  • Established excellence professional relationships with over 200+ students and parents
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
  • Organize and supervisor recreational activities for 200+ students
  • Scheduled office meetings and client appointments for 20+ staff teams.
  • Assign and monitor clerical, administrative and secretarial responsibilities and tasks among office staff
  • Assist with Administrator functions (i.e., payroll, and disciplinary actions for students)
  • Restocked supplies and submitted purchase orders to maintain stock levels
  • Screened visitors and issued badges to maintain safety and security

Sales Associate

JC Penney
Milledgeville, GA
01.2004 - 01.2008
  • Approach browsing customers and initiate conversation to determine their buying preference
  • Helped 500+customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Advise customers on promotions or upcoming sales events
  • Recommend appropriate items and direct/lead customer to selections
  • Assist customer with purchase with cash, check or credit card payment

Education

Some College (No Degree) - Business Administration

Central Georgia Technical College
Macon, GA

Skills

  • Excellence Customer Service
  • MS Office Suite (Word, Excel, PowerPoint, Microsoft Windows, Adobe Reader, DocuSign, Jira Outlook, Oracle Financials, Paycom
  • HR Support
  • Employment Recordkeeping
  • Termination Documentation
  • Employee Orientation
  • Employee Timesheet Processing
  • Employment Data Tracking
  • Exit Interviews

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Fall seven times; stand up eight.
Japanese proverb

Timeline

HR Coordinator

Sylvan Road Capital/RSH Staffing, LLC
06.2022 - 11.2022

Customer Service

Home Depot
11.2018 - 06.2022

Administrative Assistant

Cox Communication
05.2018 - 03.2021

Sales Associate

JC Penney
01.2004 - 01.2008

Administrative Assistant

Baldwin County BOE/ GCEC
07.2003 - 01.2018

Some College (No Degree) - Business Administration

Central Georgia Technical College
Jeannette S. Standifer