Jeanni Floyd
Queens,United States
Summary
Ambitious, career-focused job seeker, anxious to obtain a creative entry-level position to help launch her career while achieving company goals. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Museum Attendant
Museum of Sex
New York
07.2023 - Current
- Maintained positive working relationship with fellow staff and management
- Greeted and assisted customers to foster positive experiences
- Recognized security risks to properly handle situations
- Worked with cross-functional teams to achieve goals
- Supervised staff during shift changes and ensured transition went smoothly.
- Provided guidance and support to other team members as needed.
- Ensured guests had an enjoyable experience by providing exceptional customer service.
Museum Attendant
Museum of Illusions
New York
02.2023 - 07.2023
- Maintained safe and clean atmosphere, contacting appropriate staff to handle spills or incidents
- Complied with health and sanitation practices and procedures
- Directed guests to correct location by documented ticket seats and answered questions about facility amenities
- Provided client service by distributing programs, answering patron's questions and selling tickets and merchandise
- Processed admission payments and provided tickets
- Exceeded customer satisfaction by finding creative solutions to problems
- Worked with cross-functional teams to achieve goals.
Social Media Manager
Museum of Illusions
New York
03.2023 - 06.2023
- Created engaging content for multiple social media platforms, such as Instagram and Facebook.
- Identified potential opportunities for collaborations between the company and other organizations.
- Collaborated with other departments to ensure brand consistency across all channels.
- Assisted in developing strategies for increasing followership and engagement rates.
- Maintained an up-to-date knowledge of emerging technologies related to social media marketing.
Receiving Associate
Burlington Coat Factory Warehouse
Jamaica, New York
12.2022 - 02.2023
- Ensured compliance with safety regulations while working in the receiving area.
- Stocked shelves with newly arrived inventory and removed outdated items.
- Received incoming shipments and verified contents against purchase orders, packing slips and invoices.
- Processed returns from customers ensuring that any refunds were properly credited back to their accounts.
- Coached new staff preparing outgoing and receiving incoming shipments.
- Organized deliveries by sorting and stocking receivables
- Prepared packages for shipping and determined most economical shipping methods.
Education
Some College (No Degree) - Communications
Alfred University
Alfred, NYSkills
- Crowd Management
- Employee Training
- Teamwork and Collaboration
- American Sign Language
- Social Media Promotion
- Special Needs Assistance
- Public Speaking
- Product Recommendations
- Emergency Response
- Staff Motivation
- Conflict Resolution
- Workplace Safety
Timeline
Museum Attendant
Museum of Sex
07.2023 - Current
Social Media Manager
Museum of Illusions
03.2023 - 06.2023
Museum Attendant
Museum of Illusions
02.2023 - 07.2023
Receiving Associate
Burlington Coat Factory Warehouse
12.2022 - 02.2023
Some College (No Degree) - Communications
Alfred University
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