Summary
Work History
Education
Skills
Timeline

Jeannie Calvert

San Antonio,Texas

Summary

Driven by a strong work ethic and customer service expertise, I excelled at Walmart as an Online Personal Shopper, significantly enhancing customer satisfaction through efficient order processing and personalized service. Skilled in delivery management and route planning, I consistently met deadlines, boasting high satisfaction ratings. My patience and empathy, coupled with delivery organization skills, underscore my professional achievements.

Work History

Online Personal Shopper

Walmart
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Worked productively with customers to meet order requirements and service expectations.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Enhanced customer satisfaction by providing personalized shopping recommendations based on individual preferences and needs.
  • Provided exceptional customer service by promptly addressing inquiries, concerns, and feedback from clients.
  • Preserved patient safety by following safety protocols.

City Letter Carrier

USPS
  • Displayed a strong work ethic and punctuality, consistently arriving on time for scheduled shifts and completing deliveries in an efficient manner.
  • Provided exceptional customer service, addressing inquiries regarding mail and package deliveries.
  • Navigated through various weather conditions safely while ensuring the prompt delivery of mail items.
  • Improved customer satisfaction by delivering mail accurately and efficiently to city residents.
  • Picked up outgoing mail from letter boxes and in person from customers.
  • Planned and cased mail in sequence of delivery for designated route.
  • Enhanced the public''s trust in the postal service by conducting all assigned tasks with professionalism and integrity while representing the organization.
  • Adhered to all postal regulations and guidelines when handling sensitive materials such as restricted mail items or hazardous substances.
  • Ensured timely delivery of packages and parcels by adhering to established routes and schedules.
  • Promoted community engagement by participating in special events such as Stamp Out Hunger Food Drive and Operation Santa.
  • Reduced instances of misdelivered mail by verifying addresses before handing off items to recipients during delivery rounds.
  • Engaged customers with pleasant demeanor and offered to help with mail-related issues.
  • Trained new employees on proper procedures for sorting, organizing, and delivering mail within designated areas effectively.
  • Collaborated with fellow letter carriers to ensure complete coverage of assigned routes during absences or vacations.
  • Used portable devices to maintain system records by scanning items delivered to homes and businesses.
  • Maintained accurate records of attempted and missed deliveries as required by post office.
  • Collected mail from letter boxes on specific route both on foot and by vehicle.
  • Maintained vehicle safety and cleanliness, contributing to a professional image for the postal service.
  • Identified undeliverable mail items, completing necessary documentation for return to sender or forwarding accordingly.
  • Prevented potential loss or damage of parcels while in transit by carefully securing them within designated compartments inside the delivery vehicle.
  • Reported any irregularities or issues encountered on assigned routes to supervisors promptly for resolution.
  • Delivered packages and mail to business and people in local area.
  • Supported the overall mission of the postal service by maintaining integrity when handling confidential information found within mailed items.

Education

General Studies -

High Judson , San Antonio, TX
05.1985

Skills

  • Patience and empathy
  • Customer service expertise
  • Sales experience
  • Product picking
  • Delivery management
  • Route planning
  • Hospitality and accommodation
  • Customer service
  • Online order processing
  • Upbeat and outgoing attitude
  • Customer relations
  • Order coordination
  • Shopping management
  • Order proofing
  • Deadline driven
  • Delivery procedures
  • Delivery organization
  • Answering phones
  • Personal assistance
  • Valid Driver's license
  • Data entry

Timeline

Online Personal Shopper - Walmart
City Letter Carrier - USPS
High Judson - General Studies,

Similar Profiles

CREATE PROFILE
Jeannie Calvert