Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Manager
JCPenney
Jonesboro AR
Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Established team priorities, maintained schedules and monitored performance.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Managed senior-level personnel working in marketing and sales capacities.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Improved safety procedures to create safe working conditions for workers.
Planned and budgeted accurately to provide business with resources needed to operate smoothly.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Developed detailed plans based on broad guidance and direction.
Developed and maintained relationships with customers and suppliers through account development.
Cross-trained existing employees to maximize team agility and performance.
Onboarded new employees with training and new hire documentation.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Controlled resources and assets for department activities to comply with industry standards and government regulations.
Managed and motivated employees to be productive and engaged in work.
Improved marketing to attract new customers and promote business.
Controlled costs to keep business operating within budget and increase profits.
Launched quality assurance practices for each phase of development
Leveraged data and analytics to make informed decisions and drive business improvements.
Maintained professional, organized, and safe environment for employees and patrons.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Maximized performance by monitoring daily activities and mentoring team members.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Set aggressive targets for employees to drive company success and strengthen motivation.
Accomplished multiple tasks within established timeframes.
Color Artist/ Esthetician / Educator
Enhancements Salon And Spa
Jonesboro, Ar
10.2003 - Current
Created and recorded color formulas to match colors.
Utilized digital techniques to create and enhance artwork.
Selected and purchased materials for art projects.
Produced sketches and drafts to refine artwork before completion.
Ascertained color formulas complied with Type requirements.
Cosmetology School Owner and CEO
Cosmetology School Of Designing Arts
Jonesboro AR
06.2005 - 05.2018
Assessed damaged materials and notified maintenance personnel of needed repairs.
Evaluated suppliers to maintain cost controls and improve operations.
Managed day-to-day business operations.
Trained and motivated employees to perform daily business functions.
Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Generated revenues yearly and effectively capitalized on industry growth.
Established foundational processes for business operations.
Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
Conducted audit inspections and independent checks to verify parts and materials.
Put together realistic budgets based upon costs and fees for successfully operating business.
Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
Conducted target market research to discover customer needs and analyze competitor trends.
Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Consulted with customers to assess needs and propose optimal solutions.
Prepared bank deposits and handled business sales, returns and transaction reports.
Discovered areas of improvement by generating quarterly operational and sales reports.
Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
Prepared annual budgets with controls to prevent overages.
Founded and managed Type business, growing revenue to $Amount in first year.
Introduced new methods, practices, and systems to reduce turnaround time.
Worked with marketing teams to create print and online advertisements to bring in new customers.
Performed statistical analyses to gather data for operational and forecast team needs.
Established, optimized and enforced business policies to maintain consistency across industry operations.
Trained and developed team members to build human capital.
Owner/Operator
Tangles Hair Salon
Jonesboro AR
08.1994 - 04.2002
Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
Evaluated suppliers to maintain cost controls and improve operations.
Performed statistical analyses to gather data for operational and forecast team needs.
Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
Worked with marketing teams to create print and online advertisements to bring in new customers.
Prepared bank deposits and handled business sales, returns and transaction reports.
Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
Discovered areas of improvement by generating quarterly operational and sales reports.
Education
Associate Of Business Administration - Business Management
Arkansas State University
Jonesboro Ar
05.1987
Skills
On-Site Art Entertainment
Desktop Publishing
Process Monitoring
Color Theory
Accomplishments
Supervised team of over 50 staff members.
Documented and resolved team management which led to the success of a corporate company.
Certification
Manager of JCPenney -2013-2918
Timeline
Cosmetology School Owner and CEO
Cosmetology School Of Designing Arts
06.2005 - 05.2018
Color Artist/ Esthetician / Educator
Enhancements Salon And Spa
10.2003 - Current
Owner/Operator
Tangles Hair Salon
08.1994 - 04.2002
Manager
JCPenney
Associate Of Business Administration - Business Management