Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jeannicole Calderon

FAST LEARNER
San Antonio,TX

Summary

Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.

Overview

21
21
years of professional experience
2021
2021
years of post-secondary education

Work History

Maintenance Technician

Kds janitors
San Antonio , Texas
03.2014 - 07.2025
  • Conducted regular equipment inspections and maintenance tasks
  • Repaired malfunctioning systems to ensure optimal performance
  • Assisted in training new technicians on maintenance procedures
  • Cleaned work areas to maintain a safe environment free from debris or hazardous materials.
  • Cleared clogged drains and replaced valves, faucets, and fixtures.
  • Completed basic carpentry tasks and installed shelves, hooks, and closet rods to meet customer needs.
  • Ordered parts, supplies or equipment from catalogs or suppliers.

Telemarketing Sales Representative

Bryant lane
San Antonio , Texas
01.2006 - 02.2008
  • Conducted outbound calls to potential customers for product promotion.
  • Engaged customers with persuasive communication and active listening skills.
  • Recorded customer interactions using CRM software for follow-up actions.
  • Followed up on inquiries from potential customers in a timely manner.
  • Received incoming calls from customers inquiring about products or services.
  • Contributed to team efforts by successfully accomplishing and exceeding daily sales goals.
  • Identified opportunities to cross-sell products and services to existing customers.
  • Used scripted sales strategies to converse with customers reached by manual dialing and automatic systems.
  • Listened attentively to customer needs in order to provide appropriate solutions.
  • Resolved customer inquiries, questions and concerns to consistently offer quality service and meet performance benchmarks.
  • Helped new telemarketers learn best practices, communication strategies, and performance standards.

Cashier Team Lead

Px Military Exchange
San Antonio, Texas
01.2005 - 07.2007
  • Supervised cashier team to ensure efficient customer service and workflow.
  • Trained new cashiers on register operations and customer interaction techniques.
  • Managed cash handling procedures to maintain accuracy and security.
  • Conducted regular audits of cash registers to ensure compliance with policies.
  • Maintained a clean work environment by sweeping floors and wiping down counters regularly.
  • Assisted cashiers with resolving customer complaints and inquiries.
  • Answered customer questions and provided store information.
  • Processed refunds and exchanges according to company policy.
  • Supported other teams when necessary, such as stocking shelves or bagging groceries.

Education

Saint Philips Academy
San Antonio, TX

Skills

  • Equipment maintenance
  • System repair
  • Parts ordering
  • Basic carpentry
  • Customer service
  • Attention to detail
  • Problem solving
  • Communication skills
  • Work area cleanliness
  • Generator maintenance
  • Lockout and tagout procedures
  • Safety awareness

Languages

Spanish
Native/ Bilingual
English
Full Professional

Timeline

Maintenance Technician

Kds janitors
03.2014 - 07.2025

Telemarketing Sales Representative

Bryant lane
01.2006 - 02.2008

Cashier Team Lead

Px Military Exchange
01.2005 - 07.2007

Saint Philips Academy
Jeannicole CalderonFAST LEARNER